We had an issue with an item that appeared to be missing from a delivery. Wendy and the Customer Services team took the time to investigate it properly with their warehouse and despatch teams and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We had an issue with an item that appeared to be missing from a delivery. Wendy and the Customer Services team took the time to investigate it properly with their warehouse and despatch teams and... Mehr ansehen
Unternehmen hat geantwortet
Barcode Warehouse is my preferred supplier for SLP labels. On this occasion, it took about 4 weeks for the labels to arrive and I had to chase my order. I had to use another supplier and it only took... Mehr ansehen
Unternehmen hat geantwortet
Purchased a wireless receipt printer not fit for purpose. After may a wasted hour , we complained to the compnay who told us we had to pay send it back to them . After much wrangling we still have thi... Mehr ansehen
Unternehmen hat geantwortet
Bought a Zebra printer for use with Royal Mail. Despite having decent IT skills I don't know how any normal person could get this up and running without help. Phoned their aftersales support which was... Mehr ansehen
Unternehmen hat geantwortet
Based in Newark, The Barcode Warehouse Limited is the UK's leading barcode solution provider, self-adhesive label manufacturer and enterprise mobility managed service provider. We specialise in supplying barcode scanners, mobile computers, smartphones and label printers to the transport and logistics, warehousing, postal, healthcare and retail sectors. We are a specialist Mobile Managed Services provider, offering solutions which encompass finance, provisioning, fleet/asset management, data management and the repair of hand held computers and printers on behalf of our customers and our partners, who include Zebra, Honeywell, Samsung, Brother, Toshiba, Zebra, Datalogic and many more. We continue to manufacture labels,tickets and tags, which has been at our core for over 30 years.
Telford Drive, NG24 2DX, Newark, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The team helped me scope the required hardware that I needed, the sales and delivery process was simple with great communication.
I have asked to send this back as it is no use to us, we have not used it, and they say we are out of time! we bought it in February 2021 and we did not use it, we asked to return for a refund in May 2021 and the reply was that is out of return time! this is not acceptable, the item is not what its cracked up to be, it does not do its job, so its useless to us, we paid £112.79 for nothing! There customer services stink, and do not buy from them, as you want be able to get a refund!
When buying a product from these guys i was disappointed to receive a faulty batch but in true Barcode Warehouse style they once again put the customer first by offering an apology and correcting the order immediately. Lydia who works apart of the customer service team is a true professional and made me feel like they cared about retaining my custom. once again Thankyou :)
not impressed, delivery was 2 days not the next days as sold, on top of that no emails or notifications of the order being made or accepted or dispatched. had to phone up to find out. pure hassle.also no invoice available online.

Antwort von The Barcode Warehouse
As usual great service and response from Lynsey!
Excellent service as always. Very quick and professional!!
We received a very professional service from Lynsey and Alison today.
From initial enquiry, quotation and order confirmation, it was very straightforward for us to place order which was processed very quickly nothing was too much trouble for them.
Please pass on our thanks to them.
Having little experience of bar code scanners, it was important to me that I was dealt with by a company and ultimately a person who would listen and understand my requirement and be able to recommend appropriate hardware.
After speaking to several companies, I was lucky enough to speak to Karen from The Barcode Warehouse.
Karen took time to listen. She understood the very complex requirement and went into lengths of detail I did not even know existed.
She was able to recommend not only the scanner and the barcode printer we needed but then was able to recommend the type of label, the type of adhesive on the label and the type of ink used to print the label.
The result was a chain of hardware and supplies which while used together perfectly met our needs and printed and scanned perfectly out of the box. Almost.
I say almost because after installing the printer on my computer (without reading the instructions), the printer had an alignment issue I could not understand.
Karen put me in touch with Glyn from the technical support department who I cannot praise highly enough. Glyn took over my computer and methodically went though some of the common issue’s users experience with setting paper sizes for custom labels etc. He remotely connected to my PC and started to look more closely into how I had installed the printer and spotted the issue very quickly. I had used the wrong driver for the printer. This fixed, the printer performed immaculately.
At this point I would like to point out that I work as a software developer and often support users of my software over the phone. It is very difficult to support printing issues remotely because the printout is the one thing you cannot see remotely.
The fact that Glyn was able to diagnose and fix the issue is not a complete surprise to me, it is his job after all, but it is the calm, friendly way he did it that honestly left me looking at the service I provide to my customers and feeling I should learn a lesson from this man. Quite outstanding.
If Karen and Glyn are representative of this company, I would have no hesitation in recommending them to anyone looking at complex issues in bar code scanning.
Barcode Warehouse were also the best price I could find anywhere for the equipment I bought.
Thank you very much indeed.
I bought a printer from here and never used it as I had the wrong operating system. I contacted the company about returning the printer but they never came back to me.I returned the printer and they accused me of damaging it. It is immaculate so this is untrue and they returned the printer to me without contacting every unprofessional,you have been warned!
Excellent technical support and assistance from Matthew Creasey, helping us make the right choices and then delivering to schedule. Highly recommended
Absolutely stella customer service and support from Phil in the Aftersales Dept. Super quick, friendly and professional - perfect!
Mathew was excellent from start to finish his knowledge was second to none. We had trouble finding a certain label which we couldn't locate on other sites, Mathew replied straight away and found us some no problem well done Barcode Warehouse.
Incredible service. Fast Delivery, I ordered my printer late Sunday night and it arrived on Tuesday. I had an issue setting up and getting connected to my PC, but after 1, 5 minute phone call with Phil from Aftersales its all set up and ready to go. Very happy.
I bought 4 M3 RF scanners never worked from day one. Spent hours days even with support. 6 months in i am sending them back incorrect firm wear installed so would never work.very poor customer service they have your money so dont care. I have spent thousands with this company would never buy again.. cheapest is not always the best !!
Customer service always helpful, ordering never an issue, happy to continue placing further orders.

Antwort von The Barcode Warehouse
Barcode warehouse are a pleasure to do business with.
and a special mention to Angela Marsh who is my contact and is always helpful and professional.

Antwort von The Barcode Warehouse
1st order; Ordered and paid for on the same day, promised next day and it wasnt delivered resulting in a upset customer. 2nd and 3rd order; ordered and paid for but neither left the warehouse. If I hadnt have rang the stock would not have left. 3 failures from 3 orders isnt good

Antwort von The Barcode Warehouse
I would like to thank Suzanne Catley, always a great help and nothing is to much trouble .
a real credit to your company

Antwort von The Barcode Warehouse
Reasonable prices and very good customer service.
If only all of my suppliers were like this.

Antwort von The Barcode Warehouse
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