Tapstore UK Ltd Bewertungen 

First class service great product and brilliant delivery

Tap washer went in the tap. Contacted the company who were very helpful. Got correct washer in the end & all working well.

The supplier did not include a shower hose in the package and Tapstore immediately undertook to contact them and arrange for one to be sent. No quibbles!

We needed a replacement cartridge for our shower. The part was replaced Free of charge even though it was a a few days out of warranty. A big thank you to Theresa Day at Tapstore and also Sagittarius for your prompt attention and wonderful service. Thank you very much everyone.

Excellent product, excellent service, prompt delivery and very very professional and polite direct Comms. Would happily recommend.

I’ve had excellent service from Tapstore Uk, they went over and above to ensure a delivery of an item which was a replacement for one which was sent, but to the wrong address. They quickly arranged a replacement the following day. Splendid customer service, can’t fault them at all.

Great after sales customer service - they sorted out my dripping tap I had bought from them in 2020 with ease, friendly & good service.
Will use them again

Taps were clearly priced, as well as faster delivery. Supplied direct from manufacturer. Lack of clarity as to when they would be delivered was researched and resolved by Tapstore customer service without delay.

I cannot recommend this company more. The staff are knowledgable, efficient and polite and their products are good value. Their customer service is exceptional. Well done and thank you

Bought some very fancy and expensive taps, arrived with issues ( direct from supplier and not from tapstore ). Raised an issue in email, Teresa called straight away to resolve, asked for pictures which I sent, called supplier, obtained agreement to send replacements and allowed me to keep the first lot for spare parts. Could not ask for more than that - that a gem. I run a business, issues can happen and the true worth of a business is always going to be how quickly and how well they deal with things when that happens.

Ordered a Franke tap . Had not heard from courier, so rang tap store , lovely lady contacted courier to see what the delay was. Courier had noted down wrong postcode. Told it was coming on Monday courier would contact me . No word from courier so emailed tapstore by return I was informed of the time slot. Item arrived . Tapstore - of their own volition rang later that day to ensure my tap had arrived. Fantastic customer service, super super helpful . Highly recommend.

Amazing value and great service

Ordered a tap and need it asap as had been let down by another supplier.

Ordered online and emailed to ask when it would be received. Teresa replied quickly and confirmed it had been despatched and should be with me today...and it was!

Thank you Teresa and Tapstore!

Tapstore were very helpful in their advice and the sink was delivered on time.

The service was second to none, very informative and kept me updated regularly, thanks
Product reviews

Acquapuro ACQ-IFC+ Replacement Filter Cartridge
Very easy to swap over and install, comes with the two 3/8 x 1/4 90 degree connections, would be beneficial to have straight connectors too. Overall very satisfied and would recommend.

Easy to order and quick delivery. I would definitely recommend Tap Store

Very efficient products sent out in a timely manner and well packed too. Highly recommend.

The service was prompt and folowed up by a status update and then a personal e-mail. The customer focus seems to be refreshingly paramount. Well done Tap Store.

Really easy site to understand. Order arrived within 48 hours. Tap is of a really good quality. Would recommend this store without hesitation.

Quick and easy.
Delivery faster than expected.

I was having difficulty getting this particular sink locally and thus company did not make a drama out of my order. In fact, they were very efficient and friendly to someone who is slightly out of her depth in renovating a house. I would definitely recommend.