Profile Pensions Bewertungen 

2.723
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Profile Pensions have been amazing from start to finish. Any questions have been answered quickly. They have guided me the whole way through. Would highly recommend them for finding some of your old p... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Fees are too high and its a constant drain on my pension pot. Currently trying to transfer to another provider but profile pensions are not responding to messages when i am requesting account i... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Profile pensions who ever I speak to and when they are always polite friendly and professional They helped me set up online accounts whilst on the phone as I’m nog computer literate lol I couldn’t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Good website to be able to review investment. Good communication when recommending strategy change. Able to send questions and queries and get a response. Able to speak to a real person with enquiries... Mehr ansehen

Unternehmensdetails

  1. Pensionsfonds
  2. Altersvorsorgeanbieter

Vom Unternehmen geschrieben

A better pension for a brighter financial future. Combine your old pensions into a personalised plan and we'll make sure your money works as hard as you do.

Our Company

Vom Unternehmen geschrieben

Our Mission
We are on a mission to make Britain better off by giving everyone the right pension plan based on their individual circumstances.
Make the most of your pension
Saving for the future has become too complicated, with many people lacking confidence when making financial decisions. Millions of people are not making the most of their pensions or have lost track of them altogether. Many are unknowingly leaving their old pensions in poor underperforming funds with high fees, and those who decide to self-manage often make expensive mistakes.
What makes Profile Pensions different?
We use our impartiality and expert knowledge to give you the right pension plan, choosing the best funds from leading money managers from the whole of the market. Our fees are low, all-inclusive and transparent. Our service is online for your convenience, but if you need help, or things explained to you in an easy to understand way, you can ask your dedicated pension adviser at any time.

Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

2723 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(2.723)

80 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Profile Pensions have been amazing from…

Profile Pensions have been amazing from start to finish. Any questions have been answered quickly. They have guided me the whole way through. Would highly recommend them for finding some of your old pensions. Great service all round

17. August 2026
Bewertet mit 5 von 5 Sternen

Transferred pension successfully

Transferred pension successfully

5. August 2026
Profile Pensions-Logo

Antwort von Profile Pensions

Hello Graeme, thank you for your valuable feedback.

We’re pleased that we were able to successfully complete the transfer of your pension and look forward to continuing to manage and support your pension going forward.

Many Thanks
Megan Marland
Senior client services

Bewertet mit 5 von 5 Sternen

Friendly advice

Friendly advice, it's been excellent service

7. August 2026
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Antwort von Profile Pensions

Hello Les, thank you for sharing your valuable feedback.

We are so happy to hear about your positive experience. I am happy that your adviser, Paul, was able to assist you on your most recent call. I will share your kind comments with Paul.

We look forward to speaking to you again in the future.

Many Thanks
Megan Marland
Senior customer service

Bewertet mit 2 von 5 Sternen

Lack of communication while the…

Lack of communication while the transfers are being processed

4. August 2026
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Antwort von Profile Pensions

Hello Andrew, thank you for taking the time to share your valuable feedback.

I’ve checked your account for any updates and can see that we have sent five messages to your online account. It looks like these may not have been opened yet, so I just wanted to make you aware in case you haven’t had a chance to see them.

When you have a spare moment, please log in to your online account, where you’ll be able to view the updates and information we’ve sent to you.

If you have any difficulties logging into your account or accessing the messages, please let us know and we’ll be more than happy to help.

Many thanks,
Megan Marland
Senior Customer Service

Bewertet mit 5 von 5 Sternen

I spoke to Ashleigh about withdrawal…

I spoke to Ashleigh about withdrawal from my fund and must say she was brilliant, so thorough with every single detail , so knowledgeable was very pleasant, really enjoyed having the discussion with Ashleigh and will definitely recommend profile pensions to anyone , thank you Ashleigh look forward to our next conversation

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Profile Pensions

Hello Richard, thank you for sharing your valuable feedback.

We are so happy to hear about your positive experience and that the information provided was clear and helpful. I will share your kind comments with Ashleigh.

We look forward to speaking to you again in the future.

Many Thanks
Megan Marland
Senior customer service

Bewertet mit 5 von 5 Sternen

Water Unnisa was very professional and…

Water Unnisa was very professional and clear with the information she shared with me. I hope to interact with her next year when I am ready.

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Profile Pensions

Hello Arthur, thank you for sharing your valuable feedback.

We are so happy to hear about your positive experience and that the information provided was clear and helpful. I will share your kind comments with Waqar.

We look forward to assisting you again in the future.

Many Thanks
Megan Marland
Senior customer service

Bewertet mit 4 von 5 Sternen

Very polite staff and easy to follow…

Very polite staff and easy to follow web site . Just very slow for transfers but probably not there fault to be fair

24. Juli 2026
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Antwort von Profile Pensions

Hello Cathy, thank you for sharing your valuable feedback

We really appreciate your kind comments about our team and our website. It's great to hear that you found our staff polite and the website easy to use.

We understand that waiting for pension tracing results can be frustrating, and we appreciate your patience throughout the process. We're delighted that we were able to locate your pensions and successfully complete your transfers for you.

Thank you again for your understanding and for choosing us to help with your pension journey. If there's ever anything else we can assist you with, please don't hesitate to get in touch.

Many thanks
Megan Marland
Senior customer service

Bewertet mit 1 von 5 Sternen

Fees are too high and its a constant…

Fees are too high and its a constant drain on my pension pot.
Currently trying to transfer to another provider but profile pensions are not responding to messages when i am requesting account info to switch.
The app is ineffective as they ignore messages.
The ‘ask your financial advisor tab’ is not responded to either.
They eventually answered the phone and said i would be contacted with the information but havent.
Avoid.

28. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

pension search

used their pension finder tracking down SERPS which they did with conformation email from Gov. site and then proceeded to transfer pension to their services half way through they then state i never opted out of SERPS lies and bull crap they actually sent me conformation of the search stating pension provider etc now they are telling me on my dashboard i never did opt out they are dodgy would not trust as full of crap reporting to trading standards and get a representative to sort this is why they are so cheap as do you actually know how much pension they have found and from where or are they just pocketing it!!

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Profile Pensions

Good afternoon, David,

Thank you for taking the time to share your feedback and for bringing your concerns to our attention.

We're sorry to hear about the conflicting information you've received regarding your account, and we completely understand how frustrating this must have been. We are committed to being transparent and ensuring the information we provide is clear and accurate.

I did try to contact you by phone today, but unfortunately, I wasn't able to reach you. I have also sent you an email so we can arrange a convenient time to speak. I'd welcome the opportunity to discuss your concerns, explain the information we've identified so far, and provide some reassurance.

I look forward to speaking with you soon.

Many thanks,
Megan Marland
Senior Customer Service

Bewertet mit 5 von 5 Sternen

Very good service

7. Juli 2026
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Antwort von Profile Pensions

Hello Stephen, thank you for sharing your valuable feedback

We're so glad to hear you have found our service useful, and we have been able to help you

Many Thanks
Megan Marland
Senior Customer Service

Bewertet mit 5 von 5 Sternen

Fund Transfer

What i required was handled with all seriousness, and proceeded with due care & attention., and with Speed

9. Juli 2026
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Antwort von Profile Pensions

Hello Ian, thank you for sharing your valuable feedback

We're so glad to hear that we handled your needs with the care and attention you expected

Many Thanks
Megan Marland
Senior Customer Service

Bewertet mit 4 von 5 Sternen

Good response time and helpful

Good response time and helpful

15. Juni 2026
Profile Pensions-Logo

Antwort von Profile Pensions

Hello Jason, thank you for sharing your valuable feedback

We're happy to hear that we was able to help you and in a timely manner.

Many Thanks
Megan Marland
Senior Customer Service

Bewertet mit 4 von 5 Sternen

It took a while to transfer my pensions…

It took a while to transfer my pensions into one with profile pensions because my old policy holder took a long time with the transfer, profile pensions carried on with the transfer until it was complete, great service ⭐⭐⭐⭐⭐

17. Juni 2026
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Antwort von Profile Pensions

Hello Russell, thank you for taking the time to provide your valuable feedback

We are pleased that our team provided great service and was able to complete your pension transfer.

Many Thanks
Megan Marland
Senior Customer Service

Bewertet mit 5 von 5 Sternen

The company kept me informed which we…

The company kept me informed which we were looking for old pensions and once I found one that still had money in it, profile pensions helped me get it into my pain pension very quickly.

15. Juni 2026
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Antwort von Profile Pensions

Hello Sarah, thank you for sharing your valuable feedback

We're so glad we could help you consolidate your old pensions efficiently. Thank you for sharing your positive experience with us!

Many Thanks
Megan Marland
Senior Customer Service

Bewertet mit 5 von 5 Sternen

Very clear and explained very well no…

Very clear and explained very well no rushing took good time .

15. Juni 2026
Bewertung ohne vorherige Einladung
Profile Pensions-Logo

Antwort von Profile Pensions

Hello Gary, thank you for sharing your valuable feedback.

We're glad you appreciated our thorough explanations. We know pensions are not the easiest subject, so I am happy we were able to help you with this.

Many Thanks
Megan Marland
Senior Customer Service

Bewertet mit 5 von 5 Sternen

From start to finish everything went…

From start to finish everything went smoothly,the staff were very helpful and explained everything that was going to happen in great detail.The final steps came very quick.I was also informed by e-mail

5. Juni 2026
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Antwort von Profile Pensions

Hello Stephen, thank you for taking the time to share your valuable feedback.

We're happy to hear everything went smoothly, and we provided clear explanations.

Many Thanks
Megan Marland
Senior Customer Service

Bewertet mit 5 von 5 Sternen

Profile pensions who ever I speak to…

Profile pensions who ever I speak to and when they are always polite friendly and professional
They helped me set up online accounts whilst on the phone as I’m nog computer literate lol
I couldn’t thank them enough for all there help support sad advice.

4. Juni 2026
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Antwort von Profile Pensions

Hello, thank you for your valuable feedback

We're so happy to hear our team provided such helpful and professional support, especially with setting up your online account.

Many Thanks
Megan Marland
Senior client services

Bewertet mit 5 von 5 Sternen

Waqar Unnisa

Waqar Unnisa, made me feel welcome when she contacted me reference my pension, she was very easy to follow and very knowledgeable about what she was talking about and helped me make my decision easier. Thank you

2. Juni 2026
Bewertung ohne vorherige Einladung
Profile Pensions-Logo

Antwort von Profile Pensions

Hello, thank you for your valuable feedback

We are so pleased to hear about your positive experience and that we could assist you effectively with your pension decision.

We have passed your comments on to Waqar

Many Thanks
Megan Marland
Senior client services

Bewertet mit 5 von 5 Sternen

Fantastic advisor helped me from start…

Fantastic advisor helped me from start to finish didn’t complete everything thankyou

1. Juni 2026
Bewertung ohne vorherige Einladung
Profile Pensions-Logo

Antwort von Profile Pensions

Hello Paul, thank you for your valuable feedback and for taking the time to provide this

We're so glad our advisor was able to support you from start to finish.

We have passed your feedback to Waqar

Many Thanks
Megan Marland
Senior client services

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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