From locating and purchasing my sofa, to the delivery the whole experience was superb. I could not fault the 2 delivery men - particularly helpful.

Friendly
helpful very informative
Not pushy
Very professional

Well worth the wait. Feels the same as the one we tried in the showroom.
Was delivered on time, even though a curtesy call was given to say they may be late.
Set the 2 settees up in no time, they were polite, and took all the packaging.

Excelent customer service by Brenden
With out his expertice we would not have puchased any thing

It was a very hard sell. I didn’t realise how much I was paying for the health visit (still not sure what this is) and warranty. I thought the fabric care kit was free. When someone says I will sort this for you and no money mentioned you expect this free

Further to our meeting today 4/7/2026 with suki the store manager we are very disappointed with the result we ordered 2 2 seaters recliners and sunny the sales man ordered us 2 3 seaters we went in the store today and was point blankly told there was nothing we could do as we didn't point out the mistake within 72 hours we pointed the mistake out as soon as it was delivered he wouldn't give us head offices number just said ring complaints who we rang Friday and Wendy called my husband a liar totally unprofessional customer service from your Wednesday store manager very condescending we are going to look at our legal standing and are going to speak to consumer rights

Perfect delivery. From the messages and emails up to the delivery day. Was given a time slot that was adhered to. Also delivery driver rang giving me a 5 minute eta. Delivered and Installed very quickly and took away excess packaging. Very pleased with the all round performance of the company. 😀😀

Good delivery very pleasant delivery men good quality sofa very happy with my purchase.

Fantastic service from beginning to end.
Helpful, knowledgeable staff in store, the gentleman who spoke with us was so friendly!
Delivery staff were great!

Brandon was excellent in Wednesbury showroom. Answered all our question for our sofa purchase and steered us to the best price deal and a sofa that met all our needs

Great service and on time,thank you. Sidney Brotherton.

I was kept updated through all the delivery process. Very professional delivery men. Couldn't fault anything.

Brilliant, the delivery men were on the button. Thank you

Looked around no one bothered you asked for advice and the sales person was very helpful

Very welcoming without being pushy , informative , Bal dealt with our order , nice man . Thankyou now awaiting our furniture , will look forward to giving a 5 star when it arrives .

Very helpful and welcoming.asking what sort after and best for wot want for living room. Staff was very polite and very helpful aswell

Very friendly & knowledgeable staff. Helped us with the right choice of furniture

Excellent communication prior to delivery. Furniture was delivered on time and seamlessly. Staff were extremely friendly and efficient. Sofa and chair is beautiful. Would 100% recommend.

Lee was excellent and vey helpful. Excellent service all round

Lovely service and very helpful