Pure Hair Extensions Bewertungen 

451
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

No hair extensions, told delay but not told when coming. Emailed three times, no response! Awful customer service, wish I had never bought from them. Will be pursuing my money back through my cre... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent hair. Ordered from them on numerous occasions and they’re always super soft and long lasting. No complaints and has always been my go too. ! 🩷🩷

Bewertet mit 5 von 5 Sternen

I really love my halo extensions and the double drawn hair available. The quality and color are perfect and I’m so happy to have found a gentle hair extension for my needs. The shipping was fast and w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had to wait a few extra days for my hair extensions to arrive due to a run out on the specific ones I wanted. However, once they arrived I instantly was sooo happy! Absolutely worth the wait! They w... Mehr ansehen

Unternehmensdetails

  1. Beauty & Wohlbefinden

Vom Unternehmen geschrieben

Pure Hair specialises in premium 100% Remy double drawn human hair extensions, designed to deliver beautiful, natural-looking length and volume. Our collection includes luxury Clip-In, Seamless, Halo, Tape, Weft, Keratin Bond and Micro Bead hair extensions in a wide range of lengths and shades. Our premium extensions are crafted using high-quality double drawn Remy human hair for soft, silky and beautifully blended results. With thousands of customers around the world, we’re passionate about making beautiful hair easy — from helping you find your perfect colour match to delivering quality extensions straight to your door. We offer fast, tracked shipping worldwide. **Beautiful Hair, Made Easy.**


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

451 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4,1

Alle Bewertungen

(451)

96 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I love pure hair and their halos

I love pure hair
I have tried all companies and these are the best! And the customer service is on point
Their halos and clip ins are so good and the perfect colour match! I wouldn’t go anywhere else!

10. Dezember 2024
Bewertung ohne vorherige Einladung
Pure Hair Extensions-Logo

Antwort von Pure Hair Extensions

Hi Simone,

Thank you for your lovely review and for being a regular customer.

Kind regards,
Pure Hair

Bewertet mit 1 von 5 Sternen

It is NOT human hair

It is NOT human hair - quality is below the standard of human hair !!
Buyers - If you look at the last few reviews you will see that this company is NOT selling human hair. So many people are leaving similar reviews. I cannot even use the hair due to the poor quality !!! And they will not accept the return as I already opened it but it’s unused.

20. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Hair Extensions

Hi Ivor,

All of our extensions are 100% remy human hair. Unfortunately, once opened we cannot refund or exchange the extensions. If the extensions weren't what you were expecting upon receiving them as long as they are unopened and in their original condition refunds/exchanges are accepted.

Kind regards,
Pure Hair

Bewertet mit 5 von 5 Sternen

Loving my one piece volumiser!

I bought a one piece volumiser and I’m very happy! They colour matched me perfectly via the website. The texture and thickness of the volumiser is perfect for adding just a bit more “weight” to my naturally fine hair, without looking fake. I love it!

30. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Hair Extensions

Hi Nicole,

Thank you for your lovely review.

Kind regards,
Pure Hair.

Bewertet mit 1 von 5 Sternen

Ordered 11/12/2024

Ordered 11/12/2024. Have not received,attempted to use the email address they require customers to use for customer service and it's returned saying their email doesn't exist.

24. November 2024
Bewertung ohne vorherige Einladung
Pure Hair Extensions-Logo

Antwort von Pure Hair Extensions

Hi,

What is your order number please? We were having some issues with our email address for the US but it is working now. Please email us at enquiries@purehair.com or enquiries@purehairextensions.com.au

Kind regards,
Pure Hair.

Bewertet mit 5 von 5 Sternen

Great quality extensions

Great quality extensions. Love the colour matching service too!

14. November 2024
Bewertung ohne vorherige Einladung
Pure Hair Extensions-Logo

Antwort von Pure Hair Extensions

Hi Lydia,

Thank you for your lovely review.

Kind regards,
Pure Hair

Bewertet mit 1 von 5 Sternen

Poor quality hair

The extensions are poor quality - shedding and tangling from the moment they are installed into hair. After reporting it to customer service they deflect the blame and try to say it’s my fault for using muk deep ultra soft products -to wash the extensions 3 days after being installed; which is simply not true this is a common product to use on extensions. Anyway; the issue started immediately after installation but they refuse to take any accountability. Shedding, frizzy, tangled.. just awful. Avoid at all costs!

20. November 2024
Bewertung ohne vorherige Einladung
Pure Hair Extensions-Logo

Antwort von Pure Hair Extensions

Hi Emilia,

As mentioned in our emails you didn't follow the correct care prior to the application or after. Unfortunately, this can cause the shedding you have experienced. As also mentioned if you were unhappy with them prior to the application we do offer refund/returns.

Kind regards,
Kate

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, quick response when being assistance with colour match.
Hair arrived nearly packaged and looks amazing.

4. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Hair Extensions

Hi Codee,

We are glad to hear you love your extensions. Thank you for your review.

Kind regards,
Kate

Bewertet mit 1 von 5 Sternen

TERRIBLE. Avoid at all costs!

Awful customer services. They tried to accuse me of heat styling a product when I had simply combed a defective product on arrival to try and fix it. They try to deflect and be of little help when you report issues to them and then accuse you of things. Avoid at all costs including the fact the at the price and quality of product is terrible.

6. November 2024
Bewertung ohne vorherige Einladung
Pure Hair Extensions-Logo

Antwort von Pure Hair Extensions

Hi Imy,

As mentioned in our emails our fringes don't come frizzy, they come straight and they are all checked before being sent out.

Kind regards,
Kate

Bewertet mit 5 von 5 Sternen

The clip in one piece

The clip in one piece is very good hair quality and easy to use giving the thickness and volumizer. Perfect color match and very helpful staff. I would recommended👍🏻

11. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Hair Extensions

Hi JJ,

Thank you for your lovely review. We are glad to hear you are happy with your order.

Kind regards,
Kate

Bewertet mit 5 von 5 Sternen

Clip On Extentions - Melbourne Customer

I have tried hair extentions from couple of different places just to get disappointed. I was scared to spend money yet again, but I am so happy with my decision. I bought Mocha Brown clip on and they go very well with my natural hair even though my natural hair colour is natural black in colour. The clipping is very easy. The quality of hair is fabulous. Additonally, the videos on this business's website are very helpful in learning on how to wear these extentions. I wore them to a party and got so many compliments. And trust me not just writing this for the sake of giving this business a good review - Pure Hair Extentions definitely deserve a great review.

23. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Pure Hair Extensions

Hi Pooja,

We are so happy to hear you love your extensions and you got so many compliments. Thank you for your lovely review.

Kind regards,
Kate

Bewertet mit 1 von 5 Sternen

Halo hair extensions don't blend

Halo hair extensions don't blend with my own hair. The piece is way too heavy. Uncomfortable and complicated wire. I'm a hair stylist and I tried to cut them and it was impossible to make it work. Sadly, a waste of money. They ended up in the bin.

13. September 2024
Bewertung ohne vorherige Einladung
Pure Hair Extensions-Logo

Antwort von Pure Hair Extensions

Hi Lara,

That's a shame, we are sorry to hear. Unfortunately, halos aren't made for all hair types as they only sit in one spot on the head causing it to feel heavy if your natural hair isn't thick. We do offer customers to send photos of their hair so we can recommend the best product for your hair type.

Kind regards,
Kate

Bewertet mit 5 von 5 Sternen

I've been wearing extensions for over…

I've been wearing extensions for over 12 years, Pure hair is my favorite brand I've tried in years. the hair lasts me at least 9 months and are great quality for a great price.

cherry on top is fast international shipping and amazing customer service :)

17. September 2024
Bewertung ohne vorherige Einladung
Pure Hair Extensions-Logo

Antwort von Pure Hair Extensions

Hi Lauren,

Thank you for your review.

Kind regards,
Kate

Bewertet mit 2 von 5 Sternen

Glue tabs dissolved first wash

I had my extensions in for 2 weeks, I washed them and they started sliding straight out. The glue had completely dissolved on the tapes. I did email about this and I feel they looked for every excuse possible. First it was because I didn’t wash my hair immediately before application and then it was because I use wella hair products. I have used tapes from other companies and never had this issue. I am only giving two stars because the hair is average quality. I feel the way has been handled is really disappointing.

13. September 2024
Bewertung ohne vorherige Einladung
Pure Hair Extensions-Logo

Antwort von Pure Hair Extensions

Hi Ella,

As mentioned in our emails if you don't follow our important information card that's highlighted and sent with your order then this can affect the wear of the extensions. Tape slippage is caused by not prepping the hair with an extension prep shampoo before the installation. Also, any harsh ingredients highlighted on the card can cause the glue to break down/dissolve.

Kind regards,
Kate

Bewertet mit 5 von 5 Sternen

Have been purchasing tape and weave…

Have been purchasing tape and weave extensions for my clients from Pure Hair for years and can honestly say the quality has always been excellent and lasted. Never had any issues and will always be my go to for remy human hair extensions. Thank you!!

20. Juli 2024
Bewertung ohne vorherige Einladung
Pure Hair Extensions-Logo

Antwort von Pure Hair Extensions

Hi Vanessa,

Thank you for your review. We are glad to hear you are happy with all of your orders and different methods of extensions.

Kind regards,
Kate

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