Very good customer service delivery; great telephone manner,friendly ad welcoming. Took control of the call and was very positive. They called me back as promised and despite the fact that my DD was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very helpful gentleman advisor.Saved me money on my white goods insurance and enabled me to get a well priced service plan for my boiler but no pressure sale advice. Call was answered pretty quickly... Mehr ansehen
I liked that it was relatively easy to update my details when I moved home. I'm not so happy that my monthly bill is nearly double my usage meaning I have a large credit building. I quite like the en... Mehr ansehen
I had a complicated query. I felt listened to and understood. The assistant I spoke with went to a lot of trouble to investigate the problem until we had some understanding of where and how things h... Mehr ansehen
Unternehmensdetails
Über ScottishPower
Vom Unternehmen geschrieben
ScottishPower is one of Great Britain's leading integrated energy companies, supplying gas and electricity to millions of homes and businesses across England, Scotland and Wales.
We're helping customers manage their energy, control costs and prepare for a lower-carbon future. Alongside our range of energy tariffs, we offer products and services including air source heat pumps, solar panels and batteries, EV charging, and smart meters.
Customers can access online tools and support to help them understand their energy use, manage their account and make informed decisions about their household energy. This includes services such as Direct Debit Manager and My Energy Tracker, which helps eligible customers keep track of energy costs and payments.
We also offer innovative products such as Power Saver, giving eligible customers the opportunity to choose up to 8 hours of half-price electricity at selected times every week. Customers can visit our website to learn more about Power Saver, our energy tariffs and other ways we can support them.
Our website provides information and support on topics including the energy price cap, switching energy supplier, meter readings, billing and energy efficiency, helping customers find answers when they need them.
Opening Hours
- Online account and support services available 24/7.
- Additional customer service opening times are available on our website: www.scottishpower.co.uk
ScottishPower
Vom Unternehmen geschrieben
Kontaktinformationen
320 St Vincent St, G2 5AD, Glasgow, Vereinigtes Königreich
- www.scottishpower.co.uk
4,4
Hervorragend
215.998 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Bereavement line is very compassionate…
Bereavement line is very compassionate and helped me to change over account details with ease
30. Oktober 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
I’ve been with Scottish power for a…
I’ve been with Scottish power for a number of years I I like the fact they use green energy and donate to cancer research and they also try to keep my bills down
30. Oktober 2026
Antwort von ScottishPower
Hi Mrs Courtney,
We are so pleased to hear about your long-standing loyalty to us. It is wonderful to know that you appreciate our commitment to green energy and supporting cancer research, as well as our efforts to help keep your energy costs down.
Kind regards,
Cory
Such a smooth transition and the…
Such a smooth transition and the customer service seems way better. So glad I switched.
30. Oktober 2026
All went smoothly .
All went smoothly just always find not sure if I picked the best tariff why can’t Scottish power pick the best and cheapest tariff.
30. Oktober 2026
It was explained to me very well what…
It was explained to me very well what my options were and getting the right tariff was an easy choice
30. Oktober 2026
I have Dementia and it is necessary for me to receive assistance.
I have Dementia and it is necessary for me to have help and guidance when dealing with financial issues. The help I received from your employee was excellent.
30. Oktober 2026
Sometimes if I call I have to wait a…
Sometimes if I call I have to wait a long time before call is answered
30. Oktober 2026
The advisor was helpful
30. Oktober 2026
Antwort von ScottishPower
Good afternoon,
Thanks for taking the time to leave us a review. We're pleased to hear that you're satisfied and we appreciate your feedback.
Kind regards,
Cory
Satisfied customer
I use the app to access my account which is very user-friendly.
There is always good communication, they always let me know if I need to do anything and always offer the best rates so bills are never too high.
I have been with Scottish Power for years and have always been a satisfied customer.
30. Oktober 2026
It was very easy to change provider,the…
It was very easy to change provider,the staff were very helpful.
30. Oktober 2026
You keep me informed and up to date…
You keep me informed and up to date with my account and the power saving you offer are most welcome in the current cost of living crisis
All.in all I am very satisfied at the moment.Thank you.
30. Oktober 2026
Have had no issues managing my account…
Have had no issues managing my account on line.
30. Oktober 2026
Antwort von ScottishPower
Hi John,
Thanks for taking the time to leave us a review. We're pleased to hear that you're satisfied and we appreciate your feedback.
Kind regards,
Cory
Better when read own meters
I read my own meters but they remind me when due . Bill was emailed promptly
30. Oktober 2026
The customer service operative was very…
The customer service operative was very good and knew what she was talking about.
30. Oktober 2026
New home
I liked that it was relatively easy to update my details when I moved home. I'm not so happy that my monthly bill is nearly double my usage meaning I have a large credit building. I quite like the energy saver facility, but would appreciate the ability to alter the slots as required. As routines and plans change.
30. Oktober 2026
Everything ok with you nothing to…
Everything ok with you nothing to complain and always helpful
30. Oktober 2026
So funktioniert Trustpilot
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