Ordered Franke sink. Speedy delivery by tapstore. Discovered upon opening box that Franke had omitted the waste baskets and overflow kit. Spoke to Teresa who was extremely helpful. She contacted Frank... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I bought a kitchen sink filter tap from tapstore in 2022. Just started having issues this year with leaks. I got into contact with Tapstore as it was covered under guarantee. Teresa was amazing, she... Mehr ansehen
Exceptional customer service from WILL NAYLOR. We bought a kitchen tap, and had a lot of issues with dripping. Will was absolutely amazing and went above and beyond to help us sort the issue. He was a... Mehr ansehen
What a great company! We were informed that there’d be a delay as the Franke sink ordered was a new design, we were given the option of a refund which we really apricated as some companies would have... Mehr ansehen
Unternehmensdetails
- Bäderstudio
- auch in
- Badezimmerrenovierung
- Fachhandel für Küchenbedarf
- Heimwerkermarkt
- Küchenmöbelgeschäft
- Küchenstudio
Vom Unternehmen geschrieben
Tapstore.com - the widest selection of quality branded bathroom taps, kitchen taps, showers, pumps, bathroom cabinets, wastes, traps, heated towel rails and bathroom accessories available to buy online. Free delivery on orders over £100
Kontaktinformationen
Unit P, Charlwoods Business Centre, RH19 2HH, East Grinstead, Vereinigtes Königreich
- 01342 321121
- sales@tapstore.com
- www.tapstore.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Fantastic service from this company and…
Fantastic service from this company and Tim in particular.
This gentleman spent at least 20 minutes on the phone to me helping me with a problem with my shower even though it became apparent to us both that i was not going to buy a shower pump from them.
Highly recommend this compan

Antwort von Tapstore UK Ltd
I needed a replacement kitchen tap
I needed a replacement kitchen tap. From looking, choosing, ordering to delivery it was just 24 hours - what a fantastic result!

Antwort von Tapstore UK Ltd
Great customer service when issues arise
I ordered two taps, one of their taps I ordered said it would be delivered two weeks later as it was out of stock, they emailed a few weeks later to say it wouldn't be in stock anytime soon and offered me a matching tap for a discount. This is great service, kept me informed and offered a discount due to the inconvenience. After 4 months of renovating my house, I have had many bad experiences with customer service of many businesses, but I want to congratulate them on being pro-active and helpful with no hassle and sorted the issue out. Well done. It's a welcome change to many other companies.

Antwort von Tapstore UK Ltd
Super Service & Advice
Initial advice and guidance from Will which was spot on. Ordering process was straight forward. I was updated re delivery via Teresa and emails. Item arrived well packaged, looks good and appears to be working very well. I am very pleased with the product and the service provided by tapstore was excellent. I would highly recommend this company.
Dee C

Antwort von Tapstore UK Ltd
Had exactly the tap I needed
Had exactly the tap I needed, ordered in that morning when plumber left and arrived 11am the next day and that was in the run up to Christmas - fantastic service.

Antwort von Tapstore UK Ltd
Amazing customer service
Amazing customer service. They were super quick to answer my questions via email and again super quick to resolve all issues I had. I will definitely prefer them in my next orders

Antwort von Tapstore UK Ltd
Excellent service
Excellent product and service to match. Will definitely use again.

Antwort von Tapstore UK Ltd
Perfect transaction
Perfect transaction, competitive price, very quick delivery.
Arrived in perfect condition.

Antwort von Tapstore UK Ltd
Bought a 3 lever kitchen tap
Bought a 3 lever kitchen tap, with pull-out spray (inc. water filter). Excellent & very fast delivery, coupled with knowledgeable experts - Great advice & recommendations from the team

Antwort von Tapstore UK Ltd
What more do you want?
Speedy delivery and the correct product!

Antwort von Tapstore UK Ltd
As pleased with my second order as with…
As pleased with my second order as with the first one, really impressed with the service/ delivery, and quality of the products (not sure what comes first these days… guess, it’s Customer service ;)

Antwort von Tapstore UK Ltd
Will Naylor, efficient, polite and just a really nice guy.
I have been having problems with my filtered water and after a couple of emails to Will Naylor in customer service the problem was resolved. He contacted the manufacturer of the filter tap I had purchased and with the information they gave him I fixed the problem in 5 minutes.
I’m very grateful and really appreciate the great service and support, especially from Will. Thank you so much 😊

Antwort von Tapstore UK Ltd
Easy to navigate website
Easy to navigate website, good communication from order to delivery. Good packagaging and fast delivery. Would recommend.

Antwort von Tapstore UK Ltd
First Class tap supplier
Excellent company with a great selection of taps and sinks at the right price. Quick delivery and good communication from order placement to delivery. Very helpful if you need any advice before placing an order or with fitting.

Antwort von Tapstore UK Ltd
Amazing support and service.
I rarely leave reviews. However, when I receive outstanding service I feel compelled to.
When I originally received the bath tap/shower mixer, Tapstore were excellent in dealing with my assembly queries.
The following year, a failed part was sent out next day without any quibble.
Excellent.

Antwort von Tapstore UK Ltd
Fantastic customer service
Franke sink arrived in January and we stored it until it was needed and then at the point where the worktop and sink were to be installed we discovered a crack in the sink. Teresa from Tapstore was magnificent and although the item was out of stock with her normal supplier, she managed to get us a new sink in less than a week. She was so efficient and helpful that she deserves 6 stars !

Antwort von Tapstore UK Ltd
Unreliable shower pump
We bought our shower pump online and had it installed by a professional plumber. Just after a year, it started leaking onto the airing cupboard damaging the wooden boards. Upon inspection, we were advised that the pump had a crack, hence the leakage.

Antwort von Tapstore UK Ltd
Excellent service
Excellent service, suggested successful remedial action to my problem extremely promptly. Highly recommended for after sales service and quality of products.

Antwort von Tapstore UK Ltd
Very helpful and polite
I had a problem waiting for delivery of a much needed water pump and they were very helpful in solving the problem.

Antwort von Tapstore UK Ltd
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