During a conversation with PCL staff member Tany, was so helpful, patient kind, thoughtful, compassionate, and with all that said ,still very professional. We both highly recommend asking for her,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I contacted Fletchers Group and later that day I had a phone call from Alicia. She was pleasant, joyful. Seriously not a single bad word to say about her. She explained everything incredibly well an... Mehr ansehen
Unternehmen hat geantwortet
Just spoken to Daniel, he was very professional, understanding and helpful. He made me feel supported, listened to and at ease during the call. Even though im unsure of which lawyer or if the case wou... Mehr ansehen
Unternehmen hat geantwortet
Patient Claim Line were brilliant from start to finish. They listened carefully, explained everything clearly, and kept me updated throughout. I felt supported and informed every step of the way. Thei... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
The first thing we do at Patient Claim Line is listen. Our team is fully trained to then ask the right questions to ensure all the relevant information available is obtained so that our legal team can very quickly advise you as to whether or not you have a case. The team can answer any questions you may have and we speak in plain English. Once the team has listened to what has happened, and taken all the details they need, these details are passed to our legal team to confirm whether or not you have a case. Our legal team are some of the very best Medical Lawyers and they are experienced in every type of medical claim. For more information visit patientclaimline.com
Medical Negligence Specialists
Vom Unternehmen geschrieben
Our Customer Guarantee
Our Promise to You
We will handle all calls and claims on a no-win, no-fee basis with no upfront fees.
We aim to answer all calls within 30 seconds.
We will never sell your details to other companies and we never cold call anyone.
We will always deal with your call in the strictest confidence.
We will deal with your call in a friendly and caring manner at all times.
We will let you know as quickly as possible whether our legal team believe you have a claim.
If we believe you do not have a claim, we will fully explain the reasons why to give you piece of mind.
Our legal team will be with you every step of the way throughout your claim.
Our legal team will tell you as soon as possible what they believe your claim to be worth.
Kontaktinformationen
Vereinigtes Königreich
- www.patientclaimline.com
4,6
Hervorragend
5302 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Patient Claim Line
Good afternoon,
Thank you for taking the time to leave us a review. We are pleased to hear that our staff was friendly and that they were empathetic to your situation.
Best wishes,
Hafsah
These people are a complete waste of time
These people are a complete waste of time.
The agent asked for details of my potential claim over the phone. He only took down sparse details even though I told him they need to see the full complaint that I had sent to the hospital. He said he had enough information to pass on to the solicitors.
After numerous phone calls I was told that the agents had sent the emails to the wrong department and they would send them again and the solicitor would contact me.
After my last call I was told the same thing, however 20 minutes later I received an email rejecting my claim.
I have been suffering with constant grief since my wife recently died and this awful service I received from Patient Claim Line just made things worse.
There was no compassion and it seems that unless they are certain they are going to win the case they don’t want to know and told me to try a different firm of solicitors.
Dennis G
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Patient Claim Line
Thank you for your feedback, and we are truly sorry to hear about your experience. We have requested further information via Trustpilot to help us locate your file. Please be assured that we would never want any of our clients to feel this way, and we can confirm this was not intentional. Your case is important to us, and we are committed to ensuring it is reviewed promptly.
Antwort von Patient Claim Line
Hi Angela
Thank you for taking the time to leave this 5 star review.
It's gratifying to read that our team dealt with your call in a warm and efficient manner. We try to combine a friendly face with a professional service.
Best wishes going forward.
Paul
In very good hands
I was apprehensive starting this process, as it's not something I'd done before, but I needn't have worried. Fletchers Solicitors were very professional & personable at the same time. Everything has been explained to me & I am very confident that I am in good hands. Thank you.
26. Januar 2026
Antwort von Patient Claim Line
Hi Elaine
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Paul
Easy to talk to
Easy to talk to, understanding my requirements made my experience very pleasant.
26. Januar 2026
Antwort von Patient Claim Line
Hi David
Thank you for taking the time to leave this review!
Great to hear you had such a positive experience.
All the best
Paul
I contacted patient claim line just for…
I contacted patient claim line just for an enquiry and was soon put straight through to a solicitors firm for help.
1. April 2025
Antwort von Patient Claim Line
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Excellent service
All staff put you at ease. Never done anything like this before.Reassuring and helpful. Easy to talk to.
23. Januar 2026
Antwort von Patient Claim Line
We’re truly grateful for your feedback. It means a lot to know that our team was able to provide the level of care and attention you needed during what can be a very difficult time. Your experience matters to us, and we’re glad we could help make the early stages of your claim a little easier. Wishing you all the best as things progress!
Swift decision making in taking my case…
Swift decision making in taking my case on and clear instructions on way forward.
23. Januar 2026
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
pure ease really
pure ease really, I had the pleasure of Kelly Hunt dealing with my case, Kelly was always keen to answer any of my questions and when we spoke on the phone very easy to talk to. Thank you
23. Januar 2026
Antwort von Patient Claim Line
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Fantastic 🫶
22. Januar 2026
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
Great service
Great service, made you feel comfortable and relaxed whilst going through the procedure.
15. Januar 2026
Antwort von Patient Claim Line
We’re truly grateful for your feedback. It means a lot to know that our team was able to provide the level of care and attention you needed during what can be a very difficult time. Your experience matters to us, and we’re glad we could help make the early stages of your claim a little easier. Wishing you all the best as things progress!
Very helpful throughout setting up easy…
Very helpful throughout setting up easy to follow steps and every step was explained in detail so i fully understood everything i was signing up to.
22. Januar 2026
Antwort von Patient Claim Line
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Excellent can not fault at all and put…
Excellent can not fault at all and put me through to the best solicitors I have ever dealt with very highly would recommend you to any of my friends
20. Januar 2026
Antwort von Patient Claim Line
We’re truly grateful for your feedback. It means a lot to know that our team was able to provide the level of care and attention you needed during what can be a very difficult time. Your experience matters to us, and we’re glad we could help make the early stages of your claim a little easier. Wishing you all the best as things progress!
Kind understanding people I would…
Kind understanding people I would recommend to anyone
21. Januar 2026
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
Prompt service and understanding that I…
Prompt service and understanding that I have no idea of how things like this go.
Patience with my difficulties with doing things online in my 70's.
20. Januar 2026
Antwort von Patient Claim Line
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Good honest legal advice/…
Good honest legal advice/ representation which is delivered & explained professionally without the unnecessary & often confusing jargon commonly associated within the legal arena.
Highly Recommended!
16. Januar 2026
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
Really easy to talķ to and found a…
Really easy to talķ to and found a solicitor to take my case with in minutes
19. Januar 2026
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
Fletchers are very professional and empathetic concluding with a desirable result
My contact with Fletchers has been brilliant, you couldn’t fault them. Always very professional and empathetic. I was kept up to date with case and the progress regularly.
16. Januar 2026
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
excellent from the minute I phoned them
From the minute I phoned they were very professional and caring I would rate the service outstanding.
15. Januar 2026
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
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