NFU Mutual Bewertungen 

Excellent stress-free service when I needed a calming, professional resolution.

Lovely, helpful staff that keep their promises and really know their products.
Throughout my claim for a hit-and-run accident I received exemplary service from all NFU staff concerned.
Would highly recommend.

We are loyal and strong supporters of the NFU.

We have to take a stand on their choice of ARAG for leagal advice, that is part of insurance.

NFU should look at the reviews on trustpilot and see the scale of public dissatisfaction with this company.

Action in our opinion is to remove this company at the earliest opportunity, ARAG Ltd is broken and toxic, and reflects badly on NFU which is Excellent on Trustpilot.

I was very impressed with the speed and efficiency of NFU in dealing with the claim. I was informed that two quotations were required and once they were supplied payment was quickly processed.

We unfortunately had an accident in our car a couple of weeks ago and can't rate NFU Mutual Oswestry branch enough. They supplied a hire car in less than 24hrs and sorted the picking up of car by a recovery firm very quickly. Sadly the car was a right off but the market value price of the vehicle was paid into my account in just over a week, no quibble.
I would recommend anyone using their insurance services.

Impossible to get a home insurance quote online for some reason, I was advised to call.
When I did call I was told they would do a quick basic quote with limited information to see if the price was ballpark.
I don’t make decisions based on price alone, I look for good reviews however the ball park price quoted was three times the most expensive online quote at £90 per month!
It felt like they didn’t want to take more detailed information about my home to get a more accurate price so I didn’t proceed.
Based on that experience I would not recommend NFU, if they are that disinterested in potential new customers, id be concerned if I ever needed to make a claim.

Every time I try and claim a legitimate insurance claim NFU always have a reason in the small print not to pay out.
National Grid have turned of the power for the whole of the Chew Valley between 8.30-16.30 forcing me to close, losing a whole day's trading and having to pay staff to stay at home, NFU reply was because it was booked no pay out.

12 months ago there was no power because of a fire on a pylon, I put a claim in to be told NFU pay out after 6 hours for without power interruption NFU contacted the power company for a time and it was 5 hours 55 minutes with no power NFU declined my claim because of 5 minutes, Unbelievable.

Another claim, the restaurant had the carpet cleaned by a tradesman who shrunk the carpet then found out he had no insurance, I put a claim in for a new carpet a losajuster paid a visit and decided on a restrech and relay first and paid for this. 6 months later had it cleaned again and the carpet became worse and a health and safety issue I asked for a new carpet this time to be told by NFU your not insured for the carpet I questioned this to be told the losajuster did the last claim as a favour because I was a local business near to where he lived!!!!
I don't know this losajuster and he never visited the restaurant, how doggy does that sound from NFU.

I ended up putting down wood flooring costing the business £25000.

I am now struggling with What am I actually insured for? Probably nothing in NFU policy. I am now going to source a better commercial insurance company and then pass my findings on to the hospitality sector.

Do not waste your hard earned money with this company it all Take Take Take

I tryed to get car insurance with this company. I was told I didn't meet there criteria I have been driving for 38 years. With no convictions. So I would like to know what meets your criteria.

My claim was dealt with quickly, pleasantly and efficiently.

Throughly reliable and professional at the time you need their support. Great communication throughout the claims process.

Excellent response to my no fault ccar collision.

NFU were very speedy and efficient at dealing with a burst pipe situation in my let property fair amount of work and repairs were involved. Great at explaining things to me and the tenants to put us at ease. I completely recommend NFU

For many years NFU Mutual have been my car insurers, I recently had to make a claim. The whole process was dealt with efficiently, speedily and all representatives were professional, considerate and respectful. Follow up calls kept me updated and I was offered additional services. My case was resolved effectively and efficiently.

Nfu claims made it very simple and easy to make my claim and settled it straight away

This company is doing well because they communicate very efficiently and personally. They are very clear as to what is going on and what the outcome might be.

NFU were great, and highly professional

this company is excellent - no hoops to jump through and numbers to press when telephoning - very pleasant, knowledgable, and helpful staff at the other end of the phone.

Very helpful and understanding and nothing was to much for them ,as im78 years old and very stressful for me for this to happen 😢 so thank you phil Cullen

The service was fantastic. A loan carin excellent condition, up to date information about the car repairs and car repaired, cleaned and delivered with no fuss. Friendly very helpful staff.
I can’t recommend this insurance firm enough.