During a conversation with PCL staff member Tany, was so helpful, patient kind, thoughtful, compassionate, and with all that said ,still very professional. We both highly recommend asking for her,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I contacted Fletchers Group and later that day I had a phone call from Alicia. She was pleasant, joyful. Seriously not a single bad word to say about her. She explained everything incredibly well an... Mehr ansehen
Unternehmen hat geantwortet
Just spoken to Daniel, he was very professional, understanding and helpful. He made me feel supported, listened to and at ease during the call. Even though im unsure of which lawyer or if the case wou... Mehr ansehen
Unternehmen hat geantwortet
Patient Claim Line were brilliant from start to finish. They listened carefully, explained everything clearly, and kept me updated throughout. I felt supported and informed every step of the way. Thei... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
The first thing we do at Patient Claim Line is listen. Our team is fully trained to then ask the right questions to ensure all the relevant information available is obtained so that our legal team can very quickly advise you as to whether or not you have a case. The team can answer any questions you may have and we speak in plain English. Once the team has listened to what has happened, and taken all the details they need, these details are passed to our legal team to confirm whether or not you have a case. Our legal team are some of the very best Medical Lawyers and they are experienced in every type of medical claim. For more information visit patientclaimline.com
Medical Negligence Specialists
Vom Unternehmen geschrieben
Our Customer Guarantee
Our Promise to You
We will handle all calls and claims on a no-win, no-fee basis with no upfront fees.
We aim to answer all calls within 30 seconds.
We will never sell your details to other companies and we never cold call anyone.
We will always deal with your call in the strictest confidence.
We will deal with your call in a friendly and caring manner at all times.
We will let you know as quickly as possible whether our legal team believe you have a claim.
If we believe you do not have a claim, we will fully explain the reasons why to give you piece of mind.
Our legal team will be with you every step of the way throughout your claim.
Our legal team will tell you as soon as possible what they believe your claim to be worth.
Kontaktinformationen
Vereinigtes Königreich
- www.patientclaimline.com
4,6
Hervorragend
5302 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Initial contact been great
Initial contact been great, but now we wait, have been advised could be about 10 months so cant comment post the process of initial contact.
6. Januar 2026
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
Professional, Clear, and Truly Supportive.
Patient Claim Line were brilliant from start to finish. They listened carefully, explained everything clearly, and kept me updated throughout. I felt supported and informed every step of the way. Their team is professional, kind, and genuinely committed to helping people. Highly recommended!
15. Januar 2026
Antwort von Patient Claim Line
Thank you for taking the time to share your experience with us. It’s always encouraging to know that our team made you feel valued and supported from the beginning. We’re committed to being here for every step of the journey, and your kind words truly inspire us to continue providing the best service possible. All the best moving forward!
Very polite and listening talked me…
Very polite and listening talked me through every step of the process .was always willing to listen to any questions I had
7. Januar 2026
Antwort von Patient Claim Line
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Very friendly explained the way they…
Very friendly explained the way they operate and proceed with the claim, reassured me many times that it wouldnt cost me anything upfront only there fees. Great service so far
14. Januar 2026
Antwort von Patient Claim Line
Hi there
We’re truly grateful for your feedback. It means a lot to know that our team was able to provide the level of care and attention you needed during what can be a very difficult time. Your experience matters to us, and we’re glad we could help make the early stages of your claim a little easier. Wishing you all the best as things progress!
paul
I rang and within 10 minutes I had an…
I rang and within 10 minutes I had an outcome couldn’t be happier
6. Januar 2026
Antwort von Patient Claim Line
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Antwort von Patient Claim Line
Hi Lindsey
Thank you for leaving this review-it makes great reading!
So pleased that our team worked with you in an efficient and welcoming manner.
All the best going forward.
Paul
Made a huge mistake by choosing…
Made a huge mistake by choosing Fletchers solicitors (patient claim line), to represent me on a medical negligence claim. There were so many firms eager to take my case forward, but I believed in the wrong people and it ended up costing me the opportunity to take a huge claim forward. Their " experts" totally failed to take anything I said, along with the medical notes into account in deciding whether to take my claim forward or not. Their decision meant other solicitor firms wouldn't even look at the case, after Fletchers declined to take it on. I have a number of friends who are Doctors,who are aware of all the facts, and they are astounded by the decision. Please don't let this happen to you.
10. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Patient Claim Line
We are sorry to hear that you feel this way and appreciate how upsetting this experience may have been for you. We have requested further information from the solicitors we referred you to and they have confirmed they take care in gathering and reviewing medical evidence to ensure they assess every case to the best of their abilities. We can see that you have been sent a rejection letter outlining the reasons why they were unable to proceed with your claim. We understand that this outcome is disappointing, and we're sorry that they were unable to take your case forward. You are still entitled to seek a second opinion from another solicitor or obtain further guidance from the Law Society website should you wish to explore your options further. While we recognise that this decision has led to your dissatisfaction, the team have done all they can to keep you updated throughout the process and provide client care. We appreciate your feedback and will continue working to improve our services.
Easy, helpful experience
The process was quick, easy and very helpful. Got me the support I needed.
9. Januar 2026
Antwort von Patient Claim Line
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
So helpful and really explained…
So helpful and really explained everything in detail - I cannot thank you enough! Would 100% recommend to anyone who needs any medical negligence case sorting!
9. Januar 2026
Antwort von Patient Claim Line
Thank you for taking the time to share your experience with us. It’s always encouraging to know that our team made you feel valued and supported from the beginning. We’re committed to being here for every step of the journey, and your kind words truly inspire us to continue providing the best service possible. All the best moving forward!
I had a mis diagnosis
I had a mis diagnosis of cancer leading to part of my colon removed. Used claim line that only focused on the care and complications after the operation and closed the case without speaking to me. When I informed them I never had an issue with the care is was the mis diagnosis I got told he'd spoken to his boss and no it was closed and i should try another solicitor. Absolute waste of time
22. April 2025
Antwort von Patient Claim Line
We are sorry to hear that you feel this way and appreciate how upsetting this experience may have been for you. We have requested further information from the solicitors we referred you to and they have confirmed they take care in gathering and reviewing medical evidence to ensure they assess every case to the best of their abilities. We can see that you have been sent a rejection letter outlining the reasons why they were unable to proceed with your claim. We understand that this outcome is disappointing, and we're sorry that they were unable to take your case forward. You are still entitled to seek a second opinion from another solicitor or obtain further guidance from the Law Society website should you wish to explore your options further. While we recognise that this decision has led to your dissatisfaction, the team have done all they can to keep you updated throughout the process and provide client care. We appreciate your feedback and will continue working to improve our services.
Excellent service made me feel very…
Excellent service made me feel very comfortable discussing my situation and have put me in touch with a good Solicitors who are going to help me with my case
9. Januar 2026
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
Antwort von Patient Claim Line
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
Very patient and listened to me
Very patient and listened to me , did not feel pressured or rushed
8. Januar 2026
Antwort von Patient Claim Line
Hi JC
Thanks for this review!
We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference.
Wishing you all the best as things move forward!
Paul
Antwort von Patient Claim Line
Hi Beverley
Thank you for posting this five star review.
It's great to read that our team explained everything in a clear and honest way giving you all you needed to make an informed decision.
Best of luck going forward.
Paul
My entrance to fletcher solicitors was very efficient
The team was very efficient and rang me when I asked them to and they was very professional. I was very impressed with the service I received.
8. Januar 2026
Antwort von Patient Claim Line
Thank you so much for your lovely feedback. We’re really pleased to hear that you felt supported and understood by our team during the early stages. We always aim to make the process as smooth and reassuring as possible, and it’s wonderful to know we made a positive difference. Wishing you all the best as things move forward!
Very experienced friendly professionals
Very experienced friendly professionals
I was really worried and needed assurance that my claim would be given the merit it was due
It is so difficult to trust an unknown solicitor but they completely put my mind at ease.
They made me feel like a valued client and completely put my mind at ease
I would trust them 100%
They are there to help and offer support at each step of the way
8. Januar 2026
Antwort von Patient Claim Line
We really appreciate your thoughtful review. It’s fantastic to hear that our team’s knowledge and professionalism stood out during your experience with us. Guiding people with confidence and care is at the heart of what we do, and your feedback means a lot. Thank you again and best wishes as your case develops!
The lady on phone was nice and caring
The lady on phone was nice and caring. Understanding. Made me feel at ease .
Thank you
8. Januar 2026
Antwort von Patient Claim Line
Thank you for taking the time to share your experience with us. It’s always encouraging to know that our team made you feel valued and supported from the beginning. We’re committed to being here for every step of the journey, and your kind words truly inspire us to continue providing the best service possible. All the best moving forward!
Customer service first class
17. Dezember 2025
Antwort von Patient Claim Line
Hi John
Thanks for leaving this 5 star review.
It's great to read that you received first class customer service from the team and we wish you well as your claim moves forward.
All the best
Paul
Antwort von Patient Claim Line
We’re truly grateful for your feedback. It means a lot to know that our team was able to provide the level of care and attention you needed during what can be a very difficult time. Your experience matters to us, and we’re glad we could help make the early stages of your claim a little easier. Wishing you all the best as things progress
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