Purchased new front door from Stratton doors and windows in Diss, a traditional family business with an extensive showroom where you can see the physical product. Very professional service from star... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
New door was only fitted 3 hours ago so don’t know how it will stand up to extremes of weather. It certainly looks really good and it was easy to fit. There was a minor issue with the lock. The fitter... Mehr ansehen
Unternehmen hat geantwortet
From the ordering of the product to the installation of the door , everything went very smooth. The installation team from L and W windows , Luke and Wibbs , were excellent with the installation. A... Mehr ansehen
Unternehmen hat geantwortet
Solidor are a Wonderful Company. The doors are a very good quality, beautiful. The Team at Solidor have been wonderful providing and fitting our replacement door. Customer Service excellent. Frie... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Solidor, we manufacture the UK's best composite doors. A solid timber composite door which boasts unrivalled levels of security and style. With hundreds of designs, over 20 colours inside and out, and an unsurpassed range of handles and accessories, it's no wonder that homeowners ask for our product by name. Working with our customers; a dedicated network of installers and distributors, we work hard to ensure the process is as smooth as possible for our customer and homeowner. Solidor - doors you'll love coming home to.
Kontaktinformationen
Meir Park, Whittle Road, ST3 7TU, Stoke on Trent, Vereinigtes Königreich
- 01782 847300
- support@solidor.co.uk
- www.solidor.co.uk
Come home to a beautifully made Solidor.
4,3
Hervorragend
1113 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Thankyou for exchanging are Solidor…
Thankyou for exchanging are Solidor front door.
Ash came out several times always on time extremely knowlegable, very polite, and very helpful.
He fitted the new door quickly with no fuss, and has done an excellent job, he is a real asset to your company.
Kind Regards,
Roger and Christine Bradshaw
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Thank you, Roger and Christine, for taking the time to leave such a kind and detailed review.
We’re delighted to hear that you’re pleased with your new Solidor front door and with the service you received from Ash.
It’s great to know he was punctual, knowledgeable, and helpful throughout, and that the installation was completed smoothly. Your comments will be shared with him. Thanks again for your support. Gemma @Solidor.
Excellent quality
30. April 2026
Antwort von Solidor®
Hi Alf
Thank you for your review! We’re delighted to hear that you’re pleased with the excellent quality. We really appreciate you taking the time to share your feedback. Gemma @Solidor.
Installed quickly and efficiently
Installed quickly and efficiently. I wanted a good solid and strong front door, that's what I got
10. Februar 2026
Antwort von Solidor®
Hi Phil
Thank you for your review. We’re really pleased to hear that the installation was quick and efficient and that your new front door is exactly what you were looking for.
Providing a solid, strong, and secure door is at the heart of what we do, so it’s great to know Solidor delivered for you. We hope you continue to enjoy its quality and performance for many years to come. Gemma @Solidor.
Was going to have plastic but solidor…
Was going to have plastic but solidor beat the choice
19. April 2026
Antwort von Solidor®
Hi Margaret
Thank you for your review!
We’re so pleased to hear that Solidor stood out against the alternatives and offered the choice you were looking for. With our wide range of styles, colours, and finishes, it’s great to know you found something that felt right for your home. We hope you enjoy your beautiful new door for many years to come. Gemma @Solidor
The Window Replacement Centre Ltd…
The Window Replacement Centre Ltd fitted our Solidor front door. They have been professional, informative and personable throughput the process. We are very pleased with how our choices from the many options look and feel and appreciate the advice given when making those choices. We highly recommend both Solidor and The WRC Ltd.
20. April 2026
Antwort von Solidor®
Hi John
Thank you for your wonderful review. We’re delighted to hear how pleased you are with your new Solidor front door and that the whole experience met your expectations.
It’s great to know that The Window Replacement Centre Ltd provided professional guidance and support while helping you choose from the wide range of options available.
We really appreciate your recommendation of both Solidor and The Window Repair Centre Ltd and hope you enjoy the look, feel, and performance of your new door for many years to come. Gemma @Solidor
Just had this door fitted to replace an…
Just had this door fitted to replace an existing upvc door .Door feels solid and secure.
21. April 2026
Antwort von Solidor®
Hi Nigel
We’re really pleased to hear that your new door feels solid and secure. Thanks for taking the time to leave a review, it’s very much appreciated. Gemma @Solidor
Antwort von Solidor®
Hi Charlie
Thank you for your great feedback! We’re really pleased to hear you received such excellent service from Steve. I’ll be sure to pass your comments on to him. Thanks again for taking the time to leave a review. Gemma @Solidor
The quality of the door was very good…
The quality of the door was very good and it was installed with no trouble at all.
8. April 2026
Antwort von Solidor®
Hi Joyce
Thank you for taking the time to leave your review.
We’re really pleased to hear that you’re happy with the quality of the door and that the installation went smoothly with no trouble at all.
Your feedback is greatly appreciated and will be shared with the team. Gemma @Solidor.
Door installation
Steve provided excellent service on installation of a replacement door. Approachable and willing to make adjustments upon request
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi Jonathan
Thank you for taking the time to leave such a great review.
We’re really pleased to hear that Steve provided excellent service during the installation of your replacement door. It’s great to know he was approachable and happy to make adjustments to ensure everything was just right.
Your feedback is very much appreciated and will be shared with Steve and the team. Gemma @Solidor.
Installation team were excellent would…
Installation team were excellent would highly recommend them. Door is fantastic makes the house stand out!
26. März 2026
Antwort von Solidor®
Hi Russell
Thank you for your fantastic feedback! We’re delighted to hear that the installation team were excellent and that you’re so pleased with the door. It’s great to know it’s made such a positive difference and really helps your home stand out. Gemma @Solidor
Excellent service and my replacement
Excellent service and my replacement
door is looking great.
Thank you so much
12. April 2026
Antwort von Solidor®
Hi Sue
Thank you so much for your kind words. We’re really pleased to hear you’re happy with your replacement door and the service you received.
Enjoy your new door, and thanks again for your feedback!
Gemma @Solidor
Customer review
We had a gentleman called Ash he was very friendly and polite, he was very thorough with his work. He was also very easy to talk to 👍🏼.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi Aaron
Thank you so much for your lovely feedback. We’re really pleased to hear that Ash made such a positive impression. He is indeed one of our engineers, and we’ll be sure to pass on your kind comments to him.
It’s great to know you found him friendly, polite, thorough, and easy to talk to — feedback like this means a lot to our team 👍🏼
Thanks again for taking the time to share your experience.
Gemma @Solidor
The guarantee on these doors is not as…
The guarantee on these doors is not as it seems. I had a front door fitted from Solidor about 10 years ago which then developed a defect. I searched around the house and found the guarantee and luckily it was still in date. I contacted Solidor thinking all would be sorted, only to be told that in fact the guarantee had ran out. I was so shocked. And here is the bit they don’t tell you.
The guarantee begins on the date the door is DELIVERED TO THE COMPANY FITTING THE DOOR and not the date it is fitted at your house. So I had in my possession a guarantee with the date 24th March 2026 on it, but in fact, it ran out weeks before this when the door was delivered to the company who were fitting it!! What a joke.
Such a con, and I now have to pay for the door myself even though the door had a guarantee in place. Ridiculous!!
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi Mr Wilson
Thank you for taking the time to leave a review. We do understand how frustrating this situation must feel, especially when you believed the guarantee was still valid, and we’re sorry for the disappointment this caused.
As a manufacturer, our terms and conditions are with the trade installer, who is our direct customer. This means the warranty period begins when the door is delivered to the installer, rather than the date it is fitted at the property. We appreciate that this isn’t always clear to homeowners, and we understand why this has led to confusion in your case.
Warranties do need a clearly defined start and end point, and for manufacturing guarantees this is standard industry practice, as we do not control installation dates or timescales once products leave our factory. Your installer should also be able to advise on any additional workmanship guarantees they provided at the time of installation.
We genuinely regret that this wasn’t the outcome you were hoping for and appreciate you sharing your experience. Your feedback is important and helps highlight where expectations can be better managed in future. Gemma @Solidor
Nice door with one concern
Solider Front door fitted by local company 7 months ago. Pleased with the look of the door and only concern is that the door is constantly making creaking or cracking/rattling noises which is not only annoying but also quite unsettling.
4. August 2025
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi Rob,
Thank you for taking the time to leave your review and for your positive comments about the appearance of the door — we’re really pleased to hear that.
We’re sorry to learn about the creaking, cracking, and rattling noises you’ve described. We understand how irritating and unsettling this can be. To help us investigate further, could you please let us know whether this issue has already been reported to the installer who fitted the door? As the installation was carried out by a local company, they would need to contact us directly so we can work together to assess whether this is outside of standard performance.
If this has already been reported, we would welcome the opportunity to re‑review what was investigated. Please respond to this Trustpilot request quoting reference SSTP 368, and we’ll be happy to look into this further.
Thank you again for your feedback, and we look forward to hearing from you. Gemma @Solidior.
Really pleased with my new front door
Really pleased with my new front door! Fabulous looking, makes such a difference to the house.
1. April 2026
Antwort von Solidor®
Hi Samantha
Thank you so much for your lovely feedback! We’re really pleased to hear how happy you are with your new front door and that it’s made such a difference to your home. Enjoy it, and thanks again for taking the time to leave a review. Gemma @Solidor.
Great service
Lovely solid door. Friendly professional installation.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Solidor®
Hi Mark
Thank you very much for your lovely review! We’re so pleased to hear that you’re happy with your solid door and that the installation experience was friendly and professional. Gemma@Solidor.
100% satisfied and would highly recommend all involved.
Great product installed by an excellent company. Would thoroughly recommend producers and installers.
20. März 2026
Antwort von Solidor®
Hi Jon
Thank you for your kind feedback! We’re really pleased to hear you’re happy with the product and that the installers did a great job. Thanks for recommending both — it’s much appreciated. Gemma @Solidor
We are so happy with our new door
We are so happy with our new door. Not only does it look great, it feels so safe and secure.
19. März 2026
Antwort von Solidor®
Hi Kate
We’re delighted to hear this — thank you for taking the time to leave such a great review! It’s wonderful to know your new door not only looks fantastic but also feels safe and secure. If you need anything in the future, we’re always happy to help. Gemma @Solidor
So secure solidor
Great team who fitted the door from j c windows . The colour and style of my solidor looks fantastic . I am really pleased with it.
13. März 2026
Antwort von Solidor®
Hi Sylvia
Thank you for your review! We’re so pleased to hear you’re happy with your Solidor and that the colour and style look fantastic. It’s great to know the team at JC Windows did a great job with the fitting. Enjoy your new door! Gemma @Solidor
Antwort von Solidor®
Hi Nikki
Thank you for your review! We’re really pleased to hear you’re happy with the quality. If there’s anything we can help with now or in the future, please don’t hesitate to get in touch. Gemma @Solidor.
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