Shop Joe Bewertungen 1.855

Antwort von Shop Joe

Vor 1 Stunde

Hello Lionel, 

Thank you for your wonderful feedback. We’re delighted to hear that Rose Irea was fantastic, super helpful, and friendly throughout your experience.

Providing exceptional customer service is one of our top priorities, and it’s always rewarding to know that a team member made such a positive impact. Your kind words are truly appreciated, and we will be sure to share your recognition with Rose and our team.

Thank you for choosing Shop Joe, and we look forward to assisting you again in the future.

Antwort von Shop Joe

Vor 1 Stunde

Hello Ed,

Thank you for bringing this matter to our attention. We sincerely apologize for your experience, as this is not the level of service and support we aim to provide.

We understand your concern regarding part availability. Please rest assured that one of our team members will be reaching out to you to follow up on the previous email we sent regarding this matter to further review and assist you.

We truly value your feedback, as it helps us identify areas where we can improve both our products and customer service. Once again, we sincerely apologize for the inconvenience, and we thank you for your patience and understanding.

Antwort von Shop Joe

25. Mai 2026

Hello Caroline,

Thank you for bringing this matter to our attention. We sincerely apologize for your experience, as this is not the level of service and support we aim to provide.

We understand your frustration regarding the warranty process and the difficulty you experienced trying to reach our team. Please rest assured that one of our team members will be reaching out to you regarding this matter to further review and assist.

We truly value your feedback, as it helps us identify areas where we can improve both our products and customer service. Once again, we sincerely apologize for the inconvenience, and we thank you for your patience and understanding.

Antwort von Shop Joe

25. Mai 2026

Hello Laurie,

Thank you for taking the time to share your kind feedback. We are very pleased to hear about your positive experience with our customer service team, and we will be sure to pass your appreciation along to Christian Culaba for being attentive and helpful.

We are also glad to know that your husband is enjoying the products. It is always rewarding to hear that our customers are satisfied with both our service and our products.

Thank you again for your support and for choosing us. We truly appreciate your feedback.

Antwort von Shop Joe

14. Mai 2026

Hello Jimmy,

Thank you for your feedback and for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you experienced while trying to obtain the parts information for your Sun Joe pressure washer. Please know that this is not the level of service we aim to provide to our customers.

We have reviewed your concern, and one of our team members attempted to contact you yesterday and also sent a follow-up email regarding this matter. At your convenience, please respond to the email or reach back out to us at help@shopjoe.com and kindly refer to Percy, who will be assisting you further.

Once again, we truly apologize for your experience, and we greatly value your feedback as it helps us continue improving both our products and customer support services.

Antwort von Shop Joe

11. Mai 2026

Hello Elaine,

Thank you for sharing your positive feedback. We’re delighted to hear that you find the products easy to use and that you’re enjoying the convenience of the rechargeable battery.

We’re also glad to know that the product registration process with our customer service team was smooth and straightforward. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Antwort von Shop Joe

6. Mai 2026

Hello James,

Thank you for taking the time to share your experience. We’re delighted to hear that Zyrah and Perci were able to assist you with registering your warranty when you encountered difficulties with the online process. Providing reliable and personalized customer support is very important to us, and we’re glad our team was able to make the process smooth and hassle-free for you.

Your kind words and recognition mean a great deal to us, and we will be sure to share your feedback with Zyrah and Perci. Thank you again for choosing Shop Joe, and please don’t hesitate to reach out if there is ever anything else we can assist you with in the future.

Antwort von Shop Joe

5. Mai 2026

Hello John,

Thank you for taking the time to share your feedback. We sincerely appreciate your patience regarding the defective part, and we’re pleased to hear that the issue was resolved with a quick turnaround. Providing timely and efficient support is very important to us, and we’re glad our team was able to assist you promptly.

Your satisfaction means a great deal to us, and we truly value the opportunity to provide you with a positive service experience. Thank you again for your support and for choosing Shop Joe.

Antwort von Shop Joe

5. Mai 2026

Hello Mayer,

Thank you for your feedback! We’re very pleased to hear that our representative was able to assist you promptly and provide a resolution that met your needs. We always strive to make the process as smooth and hassle-free as possible, and we’re glad the replacement was handled without requiring you to return the damaged item.

Your satisfaction is important to us, and we truly appreciate you taking the time to share your experience.

Antwort von Shop Joe

4. Mai 2026

Hello Rick,

Thank you for taking the time to share your feedback. We’re glad to hear that our customer service representative was informative, helpful, and knowledgeable during your interaction.

However, we sincerely apologize for your frustration regarding the availability of replacement parts. This is not the level of service or support we aim to provide. We understand how important it is for customers to be able to maintain and repair their products, and we regret any inconvenience caused by the difficulty in obtaining the parts you needed.

Please be assured that your comments regarding parts availability and overall service have been shared with the appropriate teams for review and improvement. We value your feedback, as it helps us identify areas where we can do better for our customers.

Once again, we apologize for the frustration this has caused and appreciate you taking the time to share your experience.

Antwort von Shop Joe

4. Mai 2026

Hello Barry,

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and delay, as this is not the level of service we aim to provide.

Upon checking, we did receive your call last April regarding this concern, and unfortunately the hose and gun are currently out of stock. Please rest assured that your email has been registered for an in-stock alert, and you will be notified immediately once the parts become available again.

We truly appreciate your patience and understanding in this matter. Your feedback is also very valuable to us as it helps improve our parts availability and overall customer service experience.

Antwort von Shop Joe

4. Mai 2026

Hello Peter,

Thank you for bringing this matter to our attention. We sincerely apologize for the experience you’ve had, as this is not the level of service or product support we aim to provide.

Upon checking, we are unable to proceed with a replacement as the unit is already beyond the warranty period. We understand your frustration regarding the recurring issues and your concerns about parts availability.

We truly value your feedback, as it helps us identify areas for improvement in product quality, parts availability, and overall customer service. Your comments will be shared with the appropriate team for further review.

Once again, we sincerely apologize for the inconvenience this situation has caused and appreciate you taking the time to share your experience.

Antwort von Shop Joe

4. Mai 2026

Hello Sharon,

Thank you for bringing this matter to our attention. We sincerely apologize for the experience you’ve had, as this is not the level of service we aim to provide.

We understand your concern and frustration regarding not receiving a proper response. Please be assured that we will further review this matter carefully. Rest assured, one of our team members will be reaching out to you to provide further assistance and address your concern.

We truly appreciate your patience and understanding.

Antwort von Shop Joe

4. Mai 2026

Hello Carol,

Thank you for taking the time to share your feedback. We’re glad to hear that the representative you spoke with was kind and knowledgeable, and we truly appreciate your recognition of her support.

We’re sorry to hear that you were unable to have a replacement battery shipped to you. This is not the experience we aim to provide, and we understand how frustrating this must have been for you. Your feedback is important to us and will be shared with the appropriate team for review to help improve our service and resolution process.

If there is anything else that we could assist with, please feel free to reach us at our toll-free number, 1-866-225-9723, Monday through Saturday from 10 AM to 6 PM EST.

Antwort von Shop Joe

4. Mai 2026

Hello Ronald,

Thank you for taking the time to share your feedback. We’re very happy to hear that you are enjoying your snow shovel and that it has been meeting your expectations.

We also appreciate your honest comments regarding the price of the cover accessory. Customer feedback like yours is extremely valuable to us, as it helps us better understand areas where we can improve both our products and overall customer experience. Your suggestion regarding pricing will be shared with the appropriate team for consideration in future evaluations.

Thank you again for your support and for choosing Shop Joe. We truly appreciate your business and your feedback.

Antwort von Shop Joe

4. Mai 2026

Hello Mary,

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you have experienced, as this is not the level of service we aim to provide.

Upon checking, we have sent you an email today regarding this matter. We kindly ask you to review it at your earliest convenience for the latest update and information.

Once again, we sincerely apologize for the inconvenience caused and truly appreciate your patience and understanding while we work to address your concern.

Antwort von Shop Joe

4. Mai 2026

Hello Michael,

Thank you for your wonderful feedback. We’re delighted to hear that you found our team extremely helpful.

Providing knowledgeable, responsive, and supportive assistance is one of our top priorities, and it’s always rewarding to know that our efforts made a positive impact on your experience. Your kind words are truly appreciated and will be shared with our team as encouragement to continue delivering the level of service our customers deserve.

Thank you for choosing Shop Joe, and we look forward to assisting you again in the future.

Antwort von Shop Joe

4. Mai 2026

Hello Harry,

Thank you for taking the time to share your positive feedback. We’re very pleased to hear that you were satisfied with the attention and support provided regarding your concerns and product warranty.

At Shop Joe, we strive to ensure that every customer receives prompt, professional, and attentive service throughout the entire support process. We understand how important it is to feel heard and assisted when dealing with product-related concerns, and we’re glad our team was able to provide the support you needed.

Your kind words and recognition mean a great deal to us, and we truly appreciate the opportunity to assist you. Feedback like yours encourages our team to continue delivering the high level of customer care and warranty support that we aim to provide every day.


Thank you again for choosing Shop Joe and for placing your trust in our products and services.

Antwort von Shop Joe

4. Mai 2026

Hello Philip,

Thank you for bringing this matter to our attention. We sincerely apologize for what happened, as this is not the level of service and support that we aim to provide.

We understand your concern and frustration regarding the delay in resolution, especially given the seriousness of the situation. Please know that we take matters like this very seriously.

As part of our ongoing follow-up, we sent you an email yesterday regarding this matter. We truly appreciate your patience and understanding while this is being reviewed, and we remain committed to assisting you throughout the process.

Antwort von Shop Joe

4. Mai 2026

Hello Mark,

Thank you for taking the time to share your experience. We’re truly pleased to hear that each of the customer service representatives you spoke with addressed your concerns with empathy and respect.

Providing supportive and professional assistance is very important to us, and your kind words mean a great deal to our team. We will be sure to share your feedback with our customer service staff as recognition for their efforts.

Thank you again for your support and for choosing Shop Joe.