We had an issue with an item that appeared to be missing from a delivery. Wendy and the Customer Services team took the time to investigate it properly with their warehouse and despatch teams and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We had an issue with an item that appeared to be missing from a delivery. Wendy and the Customer Services team took the time to investigate it properly with their warehouse and despatch teams and... Mehr ansehen
Unternehmen hat geantwortet
Barcode Warehouse is my preferred supplier for SLP labels. On this occasion, it took about 4 weeks for the labels to arrive and I had to chase my order. I had to use another supplier and it only took... Mehr ansehen
Unternehmen hat geantwortet
Purchased a wireless receipt printer not fit for purpose. After may a wasted hour , we complained to the compnay who told us we had to pay send it back to them . After much wrangling we still have thi... Mehr ansehen
Unternehmen hat geantwortet
Bought a Zebra printer for use with Royal Mail. Despite having decent IT skills I don't know how any normal person could get this up and running without help. Phoned their aftersales support which was... Mehr ansehen
Unternehmen hat geantwortet
Based in Newark, The Barcode Warehouse Limited is the UK's leading barcode solution provider, self-adhesive label manufacturer and enterprise mobility managed service provider. We specialise in supplying barcode scanners, mobile computers, smartphones and label printers to the transport and logistics, warehousing, postal, healthcare and retail sectors. We are a specialist Mobile Managed Services provider, offering solutions which encompass finance, provisioning, fleet/asset management, data management and the repair of hand held computers and printers on behalf of our customers and our partners, who include Zebra, Honeywell, Samsung, Brother, Toshiba, Zebra, Datalogic and many more. We continue to manufacture labels,tickets and tags, which has been at our core for over 30 years.
Telford Drive, NG24 2DX, Newark, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have spoken to Barcode warehouse a few times. all have been very professional and extremely helpful. On this occasion Chelsea was amazing. She Helped us to sort out a wrong delivery/order. Has sorted the whole thing at 4pm. by 11 am next day I had the correct labels. Thank you so much Chelsea.

Antwort von The Barcode Warehouse
I recommend cooperation with Charlie great customer service.

Antwort von The Barcode Warehouse
Purchased a printer and label stock through Angela at the Barcode Warehouse and had trouble with print quality when using.
Was put in contact with Phil at aftersales who remotely connected to my PC and resolved the issue.
Fantastic service

Antwort von The Barcode Warehouse
A very poor service. Not a place you wanna buy from
Sales department are just not interested in getting back to customers, enquired about some products as an existing customer, and have chased twice by phone and still not had a reply by email as promised

Antwort von The Barcode Warehouse
AVOID!!!Shocking customer service. I returned a faulty label printer the day after it arrived. They have had the printer for 2 weeks now and I have been waiting 2 weeks for my refund being passed from person to person. One person even asked for my bank account details on headed business paper, another the return number, another order number. I've provided them with all this information despite the fact they already have it, but no refund. Im sure all would have been fine if the printer had worked, but beware if you need to return anything.Really disappointed with their customer service and would definitely not recommend!!
Placed an order on the 27th December and received confirmation that my order would be despatched next day. No further updates or communication untill I queried it on the 8th January and I got this response...
"We are currently waiting for an ETA, once we have this we will be able to advise you
Sorry for any inconvenience this may cause you"
Simply not good enough, given the item was available to buy in stock when I placed my order, I asked for a more a more definitive explanation rather than "awaiting ETA", no response!!
Will not be using them again!
Placed same order with a competitor after the above experience...chalk & cheese...
Charlie in Customer Services dealt with our delivery query quickly and pragmatically. Their response was a welcome change to that of others. Delivery was prompt too.

Antwort von The Barcode Warehouse
I had an issue getting a couple of our barcode scanners to read a particular type of barcode. The support (Joe) that I received from the company was top notch, quick responses, never attempted to wash their hands of me etc.. We got to the resolution and I'm really happy with the outcome. Wouldn't hesitate to recommend

Antwort von The Barcode Warehouse
I had a problem tracing an order, and Charlie came to the rescue. He replied my mails on time and went the extra mile to resolve my problem. Charlie is fast, attentive to details and super helpful. I would patronise him everyday and twice on Sundays.
Dealing with Sara and Cherie was a great customer experience. They were super helpful and I would without hesitation purchase from them again. They are an asset to the team. Thanks
I have bought several barcode printers from the barcode warehouse and when my latest one arrived with an issue, Charlie promptly sorted out the problem. I will definitely be a returning customer.
Item delivered very quickly indeed and Charlie's communications were excellent.
Customer service is excellent. Charlie has dealt with every query quickly and its a real pleasure to be able to speak to someone. Would def use again
My contact was my first experience of The Barcode Warehouse - I needed to return some items ordered by my team incorrectly and arrange replacements.
Richard could not have been more helpful, easy to deal with and provided advice that will save us costs on future orders - first class.
Lynsey & Glyn were extremely helpful, polite & professional when dealing with an issue I had with my Zebra printer. They went out of their way to help me with a printer issue even zebra support could not resolve. I'd would highly recommend this company on the strength of their customer service. Thanks!
Very refreshing to have a very helpful and friendly person to speak to on the phone, well done Cherie!
Also a quick follow up email to what was probably an unusual request. Well done all!
Every time I contact The Barcode Warehouse, whichever department it is from Sales, to Tech, to finance, the service is always impeccable. They offer honest advice to get you the right product for your needs. They definitely have a customer for life in me, whether I stay in my current role or move on, I will always seek them out and promote them to fellow professionals.
A great service from start to finish, I would definitely recommend The Barcode Warehouse to anyone that would need their service.
Thank you for your help excellent service received wish all companies where like this for aftersales service
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