Sadly, Simply Health has become super-complicated. It refuses to recognise my Touch ID, despite my setting it up many times. It's reluctant to even display current or past claims because its so... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A lovely lady called Michelle, answered the customer service phone 5 minutes before closing and happily went through my account, options and assisted me with previous claims (I hadn't put through). Wh... Mehr ansehen
Unternehmen hat geantwortet
I had the good fortune of speaking with Lucy about the issue I had with my Health Plan which had been set-up incorrectly. Lucy was not only exceptionally professional, helpful and patient, but she... Mehr ansehen
Unternehmen hat geantwortet
I love Simplyhealth, its such an easy platform. I have just uploaded a receipt for podiatry today and within 8 mins I have received a claim update that I have been paid! It really couldn't be simpler... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Simplyhealth
Vom Unternehmen geschrieben
We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.
We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.
We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.
Health Plans Dental Plans Health & Dental Plans for your businessKontaktinformationen
Andover, Vereinigtes Königreich
- 0370 908 3481
- customerservices@simplyhealth.co.uk
- www.simplyhealth.co.uk
4,5
Hervorragend
4991 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Fantastic company
Fantastic company. Customer service is 100% l have been with them for years. I have never had a problem with any of my claims quick and easy. The website is easy to navigate, l am 79 and find it so simple to use when l put a claim in. So straight forward and claims are dealt with in 3 days and payment received swiftly into my bank account. I would definitely recommend 100%.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Christine,
We are so pleased to hear about your positive experiences with us over the years. It's wonderful to know that our claims process has been consistently quick and easy for you, and that our website is simple to navigate. We truly appreciate your recommendation and loyalty.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Quick & easy refund process
I had a dental appt at 14:40, uploaded my claim in the very simple app process when I got home. My claim was approved and funds released by 20:40 the same day. Brilliant service!
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi DianeD
We're so happy to hear about your positive experience with our app and the quick processing of your dental claim. It's wonderful to know that our streamlined process met your expectations for efficiency. Thank you for sharing your brilliant feedback with us.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
The simply health plan
The simply health plan, enables me to have regular check ups in regard to dental and glasses. I change my glasses quite frequently thanks to Simply Health.
The process of uploading receipts is so easy and quick to do, the money is usually back in my account within 48 hours.
I would recommend to anyone, such a good selection of places you can claim money back from.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Christine,
Thank you for your fantastic five-star review! We're so pleased to hear that our health plan helps you with your dental and optical needs, and that you find the claims process quick and easy. It's wonderful to know you'd recommend us.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Customer service done the right way.
We had an excellent lady called Louise who guided us through our problem and she even went further to ensure we did everything right. Thank you Louise.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Tony,
Thank you for your wonderful five-star review. It's fantastic to hear that one of our team members provided such excellent guidance and went the extra mile to assist you. We're delighted to know she ensured everything was handled correctly.
Your lovely comments have been passed to Louise and her manager
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Emily was kind helpful and a pleasure…
Emily was kind helpful and a pleasure to deal with. Everything was resolved with nobtriuble
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Carole
Thank you for your wonderful 5-star review! We are so pleased to hear that everything was resolved smoothly and that you had such a positive experience with our team member Emily.
Your kind words are greatly appreciated and have been shared with Emily and her manager.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Well done Simply health
The website is very easy and straightforward to negotiate. Sending in receipts for treatment, taking a picture of the receipt and forwarding to simply health is really easy.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello No,
We're so glad to hear that you found our website easy to navigate and that submitting receipts for treatment was a straightforward process for you. We appreciate you sharing your positive experience.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Fast efficient reliable can’t fault…
Fast efficient reliable can’t fault simply health
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Jackie,
We are so pleased to hear about your positive experience with our efficient and reliable service. Thank you for your wonderful feedback.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Claims are generally paid quickly.
Claims are generally paid quickly.
It does concern me that, despite having a healthy balance, only 50% of a recent claim was paid.
I wonder whether the policy is still what I need. Perhaps it is time for me to review the policy.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello,
We appreciate your feedback regarding the speed of our claims process. We understand why you're questioning your policy's suitability. We encourage you to reach out to us directly so we can review the specifics of your policy to ensure it meets your needs.
Please contact our Options team on 0330 102 5335 between the hours of 9am and 5pm Monday to Friday.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
After years of dental misery under…
After years of dental misery under Cornwalls sadly failing NHS dental service it's a joy to experience prompt and thorough treatment from Truro Dental Care covered and supported by Simply Health dental insurance. After 6 years on this scheme, I can honestly say that at the age of 78, my teeth are in far better condition than they were 7 years ago . The claim was settled within a couple of hours of receiving the treatment, thankyou to everyone who made that possible 😊
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Colin,
We are so pleased to hear about your positive experience with us and that your dental health has improved significantly. It's wonderful to know that the prompt and thorough treatment, supported by your Simplyhealth plan, has made such a difference. We are glad we could contribute to your well-being.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
No complaints.
The app is straightforward to use and Simplyhealth are swift in making payments. No complaints.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello G from Cromer,
I'm really pleased to hear you find our app straightforward to use and that you're happy with the swiftness of your claims being paid.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Very easy to make a claim in the app…
Very easy to make a claim in the app with forms being prefilled from info scanned from your uploaded invoice. Claim authorised and payment sent in exactly 10 minutes. Fantastic service
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Loraine H,
Many thanks for awarding us with five stars and letting us know how easy it is to claim using our app.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Policy holder with Simplyhealth over 50 years
I have been a member of simply health since the 70s newly married and now enjoying retirement both my wife and I have had the best help and service over many years I am now in my eightieth year and my wife is 73 we get help with our dental and optical needs which are very welcome this year I spent two night in hospital for a hip replacement and my wife 20 nights for a serious emergency surgery for gastric problems these payments received. By our policy has really. Helped and the early diagnosis by a specialist her plan paid for I believed help save her life . To day I’ve been informed my latest claim for optical lenses replacement of £181 has been passed for payment and will be paid in a few days my advice to any young family is to join Simply health you will be glad you did
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Ronald,
Thank you for your long-standing loyalty to us, we really appreciate it and for leaving us a wonderful review.
I trust that you and your wife are on the road to recovery now and I'm pleased that you were able to make good use of the diagnostics benefit to speed up your wife's diagnosis and treatment.
Best wishes to you both
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Simply health is one of the best ❤️
Have been with simply health for many many years , very professional, caring and easy and clear to claim on line , also sympathetic, knowledgeable staff if you have to contact them by phone nothing seems too big or small for them to help sort ,plus not forgetting good value for money and different levels of cover
also claims settled quickly big thanks to this company and staff ❤️one of the best ..
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Romy,
Thanks so much for your amazing review. It's wonderful to hear you are very happy with the service we provide and our contact team. It's lovely that you enjoy the benefits of having cover with us and that we're able to help support you with your everyday healthcare costs.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
This is a very good company to be part…
This is a very good company to be part of. They have lots of extra advice and help to give re one's health. They are prompt at honouring claims. I would highly recommend people to join Simply Health.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Ann,
Many thanks for your wonderful review. I'm so pleased to read that you are very happy with the service we provide.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Unhelpful generic responses
I have asked for help repeatedly and receive generic email replied that show you haven’t read my query properly. It is very unhelpful and means I haven’t yet been able to put a single claim in.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Christine O'Brien,
I'm sorry to hear of the difficulties you're encountering whilst trying to get your query resolved.
In order for us to look into your concerns further, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
Making my claim was simple and payment…
Making my claim was simple and payment was very prompt
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Tamar Posner,
Thanks for taking the time to leave us a five star review. I'm glad to hear you're happy with how prompt your claim was paid.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
It was not a 5 star to get hold of…
It was not a 5 star to get hold of someone in fact a 3,
However once I had finally spoke to the adviser. She was very helpful and answered my queries regarding my claim.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello Susan,
Thank you for your honest review regarding getting in contact with us. I'm glad the advisor you spoke with was very helpful and was able to answer your queries.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent company
Excellent company. claims dealt with promptly and acknowledgement from them when the claim form was received.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hello chrustne mccarthy,
Many thanks for your great review. I'm so pleased that you're happy with the promptness of our claiming process.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Easy to use
Just a very very easy process from start to finish…upload your photo of your receipt and leave the rest to Simplyhealth, takes around 5 days to get your money back…
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Lisa,
Thanks for leaving us a lovely five star review and letting us know about your claiming experience.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Great customer service
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Simplyhealth
Hi Karen,
Thanks for taking the time to award us with five stars.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
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