Always a great company to deal with! Any small issues that I have had, have always been dealt with promptly and I could not recommend these guys enough! Laura in particular from customer support was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Good delivery via DPD but OM does not provide an invoice. You have to waste time asking for it. You can't even go into your account and click a link to get it. Very annoying. And very slow, annoying w... Mehr ansehen
Unternehmen hat geantwortet
Easy ordering process, brilliant communication from Laura, checked item had arrived and followed up with the invoice I requested. Top product too for the £. Laura was brilliant, thank you so much!
Unternehmen hat geantwortet
Excellent service from Laura. Delivery arrived on time, desk was exactly as expected. One small part was missing but sent out the day I rang and then Laura communicated with me until it arrived. Canno... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Office Monster provides full range office supplies to all public, business and educational sectors nationwide. With stock of over 26,000 products we are a market leader in providing a fantastic service to our customers. You will find everyday office supplies, Ink & toner, facilities management, furniture, technology and media on our web store www.officemonster.co.uk On average Office Monster is saving our customers 15% against their existing supplier due to our scarily cheap prices for everyday brands. Should you need any assistance or if your a business user looking to open a 30 day credit account with us please call 0800 3213651 and one of the team will be happy to assist you. Come visit us now
Office Monster -Your Office Partner
Vom Unternehmen geschrieben
- A Service Led, Online Office Supplier
- A company that has service as its priority.
Kontaktinformationen
36 Commercial Street, LS26 0AW, Rothwell, Vereinigte Staaten
- 0800 3213651
- support@officemonster.co.uk
- www.officemonster.co.uk
4,6
Hervorragend
1766 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Always a great company to deal with!
Always a great company to deal with! Any small issues that I have had, have always been dealt with promptly and I could not recommend these guys enough! Laura in particular from customer support was a great help in keeping me up-to-date with my order!
I will continue using this company and recommending them, so have no doubts at all, these are people you can trust and rely on!
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Paul ,
Thank you so much for your fantastic review and continued support!
We’re delighted to hear that any issues have always been resolved promptly and that you’ve found our team reliable and trustworthy. Laura will be thrilled to hear your kind words about her communication and support. We really appreciate your recommendation and look forward to continuing to provide you with great service!
Kind regards,
Office Monster
Antwort von Office Monster
Hi Debbie ,
Thank you for your great review!
We’re delighted to hear that you’re happy with our products, competitive pricing and quick delivery. We really appreciate your support and look forward to serving you again!
Kind regards,
Office Monster
Excellent Products & Exceptional Customer Service
We have been working with Office Monster for around six months as a business specialising in movie memorabilia, and our experience has been consistently excellent. The quality of the products is first-rate, and they have proved to be a reliable and professional company to work with.
What really distinguishes Office Monster, however, is the calibre of their customer service. In particular, Laura and Mia have been exceptional. Their communication is consistently prompt, courteous and incredibly helpful, and they always go above and beyond to ensure that any queries are dealt with efficiently.
Having worked with a number of different suppliers and companies over the years, the level of customer service provided by Office Monster genuinely stands out. It is refreshing to work with a company that combines excellent products with such a high level of professionalism, attentiveness and customer care.
We would have no hesitation whatsoever in recommending Office Monster and look forward to continuing to work with them.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Drew ,
Thank you so much for taking the time to leave such a detailed and wonderful review!
We’re incredibly pleased to hear that your experience with Office Monster has been consistently excellent over the past six months.
It’s fantastic to hear that you’re happy with the quality of our products and the service we provide. Laura and Mia will be absolutely delighted to receive your kind words — we’ll be sure to pass them on!
Building strong, long-term relationships with our customers is really important to us, so your feedback means a great deal. Thank you again for your continued support and for recommending Office Monster. We look forward to working with you for many years to come!
Kind regards,
Office Monster
NO INVOICE!
Good delivery via DPD but OM does not provide an invoice. You have to waste time asking for it. You can't even go into your account and click a link to get it. Very annoying. And very slow, annoying website. I will try to remember not to use them in future.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Michael ,
Thankyou for your review!
All of our invoices do get sent out automatically once the order is delivered and completed on our side , i do apologise if this did not get sent over for you. Please do feel free to contact us if you ever do need this sending and we can get this sent over for you.
Kind regards,
Office Monster
Absolutely brilliant service from…
Absolutely brilliant service from Office Monster! ⭐⭐⭐⭐⭐ I ordered some acrylic displays and was really impressed that they arrived the very next day. Great quality, super-fast delivery, and excellent service.
11. August 2026
Antwort von Office Monster
Hi Szandra ,
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you were impressed with the quality of your acrylic displays and our next-day delivery. We really appreciate your kind words and are so pleased you had such a positive experience with Office Monster!
Kind regards,
Office Monster
Great costumer service
Great costumer service, Danielle was exellent to deal with, prompt replay, very helpful.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Trinity ,
Thank you for your lovely review!
We’re delighted to hear that you received great customer service from Danielle. We’ll be sure to pass on your kind words — she’ll be thrilled to hear that her prompt and helpful support made such a positive difference. Thanks again for choosing us!
Kind regards,
Office Monster
Fantastic from Start to Finish
Easy ordering process, brilliant communication from Laura, checked item had arrived and followed up with the invoice I requested. Top product too for the £. Laura was brilliant, thank you so much!
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Paul ,
Thank you so much for your fantastic review!
We’re delighted to hear that you found the ordering process easy and were pleased with both the product and value for money. Laura will be thrilled to hear your kind words, and we’ll be sure to pass them on. Thanks again for choosing us!
Kind regards,
Office Monster
I use Office Monster all the time at…
I use Office Monster all the time at work, they sell almost everything, not just stationary & if you can't find what you're looking for their customer services are brilliant especially Danielle, she is always very helpful & always sorts any query straight away, would definetely recommend.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Johanna ,
Thank you so much for your fantastic review and for your continued support!
We're delighted to hear that you find our wide range of products useful and that Danielle has been able to help with your queries so efficiently. We'll be sure to pass your kind words on to her. Thanks again for recommending Office Monster!
Kind regards ,
Office Monster
Great communication and delivered…
Great communication and delivered within the time line set when buying the furniture
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Chris ,
Thank you for your lovely review!
We’re delighted to hear that you were happy with our communication and that your furniture was delivered within the agreed timeframe. We truly appreciate your feedback and hope you enjoy your new furniture for many years to come!
Kind regards,
Office Monster
Ordering was easy
Ordering was easy, the right products arrived undamaged and the delivery was prompt.
29. Juli 2026
Antwort von Office Monster
HI Julian ,
Thank you for your review!
We’re delighted to hear that your ordering experience was easy, your products arrived safely and exactly as expected, and that your delivery was prompt. We really appreciate you taking the time to share your experience and hope to serve you again soon!
Kind regards,
Office Monster
Great customer service
Bit of a mix up with the courier but, Mia and Max kept me updated all the way. Great customer service!
4. August 2026
Antwort von Office Monster
Hi Gary ,
Thank you so much for your lovely review!
We’re sorry there was a bit of a mix-up with the courier, but we’re really pleased to hear that Mia and Max kept you updated throughout and provided great customer service. We’ll be sure to pass on your kind words to them!
Thanks again for your patience and for taking the time to share your experience!
Kind regards,
Office Monster
Antwort von Office Monster
Hi Robert ,
Thank you for your great review! We're so pleased to hear you were happy with both the price and the speedy delivery. We really appreciate your feedback and hope you enjoy your purchase. We look forward to serving you again in the future!
Kind regards,
Office Monster
Excellent service from Laura
Excellent service from Laura. Delivery arrived on time, desk was exactly as expected. One small part was missing but sent out the day I rang and then Laura communicated with me until it arrived. Cannot fault this company and highly recommend.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Lois,
Thank you so much for your wonderful review!
We're delighted to hear that your desk arrived on time and met your expectations. We're also pleased Laura was able to resolve the missing part quickly and kept you updated throughout the process. I'll be sure to pass on your kind words to her—they'll mean a lot. Thank you for your recommendation and for choosing us. We hope you enjoy your new desk for many years to come!
Kind regards,
Office Monster
Take the money but then...
Happy to accept order, but nil stock! Despite this payment was taken. Cheeky!
Why not make me aware prior to asking for payment?
What's done is done, but I am not using this company again.
EDIT: Have read their reply. An apology, but for goodness sake, if there's NO stock why did it state delivery will be the next day!? Their business needs a shake up and a refresh on how online orders are handled.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi,
Were really sorry to hear the item you have purchased is currently out of stock.
Our website will always state the stock levels and any out of stock items will show "check stock - click here" with the estimated stock due date.
Our support team will always be happy to assist you with looking into any alternatives that are available if you would prefer.
Please contact support@officemonster.co.uk and we will be happy to recommend in stock alternatives for you.
Again, we do apologise for any inconvenience caused.
Kind Regards,
Office Monster
Great Customer Service
Very helpful and attentive customer service throughout, Danielle and Laura were excellent I would recommend fully.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi,
Thank you for taking the time to leave a lovely review!
Laura and Danielle will be delighted to receive your kind feedback, providing helpful and professional service is something we take great pride in.
We truly appreciate your support and can't wait for your next order with us!
Kind Regards,
Office Monster
wipeboard/cork board
I ordered a wipeboard/cork board. It was so flimsy it was warped. When I tried to attach the hook to hang it, the wooden frame split. Would not recommend was cheap for a reason
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Sharon,
We're very sorry to hear you are unhappy with the item purchased!
I can see we have now raised a full refund for the damaged goods.
We genuinely appreciate your feedback and hope we can provide a much smoother experience for you going forward.
Kind regards
Office Monster
Urgent help needed and given!
After being admitted into hospital twice in two consecutive months, I needed help to build the large corner-shaped desk, which was given, and the desk was erected extremely well.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Keith,
Thank you for your feedback! We're so pleased to hear you were pleased with our service!
We really appreciate your support and hope to assist you again in the future.
Kind Regards,
Office Monster
Delivery a no-show
Ordered for delivery on Monday 13th and here we are at noon on the 14th with no goods and no sg as to why not.
14. Juli 2026
Antwort von Office Monster
Hi Richard ,
Thank you for your review. We can confirm that your order was delivered today, the 14th. We appreciate your feedback and hope you enjoy your purchase.
Kind regards,
Office Monster
Ordered online
Ordered online. Was sent an Email to say order was received and being processed, then another email to say it was being dispatched. Very efficient and smooth process. Then an Invoice was received, which was also very clear.
13. Juli 2026
Antwort von Office Monster
Hi Mandy,
Thank you for taking the time to leave your feedback, we do really appreciate this and can't wait for your next order with us!
Kind Regards,
Office Monster
I dealt mostly with Mia but briefly her…
I dealt mostly with Mia but briefly her colleague Laura too.
They both provided exemplary customer service, but Mia was especially helpful. I ended up having to return the desk I bought which she helped arrange and when I asked for other options she gave me lots of alternatives and information. Ultimately I ended up buying elsewhere due to changing needs but I was really impressed with the attentiveness and responsiveness.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Office Monster
Hi Stevie,
Thank you so much for your kind feedback. We're delighted to hear you had a positive experience with our customer service, Mia will be especially pleased to read your comments.
Although we're sorry your plans changed, we really appreciate you considering Office Monster and hope we'll have the opportunity to assist you again in the future.
Kind Regards,
Office Monster
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