Would be nice to have the ability to drop packages at pick-up lockers instead of courier deliveries. Also the input of address feature did not allow me to input my full address (building, floor and ap... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The site is really easy to use and i love the fact it knew to use different discount codes automatically I havent used the products yet, but i enjoyed the shopping experience so far
Unternehmen hat geantwortet
Nu mi a placut cat am asteptat la ultima comanda, iar la comenzile pe care le-am avut nu am primit lingurita grdata in interiorul recipientelor
O reducere neasteptata m-a ajutat sa i-au mai multe produse nu doar ce terminasem. Aleg mereu suplimente myprotein pentru calitatea si gustul lor 👌🏼
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, Vereinigtes Königreich
- www.myprotein.ro
4,1
Gut
1176 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
bad efficiency
Customer Service is not properly efficient, email is not available to talk on. Only chat bots that does not understand the issue. Also the refund is not given at the time mentioned on the page. And for us to do a refund it is very hard because the customer service is not the same person to speak to, you have to repetively tell the issue to each of the customer service representative. On the myprotein page it is mentioned that the refund is given in 3-5 business days, i returned 2 items, i paid the return fee by my own, even tho the size did not fit, return was given on 7th `july, no feedback on email, 14th july customer service said that the money will be back to me in 16 days, then i told her that on the website it is written 3-5 business days, and was solved.
Company is too low on efficency.
low communication
BAD BAD CUSTOMER SERVICE.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trust pilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Nagy választék, sok akció
Hatalmas a választék és könnyen átlátható az applikáció! Hamar megtalálja az ember amit keres! Örülök hogy rátaláltam a cégre
10. Juli 2026
Antwort von Myprotein
Köszönjük, hogy értékelést írt!
Visszajelzése nagy segítséget jelent számunkra szolgáltatásaink fenntartásában és folyamatos fejlesztésében, és csapatunk örömmel fogja olvasni kedves szavait.
Ha bármilyen kérdése van, vagy segítségre van szüksége, kérjük, ne habozzon kapcsolatba lépni velünk. Örömmel állunk rendelkezésére.
Vigyázzon magára, és legyen szép napja!
Üdvözlettel,
Natalia
Antwort von Myprotein
Vă mulțumim că ați lăsat o recenzie!
Feedbackul dumneavoastră ne ajută să ne menținem și să ne îmbunătățim serviciile, iar echipa noastră se va bucura foarte mult să citească aprecierea dumneavoastră.
Dacă aveți întrebări sau aveți nevoie de ajutor, nu ezitați să ne contactați. Vom fi bucuroși să vă ajutăm.
Vă dorim o zi minunată!
Cu stimă,
Natalia
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Way too expensive but good quality
2. Juli 2026
Antwort von Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Antwort von Myprotein
Bună ziua,
Vă mulțumim că v-ați acordat timpul necesar pentru a lăsa o recenzie. Apreciem și valorizăm comentariile dumneavoastră.
Ne străduim întotdeauna să ne îmbunătățim serviciile și să vă oferim o experiență de cumpărături mai bună, iar acest lucru nu ar fi posibil fără feedback-ul dumneavoastră valoros.
Nu ezitați să ne contactați dacă aveți întrebări sau nelămuriri suplimentare. Vom fi bucuroși să vă ajutăm.
Cu stimă,
Natalia
The site is really easy to use and i…
The site is really easy to use and i love the fact it knew to use different discount codes automatically
I havent used the products yet, but i enjoyed the shopping experience so far
4. Juli 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
E foarte bun
14. Mai 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Card virtual - Nope
Am incercat sa fac o plata cu cardul virtual de la Revolut, iar platforma MP nu stie sa proceseze plata decat cu un card salvat in cont, si nu doresc acest lucru din motive de siguranta, din acest motiv nu am reusit achizitionarea produselor, pentru ca Revolut a blocat tranzactia deoarece sa incercat salvarea unui card virtual pentru palti viitoare. Si am observat ca MP a incercat ulterior sa traga banii cu acel card virtual lucru ce nu a reusit si ma bucur. Stiu ca exista metoda de a face plata fara a fi logat in cont, dar pentru asta nu mi se inregistreaza comanda in cont la istoric. Slab de tot!
27. Juni 2026
Antwort von Myprotein
Bună ziua,
Îmi pare rău să aud că această situație v-a cauzat neplăceri.
Voi rezolva cu plăcere această problemă pentru dumneavoastră. Vă rugăm să ne furnizați numărul comenzii sau să ne contactați prin intermediul contului dumneavoastră, iar noi vom rezolva problema imediat.
Cu respect,
Myprotein
Pe website scria ca daca comand pana la…
Pe website scria ca daca comand pana la ora 00:30, comanda ajunge urmatoarea zi. Au trecut cateva zile de atunci, si unul dintre produse nici macar nu a fost trimis (restul comenzii a fost livrat). Sunt foarte nemultumita. Am intarziat comanda anume pentru ca stiam ca va ajunge intr-o zi.
24. Juni 2026
Antwort von Myprotein
Bună,
Îmi pare rău pentru neplăcerile cauzate de această situație.
Voi rezolva cu plăcere această problemă pentru tine. Te rog să-mi furnizezi numărul comenzii sau să mă contactezi prin contul tău, astfel încât să putem rezolva problema imediat.
Cu respect, Myprotein.
Foarte ușor să comand fără stres
26. Juni 2026
Antwort von Myprotein
Bună ziua,
Vă mulțumim că v-ați acordat timpul necesar pentru a lăsa o recenzie. Apreciem și valorizăm comentariile dumneavoastră.
Ne străduim întotdeauna să ne îmbunătățim serviciile și să vă oferim o experiență de cumpărături mai bună, iar acest lucru nu ar fi posibil fără feedback-ul dumneavoastră valoros.
Nu ezitați să ne contactați dacă aveți întrebări sau nelămuriri suplimentare, iar noi vom fi bucuroși să vă ajutăm.
Cu stimă,
Natalia
Really good experience
Really good experience, they were very quick with the delivery as well, and the product is pure class.
10. Juni 2026
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I am waiting for delivery since 1 week…
I am waiting for delivery since 1 week ago without having any feedback
16. Juni 2026
Antwort von Myprotein
Hello
Thank you for leaving your review.
I am sorry to hear that on this occasion you experienced an issue with your delivery. We work closely with our courier partners to ensure a swift and simple delivery, and I do apologise that on this occasion this was not the experience you had.
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
Excelenta a fost experienta
25. Juni 2026
Antwort von Myprotein
Bună ziua,
Vă mulțumim că v-ați făcut timp să lăsați o recenzie; prețuim și apreciem comentariile dumneavoastră.
Ne străduim în permanență să ne îmbunătățim serviciile și experiența dumneavoastră de cumpărare, lucru care nu ar fi posibil fără feedback-ul dumneavoastră valoros.
Vă rugăm să nu ezitați să ne contactați dacă aveți întrebări sau nelămuriri suplimentare; vă vom ajuta cu mare plăcere.
Cu stimă,
Natalia
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Cele mai bune pudre proteice doar aici…
Cele mai bune pudre proteice doar aici le-am gasit
22. Juni 2026
Antwort von Myprotein
Bună ziua,
Vă mulțumim că ați lăsat recenzia!
Întotdeauna este o plăcere să primim acest feedback de la clienții noștri fideli.
Feedback-ul dumneavoastră ne ajută întotdeauna să ne menținem și să ne îmbunătățim serviciile, iar echipa va fi foarte încântată să audă comentariile dumneavoastră amabile.
Dacă aveți întrebări sau nelămuriri, vă rugăm să nu ezitați să ne contactați și vom fi bucuroși să vă ajutăm.
Aveți grijă de voi și vă dorim o zi frumoasă.
Cu respect,
Kayleigh
High prices
21. Juni 2026
Antwort von Myprotein
Hello,
Thank you for your review.
We're really sorry we've had to put some of our prices up. The industry has been affected by commodity, production and freight costs which have all increased significantly over the past few months and this is having a global impact. We have been absorbing these industry-controlled cost increases for as long as possible, but we now need to align with the wider sector.
Despite these increases, please rest assured that quality remains the highest priority for us and we will never compromise on that.
Kind regards,
Sam
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