Russell's British Store Bewertungen 

Thank you very much Russel's team, very happy with your service. Happy New year to you all

Excellent. Arrived quickly

prompt service well packed quick delivery

Great delivery to portugal. Will keep using Russells British Store, they are excellent.

Super good service. Recieved my order the 2 business days. Will buy again for sure!

Love the products and ordering is easy and delivery quick

Couldn't be happier with my purchase! Everything arrived perfectly.

Good selection and they package goods well.
Buena selección y empaquetan bien los productos.

Comunicación buena (había que sustituir un producto) y entrega rápida dentro de 48 horas.

La información de envío indicaba que se enviaría al día siguiente por 13,99 €, así que pedí el producto el 29 de diciembre, con la expectativa de que se enviara el 30 de diciembre. Se lo prometí a mis hijos, pero lamentablemente, la entrega la gestionó una empresa externa, GLS, y el pedido no llegó hasta hoy, 5 de enero de 2026. ¡Eso son ocho días! Esto es claramente engañoso para el cliente.

La empresa intermediaria, GLS, también tenía la dirección, pero ofrecía otras opciones. Elegí la ubicación más cercana en el mapa... ¡y al recibir el pedido, resultó ser una tienda de celulares! ¿Es esto siquiera posible ??!!!??

brilliant goods, well wrapped and boxed and very fast delivery and brought up stairs to door

Great shop with a fabulous choice of goodies

Producto conforme a pedido. Bien embalado. Envío y seguimiento puntual. Producto de alta calidad, Gama muy amplia disponible y caducidad a largo plazo. Precio competitivo. Excelente

2 working days from ordering to delivery - excellent service.

Great product selection, fantastic service and convenient prices

Definitely my number 1 choice for getting UK products in Spain.

They have an excellent selection, and though I wish it was cheaper that's just the reality of importing from the UK! In any case, compared to other shops online, the prices are very competitive. The shipping costs are also very reasonable, and much more straightforward than I've often found to be the case.

Beyond that, on a couple of occasions I've had to get in touch with their customer service team (once because I messed up my order and another time because I had a query about the site), and on both occasions they were really pleasant, helpful and efficient. They really put in the effort to get things sorted, and they made me feel like they definitely value their customers.

Unreservedly, highly recommended.

Perfect service . Problem with delivery but sorted out quickly

My first order was great.however not such a good experience with my second order.
The 2 nd order hasn’t arrived as yet.
I ordered again from them because of my previous experience.
However the cost of delivery was extortionate, £60.
Ridiculous!!
I will not be using them again
John

Very good delivery was quick

Brilliant service, the packing is phenomenal. Always shop here for items that I can’t find locally. Used their service about 5 times previously, this time delivery was slow, not the fault of Russells, but a local delivery dealer.