Sofas arrived on the date provided but delivery time kept changing on the day, so ended up staying in all day as they arrived at 6.30 pm instead of the 3pm quoted at first, the delivery men were lovel... Mehr ansehen
Unternehmen hat geantwortet
2 Gallagher Retail Park, Axletree Way, WS10 9QY Wednesbury, Staffordshire,, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Sofas arrived on the date provided but delivery time kept changing on the day, so ended up staying in all day as they arrived at 6.30 pm instead of the 3pm quoted at first, the delivery men were lovel... Mehr ansehen
Unternehmen hat geantwortet
On Arrival to the shop we was welcomed by a number off staff members who were very helpful and full of smiles. Lee approached us to see if we was ok at no point was any member off staff pushy or in... Mehr ansehen
The staff at the shop were very helpful the men who delivered the suite were very good The issue l had was the communication from the company Having received a text on 15th July to inform me that t... Mehr ansehen
Unternehmen hat geantwortet
We visited the Wednesbury store last Saturday (24th July) and received brilliant support and service from a lovely member of staff named Julie. She helped measure up a variety of sofas as we consider... Mehr ansehen
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

2 Gallagher Retail Park, Axletree Way, WS10 9QY, Wednesbury, Staffordshire,, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A lovely, polite man served me. I didn't feel pressured into buying, he was very professional.

Antwort von poltronesofà - Junction 9
Brendan was a pleasure to deal with not pushy at all and explained everything thoroughly!He is a Credit to SCS!
Arrived at given time, didn’t take long to put it all together, pleasant and efficient
We waited for our new suite and was not disappointed when recieved.
So far loving the experience especially with the electric recliner design fitted.
Thanks SCS - Poltronesofa.
It was great, the staff were brilliant, I just hope I get what I asked for. 😀
Excellent customer service by Julie. Attentive, knowledgeable and extremely helpful.
Furniture ordered, great value, just what we wanted, can’t wait for delivery.
I have never left a review anywhere before. Even if I had bad service but this company made me leave a review.they delivered damaged sofas on 5 occasions,scratched leather ,ripped ,scuffed ,misaligned sofas, numerous other issues ,the first delivery men damaged my decorated walls ,mud on carpets ,were rude ,bad service and mainly because the deliveries are carried out at speed ,no care taken, consecutively, lied to us were very rude to us hours on the phone waiting for someone to answer, no one calling you back ,trying to always arrange repairs to a new sofa is a big NO for me waiting 3months at a time for replacements ,PLEASE DO NOT make the same mistakes we made ,have since bought from a family owned business and very happy,we will never forget how awful our ordeal was ,please think carefully as this company are dreadful,if I could have given 0 star rating I would have

Antwort von poltronesofà - Junction 9
Raj was very good very pleased
Best service ever
Very good employees efficient and polite delivered at the time they said
Excellent service and quality furniture at a reasonable price. Found just what we wanted with the help of Julie. She was very kind and extremely helpful.
Jazz was amazing and recommended a sofa which suited our requirements. She had expert knowledge of the product and guided us through fabrics and colours. Thank you Jazz!
The staff were most helpful and knowledgeable and the store layout is simple, tidy and very clean. Lee helped us with sizes, styles, fabrics, delivery and protection insurance which led us to choose Poltronesofa as our preferred furniture store. We will certainly visit again for future projects.
Very knowledgeable explained how you can pick your colour scheme doing all of that but not making you feel rushed or looking over your shoulders.
Great experience. Very happy with the service and honest advice given by Slack (Suki) and Brendan when deciding on our sofas. Definitely recommend 10/10
Julie was very helpful and polite when helping choosing a new sofa. She was very knowledgeable and could answer all my questions. Julie made us feel like we was not pressured and gave us time to consider our optiins.
Delivery was good.
The 2 sofa’s are out of line due to the batch numbers not being matched to each other. I have sent enquiry to Customer Service with photo’s, but no response yet.

Antwort von poltronesofà - Junction 9
We were greeted at the door by the lovely welcoming Brendan, who asked us a few questions to establish what exactly we were looking for.
He gave us a guide of where to look checking back that we were okay and supplying us and our six year old Granddaughter with chilled water.
He was always available to answer any questions we had.
When we had made our decision he helped us select our fabric and we went to his desk to complete the order and his charming colleague supplied us with coffee and showed myself and our granddaughter to the toilet.
When we arrived home we realised that we could actually fit in a larger settee and as Brendan had explained that we has 48 hours to amend our orders we phoned the store and spoke to Jaz who was also lovely, she referred to Brendan and our order was quickly amended.
Staff crew ,Scott and Marvin were brilliant,they delivered in time stated,communicated throughout with email and text message an phoned to tell me they were on their way .They handled the sofas with care .They were really helpful and gave great advice and what to do best.They put the furniture together ,showed me how the single unit works if needed removing, brilliant,thanks so much .
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.