Sofas arrived on the date provided but delivery time kept changing on the day, so ended up staying in all day as they arrived at 6.30 pm instead of the 3pm quoted at first, the delivery men were lovel... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln2 Gallagher Retail Park, Axletree Way, WS10 9QY Wednesbury, Staffordshire,, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
On Arrival to the shop we was welcomed by a number off staff members who were very helpful and full of smiles. Lee approached us to see if we was ok at no point was any member off staff pushy or in... Mehr ansehen
The staff at the shop were very helpful the men who delivered the suite were very good The issue l had was the communication from the company Having received a text on 15th July to inform me that t... Mehr ansehen
Unternehmen hat geantwortet
We visited the Wednesbury store last Saturday (24th July) and received brilliant support and service from a lovely member of staff named Julie. She helped measure up a variety of sofas as we consider... Mehr ansehen
Unternehmensdetails
Über poltronesofà - Junction 9
Vom Unternehmen geschrieben
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Vom Unternehmen geschrieben
Kontaktinformationen
2 Gallagher Retail Park, Axletree Way, WS10 9QY, Wednesbury, Staffordshire,, Vereinigtes Königreich
- 0121 506 1760
4,6
Hervorragend
2124 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The men were courteous
The men were courteous, fitted sofa and took all packing away there was no mess
29. Mai 2026
The person who dealt with us was very…
The person who dealt with us was very helpful & professional
29. Mai 2026
Good range of sofas
Good range of sofas. Salesman Brenden was helpful and provided all information required.
23. Mai 2026
excellent communication informing me
excellent communication informing me what time to expect delivery...they worked very efficiently and were finished in no time..
27. Mai 2026
A great experience in buying what I…
A great experience in buying what I want.
No pushy sales people, just leave you to look around.
An excellent service when you buy also.
Top quality service
21. Mai 2026
Excellent service
Made to feel very welcome, given very good advise with no pressure.
Would definitely recommend
19. Mai 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Well as soon as we walked in the sales…
Well as soon as we walked in the sales assistant did not leave us alone to browse we nearly went elsewhere
23. Mai 2026
Antwort von poltronesofà - Junction 9
Good Morning,
I hope you are well.
Thank you for taking the time to leave us your review and for sharing your feedback.
I am very sorry to see that you have rated us as 2* on this occasion.
We do expect that the team are friendly, professional and helpful at all times so please accept my apologies if this did come across in a negative manner on your visit. I will ensure that your feedback is received by the team.
Thank you very much for your order with us and we will be in touch when this is ready for delivery.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Lee was superb
Lee was superb! He went above and beyond to be helpful and find out additional information for me, very knowledgeable about the range on offer along with the many fabrics. Couldn't fault the service at all.
19. Mai 2026
The lady that helped us in store let us…
The lady that helped us in store let us know about everything we need to know then whenever we needed ask a question she was there so helpful well spoken polite very helpful without being suffocating i cant remember her name unfortunately other wise i would name her very happy with the service
20. Mai 2026
superb customer care
superb customer care, let me say Lee is the best, he have explained us every detail, fabric and delivery.
Superb shop floor, superb employee's. 100% satisfaction.
19. Mai 2026
Great service as usual
Great service as usual, lee ( the salesman) gave us all the advice needed, very knowledgeable about the range and specifications etc.
19. Mai 2026
Great experience
We had a great experience from start to finish. The customer service was excellent — staff were friendly, professional, and took the time to clearly explain all the available options, fabrics, and delivery details. The whole transaction process was smooth and straightforward, with good communication throughout.
The quality of the sofa exceeded expectations, with strong craftsmanship and attention to detail. Most importantly, the comfort is outstanding — stylish, supportive, and perfect for everyday use. Overall, a reliable company offering both excellent service and high-quality furniture.
9. Mai 2026
Spot on with delivery time
Spot on with delivery time. Punctual and courteous and timely efficient. Excellent service.
17. Mai 2026
Friendly
Friendly, helpful sales staff
Fully explained about delivery and date
Delivery arrived promptly as shown on tracker and was done within 15 minutes.
Overall, excellent service from initial visit to delivery.
15. Mai 2026
the staff where so helpfull and the…
the staff where so helpfull and the furniture looks well made and was very comfortable to sit on
15. Mai 2026
We got just what we wanted and…
We got just what we wanted and delivered on time, looks good in our room ,delivery men were polite and helpful,only gripe is that it was made in china not italy which we was lead to believe
13. Mai 2026
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