The Barcode Warehouse Bewertungen 

309
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had an issue with an item that appeared to be missing from a delivery. Wendy and the Customer Services team took the time to investigate it properly with their warehouse and despatch teams and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Barcode Warehouse is my preferred supplier for SLP labels. On this occasion, it took about 4 weeks for the labels to arrive and I had to chase my order. I had to use another supplier and it only took... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Purchased a wireless receipt printer not fit for purpose. After may a wasted hour , we complained to the compnay who told us we had to pay send it back to them . After much wrangling we still have thi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought a Zebra printer for use with Royal Mail. Despite having decent IT skills I don't know how any normal person could get this up and running without help. Phoned their aftersales support which was... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wirtschafts- und IT-Beratungsagentur

Vom Unternehmen geschrieben

Based in Newark, The Barcode Warehouse Limited is the UK's leading barcode solution provider, self-adhesive label manufacturer and enterprise mobility managed service provider. We specialise in supplying barcode scanners, mobile computers, smartphones and label printers to the transport and logistics, warehousing, postal, healthcare and retail sectors. We are a specialist Mobile Managed Services provider, offering solutions which encompass finance, provisioning, fleet/asset management, data management and the repair of hand held computers and printers on behalf of our customers and our partners, who include Zebra, Honeywell, Samsung, Brother, Toshiba, Zebra, Datalogic and many more. We continue to manufacture labels,tickets and tags, which has been at our core for over 30 years.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

309 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(309)

40 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service, concise friendly and informative over the phone.

13. März 2024
Bewertung ohne vorherige Einladung
The Barcode Warehouse-Logo

Antwort von The Barcode Warehouse

Dear George

Thank you for your kind words; they are really appreciated. I hope we can help you again soon.

Kind regards, Customer Services

Bewertet mit 5 von 5 Sternen

Superb in every aspect

Superb. Had an issue with the wi-fi connecting to my laptop for the thermal label printer. Called me back within 5 mins with an expert who fixed it within 10 mins via a screen share. Excellent customer service.

Next day delivery, great prices and people who know what they are talking about.

Glyn in tech support was a genius!

13. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von The Barcode Warehouse

Many thanks for your kind words

We really appreciate you choosing us and for taking the time to leave a review. Glyn is definitely a genius and we're here to help should anything else come up.

Kind regards, Customer Services

Bewertet mit 5 von 5 Sternen

We will use these guys all the time now

It's not often I feel compelled to log on to give positive reviews for a company, but Barcode Warehouse have been excellent from start to finish.

Problems getting the stock, but updates at every stage. Changes on our end meant we needed to return the order; we were informed and helped at every step even though it was a refund process. Can't speak highly enough.

8. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Exceptional customer service

I just wanted to say, that although I ended up cancelling my order, as my Wife surprised me with some mats for my new car, the customer service I received was outstanding!! Charlie very quickly responded to my cancellation request & was very understanding, professional & polite at all times. I really can’t thank Charlie enough for doing an exceptional job and going above & beyond to give amazing customer service!! Many thanks & Charlie. I’m very sorry for any inconvenience caused. Best wishes, Wayne.

13. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Feel robbed

Spent few hundred pounds and Bought 2 zebra printers in 3 years both developed exactly same problem printing blank labels or missing imprints. one of the printer is just over 1 year old and used only less than 6 weeks and not doing the job its suppose to do completely been ripped off.
Not happy at all.

20. August 2023
Bewertung ohne vorherige Einladung
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Antwort von The Barcode Warehouse

Dear Waseem

You have reported a printer fault and we have suggested you speak with our aftersales technical support team who could help you recalibrate your printer.

Please feel free to call in if you would like assistance.

Regards, Customer Services

Bewertet mit 5 von 5 Sternen

Fantastic Customer Service

We've used The Barcode Warehouse for years and they've never put a foot wrong, recently however a mistake was made on our end during a returns process and Charlie went above and beyond to resolve the issue for us. He put us at ease and fixed our mistake incredibly quickly. He was extremely quick in responding to emails and was always cheerful.
Thank You!

22. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Sales Team Service

The sales department really came through when it looked as if my order would be a later delivery than I hoped with no fault on their behalf. Thank you very much.

25. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Huge thank you to Karen Keeley for her…

Huge thank you to Karen Keeley for her ongoing purchase and product support. Incredibly professional and efficient, amazing in fact!

5. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von The Barcode Warehouse

Dear Mr Roberts

Thank you for your kind words. Karen was really pleased with the feedback and we hope to continue supporting your requirements for a long time to come.

Many thanks for your business.

Best regards, Customer Services

Bewertet mit 5 von 5 Sternen

Great customer service

Was struggling to get our wireless label printer set up. Phil from the IT department got it all sorted and set up for us remotely. Super friendly, super professional.

27. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von The Barcode Warehouse

Dear Mr Mulcrone

Thank you so much for your kind review. We're glad that Phil could assist in getting your printer up and running and hope we can help again with any future requirements.

Best regards, Customer Services

Bewertet mit 1 von 5 Sternen

Horrible service no shipping

Horrible service, ordered with next day shipping, 6 days later not even a shipping notification. Contacted them twice and no answer. Filed for a dispute through paypal and I m waiting to see how this ends . NEVER ORDER FROM HERE

30. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer supoort by charlie

2. Juni 2023
Bewertung ohne vorherige Einladung
The Barcode Warehouse-Logo

Antwort von The Barcode Warehouse

Dear Vishal

Thank you so much for your kind review. We're glad that Charlie could help you and hope to be of assistance again in the future.

Best regards, Ross

Bewertet mit 5 von 5 Sternen

Great customer service!

24. Mai 2023
Bewertung ohne vorherige Einladung
The Barcode Warehouse-Logo

Antwort von The Barcode Warehouse

Thank you for your kind review. We really appreciate it and hope to help you again in the future.

Best regards, Customer Services

Bewertet mit 5 von 5 Sternen

Charlie was fantastic to deal with

Charlie was fantastic to deal with - a true credit to the business!

12. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von The Barcode Warehouse

Many thanks for your kind review. We're really pleased that Charlie could assist and hope we can serve you again soon.

Best regards, Customer Services

Bewertet mit 5 von 5 Sternen

Chelsea was extremely knowledgeable…

Chelsea was extremely knowledgeable about the products available and helped me ensure I obtained the right product for our business need at the right price! Excellent customer service - thank-you!

27. April 2023
Bewertung ohne vorherige Einladung
The Barcode Warehouse-Logo

Antwort von The Barcode Warehouse

Dear Helen

Thank you so much for your kind review. We're glad Chelsea could help and that you were happy with your experience.

We hope that we can assist you again soon.

Best regards, Customer Services

Bewertet mit 5 von 5 Sternen

Excellent company

Excellent company. Went above and beyond to help me meet an urgent deadline (they even arranged a Saturday delivery for an order placed on a Friday)
Good communication goes along way. Overall a great first experience with the barcode warehouse.

Thank you, Tina

21. April 2023
Bewertung ohne vorherige Einladung
The Barcode Warehouse-Logo

Antwort von The Barcode Warehouse

Dear Tina

Thank you for leaving such a kind review. We're really pleased that we could assist and hope to help you again in the future.

Kind regards, Customer Services

Bewertet mit 5 von 5 Sternen

Chelsea Wood

I always find barcode warehouse helpful whether placing orders or enquiries and always supply our orders on time and correct.
Yesterday we had an issue with an order that our staff had chosen the incorrect label, having dealt with Chelsea Wood she came back with the correct one we should have chosen, and dealt with the new delivery of the correct one without any issues. Very helpful and swift in dealing with the matter. Thanks

20. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service from Charlie

Great customer service from Charlie! Really helpful and proactive, thank you :)

14. März 2023
Bewertung ohne vorherige Einladung
The Barcode Warehouse-Logo

Antwort von The Barcode Warehouse

Dear Mrs Bell

Thank you for your business and for leaving this positive review. I shall pass your feedback on to Charlie.

Best regards, Customer Services

Bewertet mit 5 von 5 Sternen

A consistent reliable partner to our business

We have been using Barcode Warehouse for the last few years and have always been able to rely on them to deliver top quality key hardware at a competitive price, on time.

Personally whenever I have contacted the team I have always been supported with excellent account management & customer service.

My only suggestion for an improved overall customer experience would be though that you take a proactive approach to advising customers of partial shipments. Our most recent purchase resulted in a partial delivery, which caused us having to get in touch. The remainder of the order was delivered shortly afterwards, and well within our project window, but still it would have been good to be informed.

8. März 2023
Bewertung ohne vorherige Einladung
The Barcode Warehouse-Logo

Antwort von The Barcode Warehouse

Dear Mr O'Reilly

Thank you for your kind review. We really appreciate your custom to date and are glad that you have been happy with our levels of service and support.

We went live with a new ERP system at the beginning of this year. The team are still working through tweaks and enhancements to its functionality and I have passed your comment regarding partial shipments on to them. Many thanks for your input.

Best regards, Customer Services

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