ShoeBuy Bewertungen 

Le colis Shoebuy est bloqué par UPS pour manque de documents. Ma réclamation est sans effet après 5 opérateurs différents, plus de réponse.

I ordered a bag as a gift over 3 weeks ago. In that time, I never received notification that the item had been dispatched so called them several times to find out what was happening. I spoke with several different "customer service" reps who had a different story on each occasion I called, and no resolution in sight. I was just told to wait up to another "10 business days". This is unacceptable service. I called again today to complain (again, no resolution offered) and a few minutes later received an email telling me my order had been cancelled. Unbelievable. Nothing was mentioned about a refund to my bank account either. Shop elsewhere, they're sharks.

Not long after I left the above review of my experience with Shoebuy.com, I received notification via email that my item was being shipped on 1 day delivery. I'm pleased to say that the parcel arrived this morning, all thanks to Joann who works at the company. I wish they'd given this level of service from the beginning but as it stands, they rectified the problem. I've updated my rating of them accordingly

I ordered two pairs of shoes through this company during the holiday on Dec 12, 2012. One pair of the shoes was for a wedding I was to attend in March. Well those shoes never arrived. I had to order two pairs of shoes for the discount and when the other pair of shoes didn't arrive they only credited my account. No offer of getting the shoes that never arrived that I needed and no communication about the credit to my account. Which by the way didn't get credited until March 2013. Very poor customer service. I think they just don't ship them so they don't have to offer the discount to get two pairs. Then they make you wait for months to get any sort of accomodation. I even had to call them twice to get them moving on the credit. Save your money and buy from someone who guarantees their shipments and products. Just awful!!!!!!!

Shoebuy.com har bevist (overfor mig) at de hverken er kvaksalvere eller svindlere. Jeg bestilte for nogle uger siden et par støvler hos dem - jeg var klar over at kvaliteten ikke var helt i top, da prisen var helt i bund samt mærket som var et lavprismære.

Da jeg fik dem passede skoene fuldstændig (jeg har OFTE problemer med at finde den rigtige størrelse), og der var intet i vejen, bortset fra at jeg ikke havde set at lynlåsen bagpå var rød..

Men med godt humør begyndte jeg at bruge dem, men allerede anden gang jeg bruger skoene går lynlåsen i stykker! Og jeg er super ked af det, for jeg var rigtig glade for skoene.

Dog tog jeg billeder af den ødelagte lynlås, og sendte det til dem, og skrev at jeg var rigtig træt og ked af det.

Efter et par dage skriver en fra deres kundeservice dette:
Thank you for contacting us and for sending the pictures for our review. I sincerely apologize for the error in your order as well as for the inconvenience caused. I would be happy to refund you for the shoes due to the error and you’ll see that refund in your account in the next 1-3 business days. Unfortunately, even in a situation like this we cannot send a replacement pair and I do apologize for that as well. You can feel free to donate, gift or discard the shoes at your discretion. Thank you for shopping with Shoebuy.com!

Dvs. at jeg fik pengene tilbage fra skoene (dog ikke porto), uden at jeg behøvede at sende skoen tilbage!
Nu kan jeg så bruge de penge jeg brugte på skoene, på en skomager!
Super god service!
Eneste problem er at de kun har ét billede af skoen, dvs. ingen billeder bagfra..

Men jeg vil klart anbefale folk at handle her, havde en rigtig god oplevelse.

3 dage efter at jeg skrev denne anmeldelse, modtog jeg told på 224,20 kr. Pas på med hvad du køber udenfor et EU land.

Shoes are quality and always arrive before I expect them

Det har været dejligt at handle med dem. Det vil jeg til hver en tid gøre igen..

This site was amazing! They have an enormous selection of brands to choose from, and lots of shoes within each brand! I ordered my shoes on a Friday, they were here within 6 days with FREE shipping! The shoes were packed beautifully and in perfect condition-they fit GREAT! Not to mention, I got 30% OFF on my purchase! I will DEFINITELY order from this site again!