Simmer Eats Bewertungen 

first and second week had meals delivered, nice food, third week send completely different meals from what i asked for - no beef brisket, prawns etc - all 10 meals chickpeas - no email before to advise they couldn't deliver what i had ordered. Have cancelled subscription via their FAQ page after clicking various options. Wont be ordering again, very poor customer service

5 stars very happy the food is absolutely delicious love the food options menu

Really nutritious and carefully selected ingredients. Been using Simmer for one month and have enjoyed every meal.

Excellent quality, can tests the freshness and perfect portion sizes. Incredible customer support, I was very much helped by lily, who guided me through the planning process. Great

We have only tried the chicken piri piri which was delicious and 5*. Couldn’t fault it. Great service with delivery as well. Thank you

Yummy and taste home cooked

Easy to put in the microwave only take 3 mins and so tasty it's good cos I got children so quick and easy for me I like the meals and my children will not eat what I eat.

Received my first box this morning. Out of 10 meals, only 4 were were actually what I had ordered, all containers were damaged and 3 were open. This left me with 2 edible meals that I'd ordered. The outside packaging was sturdy and undamaged so the meals must have been packed damaged.

Contacted Simmer with details and ito cancel my subscription. They have refunded 6 meals (allegedly) and wished me well with my next order!! Will contact my bank in the morning to make sure they don't take any more money. I have the right to cancel - without reason - in 14 day cooling off period. Well I think I've given them pretty good reason.

fruadsters, i cancelled sub and they didnt cancel and sent me wrong food wth?

All the meals we've tried so far are delicious.
Its so convenient & has massively reduced my stress levels.
So good to be able to grab a wholesome delicious meal without worrying about it being ultra processed food.
Thanks Lilly for reminding me I hadn't posted this review yet 😊

Ordered meals a week ago spent €150 and they still haven’t arrived

Really easy to sort on the website the food that has come is really good but as of yet u haven’t received the options I have chosen only random meals I don’t know why this is but each one has been really nice and really filling- thanks to lily for giving me the link to send a review and for checking everything has been alright with my meals

Their system didn't show my order date I the calendar dates of delivery function on their site due to either an error or a bad system. I fairly assumed this meant the order was cancelled. I then got an email saying the order was processed. I contacted customer services as soon as I was notified and they said they couldn't do anything and it would be sent out. I said I shouldn't be liable for it due to their poor system or error mistake. They said I was liable for this huge expensive week of delivery of meals I didn't order and tried to cancel. It then arrived and multiple of the meals were damaged with goo everywhere. And they didn't confirm to my allergy requirements. Terrible system. Customer service then asked me how many and implied they could only reimburse the damaged meals. Terrible customer service. Throughout they said they are a "small business" and so cannot absorb costs in such instances, despite the fact (I looked it up) they took £79 MILLION in 2026 and are tens of millions ahead of others in the market. Absolutely rubbish and embarrassing branding for them to not only pretend to be a small business for brand advantage (detracting from genuine small businesses ) but use it as an excuse to provide poor customer service. Ironically a small business would be more likely to care about its customers and provide good service.

I have found that the meals are tasteless and limited. There is an over reliance on Chicken and rice. I hate Rice and while I like, chicken , I also prefer a choice.

This makes it difficult to have variety. This meant I wanted
to cancel, however, they make that next to impossible!

There is no link anywhere on their website after you have logged in to cancel the subscription your subscription.

I had to do a search on google to find out how I cancel which points you to a separate page,
NOT reachable from your own account, you have to use your login on a separate page to do this. I have reported this issue to Trading Standards as this makes it bordering on a scam!

AVOID USING SIMMER if you want real choice and an option to cancel easily.

Simmer is simply the best Food is great all healthy no messy about making stuff or leaving the site to find food just what I need at work I have a heated lunchbox which is nice easy to heat the meals their selection is really good always something different to try, I also take the ginger & turmeric shots each morning customer service is good lilly contacted me to see if everything was fine as I'm a new customer

Such a shame cause the food is yummy but as someone with a severe nut allergy they don’t take it seriously.

I have in my profile nut allergy but yet I’m
Still sent orders with cashew

customer service is not good.

This is a GREAT idea, but an aggressive business model that locks you into a subscription and fails to provide easily accessible customer support, or to facilitate cancelation easily from the website.
ADmittedly we are not the company's chosen client demographic - I was looking for halal meals to be delivered regularly for my 81-year-old debound mother and exhausted carer brother. Would have continued had it not been a subscription service. Flexibility to order as and when needed would have been helpful. the food is good on the whole, but not traditional south asian cuisine.

DO NOT SIGN UP

Hair in the food.

Wrong meals delivered I received 8 of the same meal. How am I supposed to eat 8 of the same meal in 1 week. 2 meals arrive popped open. The way they ship is poor- no insulation just some ice packs in a cardboard compartment on the side.

Customer service is diabolical. I have used multiple prepared meal companies like this and this is by far the worst.

Food is okay- but mushy and nothing to shout about. I would highly reccomend going to Planty or Prep Kitchen who are 1000% better.

I never bother to review or complain however, I feel compelled as this service is beyond poor.

Please do yourself a favour and stay away from this business. Absolutely terrible reliability. Over a 3 week period I ordered 30 meals and only had 7 delivered correctly. Even the meals that are delivered arrive without use by dates and often packed so poorly they have leaked over all the other containers. Don't get suckered in by their marketing, it's an absolute shambles of a service. You would get better consistency from a tombola machine.

The food from Simmer is excellent. I have enjoyed all the meals and they are perfect for a busy lifestyle. I take mine to work and can pop in microwave for 3 minutes and it’s all good to go. It’s an easy order process and delivery is prompt and reliable. Customer service is excellent when you have any queries I have dealt with Lilly who has been fantastic. I have tried other meal services but this is by far the best on the market and has lots of extras as well if you need to order breakfast etc.