No hair extensions, told delay but not told when coming. Emailed three times, no response! Awful customer service, wish I had never bought from them. Will be pursuing my money back through my cre... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent hair. Ordered from them on numerous occasions and they’re always super soft and long lasting. No complaints and has always been my go too. ! 🩷🩷
I really love my halo extensions and the double drawn hair available. The quality and color are perfect and I’m so happy to have found a gentle hair extension for my needs. The shipping was fast and w... Mehr ansehen
I had to wait a few extra days for my hair extensions to arrive due to a run out on the specific ones I wanted. However, once they arrived I instantly was sooo happy! Absolutely worth the wait! They w... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Pure Hair specialises in premium 100% Remy double drawn human hair extensions, designed to deliver beautiful, natural-looking length and volume. Our collection includes luxury Clip-In, Seamless, Halo, Tape, Weft, Keratin Bond and Micro Bead hair extensions in a wide range of lengths and shades. Our premium extensions are crafted using high-quality double drawn Remy human hair for soft, silky and beautifully blended results. With thousands of customers around the world, we’re passionate about making beautiful hair easy — from helping you find your perfect colour match to delivering quality extensions straight to your door. We offer fast, tracked shipping worldwide. **Beautiful Hair, Made Easy.**
Kontaktinformationen
Australien
- www.purehairextensions.com.au
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Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 13 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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I have had no complaints with these…
I have had no complaints with these microloop extensions, they last me up to 4 months and I hardly loose any, whereas before with a different company I would loose nearly half of them in 2 months. Highly recommend pure hair extensions, top quality and worth every penny, thank you pure hair
Amazing!
Paid for next day delivery, came as expected. Used these for my wedding day and they were perfect! Held up amazingly and so easy to style!
Quality hair extensions
Quality hair extensions. Great customer service. Worth getting the colour sampler to match your colour exactly.
The order came quicker than expected
The order came quicker than expected. Packed carefully. The clip in one piece volumiser in the colour mocha, matches my hair perfectly.
Everyone says how good I look
My friends couldn't believe how affordable they are.
0 stars
0 stars. I ordered extensions 1 week before a wedding I was going to and payed for 1 day delivery, and got my order “flagged for fraud” by the pure hair extensions team 2 days before the wedding after reaching out and asking where my order was. Asking me for ID and further details to
Send me order. Extremely dissatisfied and disappointed in this service. Ended up cancelling my order as they ‘required’ proof of address. Have yet to receive my refund.

Antwort von Pure Hair Extensions
Absolutely love my pure hair…
Absolutely love my pure hair extensions! I really appreciate how they offer free exchanges so it’s so much easier to find that perfect match ❤️
Ist time buying hair extension
I've never bought hair extensions before and was a little nervous about it. This whole experience was so easy from start to finish. I bought a great pony tail which my hairdresser attached with no issues. The colour was perfect and it looked amazing. Cant wait to buy more....
Good customer service!
Hair is good quality and is human hair, the clip in fringe is very long on the head and just doesn't look good on me however but thats a me issue :(
And they do not except returns for the clip in fringes, which I cannot find anywhere on their website, but was said on the info card included in my purchase. Would've been nice to know before I purchased.
UPDATE: (29/04/26) The owner has reached out and let me know that they DO accept returns on fringes, and the info card in the purchase was incorrect and they'll be correcting that. Thank you so much to the owner for reaching out to let me know!
Halo
I ordered a halo piece and it is easy to fit and looks amazing on. I would recommend this item. Fast and smooth transaction with PURE
Quick delivery, looks like real hair
Quick delivery, extensions appear real! Have saved me from looking bold after pregnancies!
Products are amazing
Products are amazing, quick shipment. Would recommend
Becareful with this company
Becareful with this company. Maybe not all their weaves are put together the same but I received mine and the quality was awful. Threads all showing at the top. I sent the photo of the mess of threading (along with colour being way off, which wasnt their fault) but all together it was a mess and all their shotty stitch work was so lose as well. They were less than helpful in any sort of return or exchange.
Great, but dye job could use some work
I got the halo extensions and clip ins. Great quality. Great price. Only downside is the blending is awful. There’s a blunt line between colors. I had to re-dye them before I could wear them.
Horrible quality, becomes matted within 2 weeks
I was asked to give a review first few days after I bought these extensions and they looked perfect initially and I gave a 5 star review. However,it has been 2 weeks now and they look horrible. The keratin quality is terrible and the hair looks stringy, ratty and choppy. They get tangled really easily and super dry. They are frizzy and very matted, it is so hard to brush out. I have made an appointment to have the extensions removed tomorrow.I followed all the care instructions that came with the package. Do not buy.
Love my clip in ponytail in mocha…
Love my clip in ponytail in mocha brown. Looks so real and beautiful
I only buy Pure hair Extentions for my…
I only buy Pure hair Extentions for my hair . Always top quality , great prices and fast shipping .
The leave in conditioner is the best on the market by far .
Highly recommended Pure Extentions
These are the absolute worst brand of…
These are the absolute worst brand of extensions I have ever seen in my life. I ordered platinum blonde, as zala went out of business. these are NEON yellow and too dark for me to tone. I want to cry. I am so angry. They took an entire month to get here, cost was crazy and they could not be any worse. Now, to send them back I’ll have to wait another month to get my money back and however long it takes to find a new brand. these are awful. Don’t buy from the company. They are about three shades darker than platinum. They are bright neon yellow/ orange.
Absolutely in love with my extensions
Absolutely in love with my extensions, feel amazing in and will definitely be returning when I need to. Thank you for the amazing quality 🥰
Great product
Fast delivery, great quality hair. Easy to work with will definitely order again
Loved my extensions
Loved my extensions. I bought bangs and 16^ clip ons, absolutely love love them.
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