Always a great company to deal with! Any small issues that I have had, have always been dealt with promptly and I could not recommend these guys enough! Laura in particular from customer support was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
All excellent! Especially support from Laura to get desk delivered quickly and keep me informed all the time. Also installers were great - assembled it quickly and well. Very pleased with product a... Mehr ansehen
Unternehmen hat geantwortet
Good delivery via DPD but OM does not provide an invoice. You have to waste time asking for it. You can't even go into your account and click a link to get it. Very annoying. And very slow, annoying w... Mehr ansehen
Unternehmen hat geantwortet
Easy ordering process, brilliant communication from Laura, checked item had arrived and followed up with the invoice I requested. Top product too for the £. Laura was brilliant, thank you so much!
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Office Monster provides full range office supplies to all public, business and educational sectors nationwide. With stock of over 26,000 products we are a market leader in providing a fantastic service to our customers. You will find everyday office supplies, Ink & toner, facilities management, furniture, technology and media on our web store www.officemonster.co.uk On average Office Monster is saving our customers 15% against their existing supplier due to our scarily cheap prices for everyday brands. Should you need any assistance or if your a business user looking to open a 30 day credit account with us please call 0800 3213651 and one of the team will be happy to assist you. Come visit us now
Office Monster -Your Office Partner
Vom Unternehmen geschrieben
- A Service Led, Online Office Supplier
- A company that has service as its priority.
Kontaktinformationen
36 Commercial Street, LS26 0AW, Rothwell, Vereinigte Staaten
- 0800 3213651
- support@officemonster.co.uk
- www.officemonster.co.uk
4,6
Hervorragend
1767 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 61 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent product fast delivery
Excellent product fast delivery and well packaged Excellent customer service thank you 😊..
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Robert,
Thank you so much for your lovely words!
We're so pleased to hear that you were happy with the product, delivery, and our customer service.
Your support means a lot to us, and we look forward to serving you again soon!
Kind Regards,
Office Monster
Brilliant customer service throughout
Brilliant customer service throughout
Purchased 4x desks from this company, everything was delivered promptly and in good condition. I had to return one item as it was just ever so slightly too large - absolutely no pushback from the company, they just asked for photos and a collection was arranged a couple days later.
Following the collection, I received consistent updates via email about the status of the return, and the return was processed quickly.
Brilliant customer service, wish it was always that easy! Thank you very much to Laura.
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Harry,
Thank you so much for taking the time to leave such a lovely review!
We're so pleased to hear that you're happy with your desks and that the return process was smooth and stress-free.
Laura will be especially thrilled to know she made a positive impression, we’ll be sure to pass along your thanks!
If there's anything else we can help with in the future, please don't hesitate to get in touch.
Kind Regards,
Office Monster
Quick and Helpful
Lauren was really quick and helpful in getting my order to me when some things had gone astray.
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Lorna,
Thank you so much for your kind words!
We're glad to hear you received quick and helpful support in getting your order sorted. We really appreciate your patience and are happy everything worked out!
Kind Regards,
Office Monster
Good customer service
Following an initial disappointment of ordering a desk which appeared to be in stock, but then wasn’t for a couple of weeks office monster staff have been really helpful and my new desk arrived and is great.
Good value and quick delivery, once the got stock into their warehouse
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Ross,
Thank you for your honest review!
We're sorry again for the initial delay with your order, but we’re so glad our team could assist and get everything sorted for you. It’s great to hear you’re happy with your new desk and that it was worth the wait!
We really appreciate your patience and kind words , enjoy your new workspace!
Kind Regards,
Office Monster
These people stand out because the…
These people stand out because the customer service and back up pre and post delivery is 2nd to none
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi John,
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience with our customer service both before and after delivery. Providing outstanding support is something we truly care about, so it means a lot to know we made a positive impression.
Looking forward to helping you again in the future!
Kind Regards,
Office Monster
Very quick and efficient
Very quick and efficient. Good prices
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Gabriel,
Thank you for your feedback, we are really pleased to hear you are happy with our competitive prices and the delivery service provided.
We can't wait for your next order with us!
Kind regards,
Office Monster
The customer service was excellent
10. September 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi,
We really appreciate your feedback and are pleased to hear you are happy with the service provided.
Kind regards,
Office Monster
Antwort von Office Monster
Hi Lee,
We really appreciate your feedback and we are pleased to hear you are happy with our range of products.
We can't wait for your next order with Office Monster! :)
Kind regards,
Office Monster
Great price
Took slightly longer than expected to be delivered but my fault as I ordered late on a Thursday. Loads of items to choose from at good prices
3. September 2025
Antwort von Office Monster
Hi Linda,
Thank you so much for your kind review!
We're glad to hear you enjoyed our wide selection and competitive prices. We appreciate your understanding about the delivery timing ,ordering late in the week can sometimes add a little extra time, but we're happy everything arrived safely.
Looking forward to your next order with us!
Kind regards,
Office Monster
A Few Issues, But Excellent Customer Care
UPDATE 17/09/2025:
I did have a couple of issues, but Danielle from support is an absolute legend. She went way past expectations and saw that all issues were fixed very quickly and professionally. Thank you again!
11. September 2025
Bewertung ohne vorherige Einladung
Great products and service
We ordered x12 meeting rooms chairs from Office Monster and the chairs were delivered on the requested date and are both good quality and value.
Mia was fantastic throughout the whole process from initial enquiry to the delivery and after-sales service and would encourage me to purchase through Office Monster in the future.
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Matthew,
Thank you for your wonderful review!
We're so pleased to hear that you're happy with the quality and value of your new meeting room chairs and that everything arrived as scheduled.
It's especially great to know that Mia provided fantastic support throughout your experience, we'll be sure to pass on your kind words to her.
We truly appreciate your recommendation and look forward to helping you again in the future!
Kind regards,
Office Monster
Great product and service
The product was initially out of stock, but great flow of information from the company on likely delivery and alternative options. Opted to take the late delivery and was kept informed of the progress. Good arrangements for delivery and received as expected. The product was great. Easy to assemble and exactly as advertised.
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Martin,
Thank you for your thoughtful review!
We’re glad our team could keep you well informed throughout the process, even with the initial stock delay. It’s great to hear that the delivery went smoothly and that the product met your expectations.
We really appreciate your patience and kind words — enjoy your purchase!
Kind Regards,
Office Monster
Excellent customer service.
We had delivery issues as the courier couldn't find us, then an item was not in the delivery. We contacted the company and Laura swiftly resolved the issue.
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Jo,
Thank you for your feedback! We’re sorry to hear there were some delivery issues initially, but we’re glad Laura was able to resolve everything quickly for you. We truly appreciate your patience and understanding.
Thanks again for your support!
Kind Regards,
Office Monster
When I placed my order on two separate…
When I placed my order on two separate occasions, both times your website does not show that the item is out of stock, so I have paid for the goods and not had the refund yet as I cancelled my order
28. August 2025
Good support
Particularly impressed by the efforts made by Customer Support to resolve a delivery issue ..
25. August 2025
Antwort von Office Monster
Hi Chas,
Thank you for your kind words! We're so glad our Customer Support team could help resolve the delivery issue. Your satisfaction means a lot to us, and we really appreciate you taking the time to share your experience.
Kind Regards,
Office Monster
Great office furniture
Firstly, the office furniture we have now assembled is excellent quality and looks amazing in our study. I'm really pleased with the products themselves. There were some issues with one item that was out of stock and the delivery was delayed. It wasn't totally clear what would be arriving when, so the communication could have been better. However, the delivery people were delightful and I did receive a follow up email to check that everything had been delivered safely.
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Kirsten,
Thank you for your lovely review!
We're so pleased to hear you're happy with the furniture and that it looks great in your study. We appreciate your feedback on the delivery and communication — we'll take that on board as we work to improve.
Glad to hear everything arrived safely and that our delivery team made a good impression. Enjoy your new setup!
Kind Regards,
Office Monster
Prompt Delivery
Ordered Tuesday, delivered Wednesday despite opting for the 4 working days delivery option. Great service and competitive prices.
19. August 2025
Antwort von Office Monster
Hi Bruce,
Thank you so much for your kind review! We're glad to hear your order arrived even sooner than expected. We always aim to provide fast, reliable service and great value, so it's great to know we hit the mark.
We look forward to serving you again soon!
Kind Regards,
Office Monster
Two day turn around from order to delivery. Exceptional
We ordered two of the left hand desks in grey oak EBS16LGO but were out of stock, after a telephone call with Laura she kindly sent links to alternatives and we finalised on the Light oak, order confirmed by email, an early delivery option of Friday was offered and accepted. A two day turn around from order to delivery is exceptional. I then received an email from Laura ensuring everything was ok with the delivery and the products. First class after sales service. Thank you.
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Lee,
Thank you for your lovely review! We're so pleased Laura was able to help you find the right alternative and that everything from order to delivery went smoothly.
It’s great to hear the fast turnaround and after-sales support met your expectations. We really appreciate your feedback and hope you enjoy the new desks!
Kind Regards,
Office Monster
From the moment I placed my order to…
From the moment I placed my order to the day it got delivered I was kept updated about everything. This was all down to Max on customer service, he was a great help and answered any questions i had.
9. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Joanne,
Thank you so much for your lovely words!
We're thrilled to hear that you had a smooth experience from start to finish. We’ll be sure to pass along your feedback. If you ever need anything else, we’re just a message away!
Kind Regards,
Office Monster
Fantastic communication, great service
Laura Boydon is an absolute credit to Office Monster. Top communication throughout, delivery exactly as scheduled, overall a very happy customer here!
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Andy,
Thank you so much for your kind words and fantastic review! We're thrilled to hear you had such a positive experience, and we completely agree—Laura is a true asset to the Office Monster team.
It's great to know everything went smoothly with your order, and we really appreciate you taking the time to share your experience. We look forward to your next order with us!
Kind Regards,
Office Monster
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