This is the second time I've used Northgate, and they were again, brilliant! While I had the hire vehicle, they were easy to contact, very helpful answering all my calls promptly and questions politly... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Been dealing with Sheffield for a number of years now, all the team both Rental and Workshop are excellent, but especially Emily. Nothings to much trouble, and always finds a solution to a problem no... Mehr ansehen
Brilliant team my employer has been using Northgate for years every time we go to pick up or drop off due to breakdown they always have something available for us. Happy team and always good having a... Mehr ansehen
Unternehmen hat geantwortet
Delivered car spot on in time to my home address thank you. Top condition clean inside out and the bloke who delivered, Darren, took his time to answer all of my questions in details, always polite an... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Vom Unternehmen geschrieben
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Kontaktinformationen
Lingfield Way, DL1 4PZ, Darlington, Vereinigtes Königreich
- 0330 019 8775
- info@northgatevehiclehire.co.uk
- www.northgatevehiclehire.co.uk
4,9
Hervorragend
5458 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The two ladies on reception were very…
The two ladies on reception were very welcoming and helpful, and workshop Jake had me back on the road in no time at all . Thanks again . Dan , technical surfaces!
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Thank you for your review, Dan!
We're pleased to hear that our reception team made you feel welcome and that Jake got you back on the road so quickly. 🔧
We'll be sure to pass on your kind words to the team. Thanks again for your feedback and for choosing Northgate!
Take care,
Emma
Extremely helpful staff
Extremely helpful staff, specially Paul & Alika. Come here too often to admit but these guys are always so helpful, polite, good laugh and they always go the extra mile.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Thank you for your review, Stephen!
We're delighted to hear such lovely feedback about Paul, Alika, and the team.
It's fantastic to know that, whenever you visit us, you find the team helpful, polite, and always willing to go the extra mile. We're especially pleased that they can make the experience a positive one with a bit of good humour along the way! 😊
We'll be sure to pass your kind comments on to Paul and Alika. Thank you for your continued support, and we look forward to seeing you again soon. 🚚
Take care,
Emma
Antwort von Northgate Vehicle Hire
Hi Tim, thank you for your review!
We're delighted to hear you received great service from the team. Providing a smooth and positive experience for our customers is always our goal.
Thank you for taking the time to share your feedback and for choosing Northgate. We look forward to welcoming you again soon!
Take care,
Emma
MultiVan Hire - Jo & Martin
Served by Jo & Martin, all the staff were very helpful, accommodating, and nothing was too much trouble, would recommend and uses again!!!
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hello Christopher, thank you for your review!
We're delighted to hear that Jo, Martin, and the rest of the team were so helpful and accommodating during your visit. 👏
It's great to know that nothing was too much trouble and that you had such a positive experience with us.
Thank you for your recommendation. We look forward to welcoming you back again in the future!
Take care,
Emma
Paul and Hammi helped me out as I was…
Paul and Hammi helped me out as I was returning a vehicle it was close to closing, they happily processed my van and processed me a new hire van. Quality service with a smile.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Thank you for your review!
We're delighted to hear that Paul and Hammi were able to help, especially so close to closing time. 🌟
It's great to know they made the return of your vehicle and collection of your new hire van quick and easy, all with a smile.
We'll be sure to pass on your kind words. Thank you for choosing Northgate! ✨
Take care,
Emma
The collection of the van went well
The collection of the van went well, your staff were friendly and thorough.
I was told that the van would be collected two days ago, so I've had to stay in for the last two days for no reason, when I could have been working away from home.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi Ian, thank you for your review!
We're pleased to hear that the collection of the van went smoothly and that you found our team friendly and thorough. 🌟
We're very sorry, however, to learn that you were advised the vehicle would be collected two days earlier and that this resulted in you having to remain at home unnecessarily. We understand how frustrating and inconvenient this must have been, particularly when it impacted your ability to work elsewhere.
Please accept our sincere apologies for the inconvenience caused. We take all customer feedback seriously and are disappointed to learn that you feel your latest experience has not reflected the level of service we strive to provide. Your comments have once again been noted and will be shared with our Snodland branch.
To allow me to investigate this further for you, please can you email customer.services@northgate.co.uk with the registration of your vehicle and we can get this logged as a complaint for you. Once again, we are sorry to hear of the issues raised, we do hope we can make this experience a more positive one for you.
Thank you for taking the time to share your experience. We appreciate both your positive comments and your honest feedback.
Take care,
Emma
Brilliant team
Brilliant team my employer has been using Northgate for years every time we go to pick up or drop off due to breakdown they always have something available for us. Happy team and always good having a chat even when we wait for the tuk tuk because our van broke down.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi Daniel, thank you for your review!
We're delighted to hear such positive feedback about the team. It's great to know that whenever you've needed us, whether for a vehicle collection, drop-off, or following a breakdown, we've been able to keep you on the road with a replacement vehicle. 🌟
We're especially pleased that our team's friendly attitude and willingness to have a chat have made a difference to your experience. Even when dealing with the inconvenience of a breakdown, we always aim to make things as easy and enjoyable as possible.
Thank you for your employer's continued loyalty over the years and for taking the time to share your kind words. We truly appreciate your support and look forward to seeing you again soon. 🙌
Take care,
Emma
Arrived without notice and spoke to…
Arrived without notice and spoke to Lara who was helpful and resolved the issue efficiently and friendly.
She even made me a coffee.
Thank you
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi David,
Thank you for taking the time to leave such positive feedback.
We're pleased to hear you had a positive experience and that the matter was resolved to your satisfaction. We'll be sure to pass your kind comments on to Lara moving forward.
We appreciate your feedback and thank you for choosing our service.
Take Care,
Emily
Paul E was very helpful and efficient
Paul E was very helpful and efficient. Highly recommended.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi Francis,
Thank you for taking the time to leave such positive feedback.
We're delighted to hear that Paul was able to assist you efficiently and provide a helpful service experience.
Your recommendation is greatly appreciated, and we'll be sure to pass your comments on to Paul and the rest of the team. Thank you for choosing our service.
Take Care,
Emily
Natalie was very welcoming
Natalie was very welcoming
And the conversation about Gary (only fools & horses was hilarious 😂
Keep up the good work....
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi Michael,
Thank you for your lovely review.
We're delighted to hear that Natalie made you feel so welcome. It's great to know that the conversation brought a few laughs as well, especially with such a classic tv show.
We'll be sure to pass your kind comments on to Natalie and the rest of the branch. Thanks again for your support, and we look forward to seeing you again soon.
Take Care,
Emily
Chris and Amanda are very helpful and…
Chris and Amanda are very helpful and polite great customer service
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi Jamie,
Thank you for your kind words.
We're so pleased to hear that Chris and Amanda provided such helpful and courteous service. Delivering a positive experience for our customers is always our goal, and your feedback is greatly appreciated.
We'll ensure these comments are passed onto them and the rest of the respective team.
Have a lovely day and thank you again for your review.
Take Care,
Emily
Chris and amanda friendly staff
Chris and amanda friendly staff, always helpful and try there best to deliever a profressional experience making u feel welcome while work is been carried out
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi James,
We appreciate your kind feedback.
It's a delight to hear that Chris and Amanda made you feel welcome and provided a personal and professional service.
Our branches strive to deliver the best possible experience for our customers, and it's great to know their helpful approach had a positive impact while the work was being carried out. We will be sure to pass your comments on to them.
Thank you for taking the time to share your experience.
Take Care,
Emily
Always great services whenever I fetch…
Always great services whenever I fetch any of the vans in that we have through northgate.all the staff are friendly and polite.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi Jack,
Thank you for your kind feedback.
We're delighted to hear that you consistently receive great service whenever you visit our Sheffield branch. Providing friendly, professional support is something the whole team takes pride in, so it's wonderful to know that our staff always accommodate our customers.
We really appreciate your continued trust in us and your taking the time to share your experience. We look forward to welcoming you back again soon.
Thanks again,
Emily
Very efficient
Very efficient, great communication and work carried out. Great coffee whilst you wait.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi Martin,
What an excellent review!
We're delighted to hear that you found our service efficient and the information clear regarding the work carried out. It's also great to know you enjoyed a hot beverage while you waited.
We really appreciate you taking the time to share your experience. Your feedback means a lot to the team, and we look forward to welcoming you back again soon.
Thanks again,
Emily
Andy the technician was really helpful
Andy the technician was really helpful. Had an issue and he fixed it in 2 minutes. Class service
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi Aaron,
Thank you for your fantastic feedback!
We're delighted to hear that Andy was able to get your issue resolved so quickly. Providing efficient, knowledgeable service is what we strive for, and it's great to know Andy delivered exactly that.
We'll make sure your kind words are passed on to him and the rest of his team. Thanks again for taking the time to share your experience, and we look forward to helping you again in the future.
Kind Regards,
Emily
Ian H was very helpful even made me a…
Ian H was very helpful even made me a coffee
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi,
Thank you for your wonderful feedback, Jake!
We're delighted to hear that Ian was so helpful during your visit. Going the extra mile to make sure customers feel welcome, even with something as simple as a beverage, can make all the difference, and we're pleased he helped make your experience a positive one.
We'll be sure to pass on your kind words to Ian. Thank you for choosing us, and we look forward to welcoming you back again soon.
Take Care,
Emily
Brendan called to my home this morning…
Brendan called to my home this morning to carry out a service on my work van. Excellent service , very pleasent and helpful. Top marks
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi Norman,
Thank you for taking the time to leave such positive feedback.
We're delighted to hear that Brendan provided an excellent service during your van's service earlier today. His friendly and helpful approach is exactly the standard we aim for, and we're pleased he made the experience a positive one.
We'll be sure to pass on your top marks to Brendan as well as the rest of the branch.
Thank you for choosing us, and we hope to see you again when your next service is due.
Take Care,
Emily
Excellent polite friendly service as…
Excellent polite friendly service as always
Special mentions to Martin,Jo and Emma. Would recommend to all family and friends
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi Joe,
Thank you for your lovely feedback.
It's fantastic to hear that our team continues to provide the friendly and professional service you've come to expect from us. Martin, Jo, and Emma will be delighted to know their efforts made such a positive impression.
We especially appreciate your recommendation to family and friends, as there's no greater compliment than a customer's trust.
Thanks again for your continued support.
Take Care,
Emily
Very good customer service
Very good customer service, very quick response from the engineer Rambo. Very professional. Explained the service in detail. Great work from the team.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi Michael,
Thank you for taking the time to share your feedback.
We are delighted to hear that you were pleased with the service provided. Our Huntingdon team take great pride in delivering prompt, professional support and ensuring our customers are fully informed throughout the process.
Your kind comments will be passed on to the workshop and the wider team.
We appreciate your support and look forward to assisting you again in the future.
Thanks again,
Emily
Amazing service at Northgate Cardiff
Anthony Sellick at Northgate Cardiff did an amazing job of helping me arrange a hire vehicle at very short notice. He was extremely helpful throughout the process and went above and beyond to liaise with the hire team on my behalf.
Anthony and the rest of the team made everything so simple and straightforward, which I really appreciated, especially given the short notice.
A massive thank you to Anthony and the entire Northgate team for their help and for providing such first class customer service. It really made a difference and I wouldn’t hesitate to recommend Northgate to friends and family.
Thank you again!
Corey Jones
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Northgate Vehicle Hire
Hi Corey,
Thank you for taking the time to share such wonderful feedback.
We are delighted to hear that Anthony provided such exceptional support in arranging your hire vehicle at short notice.
It's great to know that Anthony's dedication, communication, and willingness to go above and beyond made the process simple and stress-free for you. We are also pleased that the wider Northgate Cardiff team contributed to such a positive experience.
Your kind words and recommendation mean a great deal to us, and we will ensure that Anthony and the team receive your compliments.
Thank you again for choosing Northgate, and we look forward to assisting you in the future.
Take Care,
Emily
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