No hair extensions, told delay but not told when coming. Emailed three times, no response! Awful customer service, wish I had never bought from them. Will be pursuing my money back through my cre... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent hair. Ordered from them on numerous occasions and they’re always super soft and long lasting. No complaints and has always been my go too. ! 🩷🩷
I really love my halo extensions and the double drawn hair available. The quality and color are perfect and I’m so happy to have found a gentle hair extension for my needs. The shipping was fast and w... Mehr ansehen
I had to wait a few extra days for my hair extensions to arrive due to a run out on the specific ones I wanted. However, once they arrived I instantly was sooo happy! Absolutely worth the wait! They w... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Pure Hair specialises in premium 100% Remy double drawn human hair extensions, designed to deliver beautiful, natural-looking length and volume. Our collection includes luxury Clip-In, Seamless, Halo, Tape, Weft, Keratin Bond and Micro Bead hair extensions in a wide range of lengths and shades. Our premium extensions are crafted using high-quality double drawn Remy human hair for soft, silky and beautifully blended results. With thousands of customers around the world, we’re passionate about making beautiful hair easy — from helping you find your perfect colour match to delivering quality extensions straight to your door. We offer fast, tracked shipping worldwide. **Beautiful Hair, Made Easy.**
Kontaktinformationen
Australien
- www.purehairextensions.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 15 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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I love pure hair and their halos
I love pure hair
I have tried all companies and these are the best! And the customer service is on point
Their halos and clip ins are so good and the perfect colour match! I wouldn’t go anywhere else!

Antwort von Pure Hair Extensions
It is NOT human hair
It is NOT human hair - quality is below the standard of human hair !!
Buyers - If you look at the last few reviews you will see that this company is NOT selling human hair. So many people are leaving similar reviews. I cannot even use the hair due to the poor quality !!! And they will not accept the return as I already opened it but it’s unused.

Antwort von Pure Hair Extensions
Happy with the hair and the price!

Antwort von Pure Hair Extensions
Loving my one piece volumiser!
I bought a one piece volumiser and I’m very happy! They colour matched me perfectly via the website. The texture and thickness of the volumiser is perfect for adding just a bit more “weight” to my naturally fine hair, without looking fake. I love it!

Antwort von Pure Hair Extensions
Ordered 11/12/2024
Ordered 11/12/2024. Have not received,attempted to use the email address they require customers to use for customer service and it's returned saying their email doesn't exist.

Antwort von Pure Hair Extensions
Great quality extensions
Great quality extensions. Love the colour matching service too!

Antwort von Pure Hair Extensions
Poor quality hair
The extensions are poor quality - shedding and tangling from the moment they are installed into hair. After reporting it to customer service they deflect the blame and try to say it’s my fault for using muk deep ultra soft products -to wash the extensions 3 days after being installed; which is simply not true this is a common product to use on extensions. Anyway; the issue started immediately after installation but they refuse to take any accountability. Shedding, frizzy, tangled.. just awful. Avoid at all costs!

Antwort von Pure Hair Extensions
Great customer service
Great customer service, quick response when being assistance with colour match.
Hair arrived nearly packaged and looks amazing.

Antwort von Pure Hair Extensions
TERRIBLE. Avoid at all costs!
Awful customer services. They tried to accuse me of heat styling a product when I had simply combed a defective product on arrival to try and fix it. They try to deflect and be of little help when you report issues to them and then accuse you of things. Avoid at all costs including the fact the at the price and quality of product is terrible.

Antwort von Pure Hair Extensions
Great hair extensions and fast shipping.
Great hair extensions and fast shipping.

Antwort von Pure Hair Extensions
The clip in one piece
The clip in one piece is very good hair quality and easy to use giving the thickness and volumizer. Perfect color match and very helpful staff. I would recommended👍🏻

Antwort von Pure Hair Extensions
Amazing will buy again very happy…
Amazing will buy again very happy better then cheap hair I usually buy

Antwort von Pure Hair Extensions
Love the fact that I can order and…
Love the fact that I can order and receive it the next day. Good quality products too

Antwort von Pure Hair Extensions
Clip On Extentions - Melbourne Customer
I have tried hair extentions from couple of different places just to get disappointed. I was scared to spend money yet again, but I am so happy with my decision. I bought Mocha Brown clip on and they go very well with my natural hair even though my natural hair colour is natural black in colour. The clipping is very easy. The quality of hair is fabulous. Additonally, the videos on this business's website are very helpful in learning on how to wear these extentions. I wore them to a party and got so many compliments. And trust me not just writing this for the sake of giving this business a good review - Pure Hair Extentions definitely deserve a great review.

Antwort von Pure Hair Extensions
Ordering and delivery was quick and…
Ordering and delivery was quick and easy. The colour was a great match and hair piece is good quality.

Antwort von Pure Hair Extensions
Halo hair extensions don't blend
Halo hair extensions don't blend with my own hair. The piece is way too heavy. Uncomfortable and complicated wire. I'm a hair stylist and I tried to cut them and it was impossible to make it work. Sadly, a waste of money. They ended up in the bin.

Antwort von Pure Hair Extensions
I've been wearing extensions for over…
I've been wearing extensions for over 12 years, Pure hair is my favorite brand I've tried in years. the hair lasts me at least 9 months and are great quality for a great price.
cherry on top is fast international shipping and amazing customer service :)

Antwort von Pure Hair Extensions
Glue tabs dissolved first wash
I had my extensions in for 2 weeks, I washed them and they started sliding straight out. The glue had completely dissolved on the tapes. I did email about this and I feel they looked for every excuse possible. First it was because I didn’t wash my hair immediately before application and then it was because I use wella hair products. I have used tapes from other companies and never had this issue. I am only giving two stars because the hair is average quality. I feel the way has been handled is really disappointing.

Antwort von Pure Hair Extensions
Excellent Service and the hair is so…
Excellent Service and the hair is so soft and Fantastic

Antwort von Pure Hair Extensions
Have been purchasing tape and weave…
Have been purchasing tape and weave extensions for my clients from Pure Hair for years and can honestly say the quality has always been excellent and lasted. Never had any issues and will always be my go to for remy human hair extensions. Thank you!!

Antwort von Pure Hair Extensions
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