Their team was incredibly responsive, providing fast answers to all my questions. The entire process was smooth and straightforward—no confusing paperwork or hidden terms. Their online platform was... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Their team was incredibly responsive, providing fast answers to all my questions. The entire process was smooth and straightforward—no confusing paperwork or hidden terms. Their online platform was... Mehr ansehen
Unternehmen hat geantwortet
Just had to contact MoneyWay & spoke to advisor Emily......What a way to start the day ... Excellent customer skills & makes you feel at ease with my current financial situation ...If your in any do... Mehr ansehen
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Quick & easy, decided on a Friday that my old car was not going to make another MOT, looked online & was accepted within 2hrs, no issues, just usual ID checks. Collected new car from the garage on th... Mehr ansehen
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I was helped today by Binta.K, I struggle with simple things like phoning companys to sort out bills ect and I couldnt have been put more at ease, Binta listened to what i had to say carefully, she wa... Mehr ansehen
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Moneyway offer motor finance through a network of motor dealerships, internet introducers and brokers. Offering fixed term hire purchase arrangements, for the car market. Moneyway is a trading name of Secure Trust Bank PLC, the only UK bank awarded a Customer Service Excellence accreditation. You can have the confidence that Moneyway motor finance will be a sustainable partner that you can work with for years to come, sharing our years of industry experience. We aim to deliver a professional service to our customers.
Yorke House, Arleston Way, B90 4LH, Solihull, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Be very careful with this company. If you have any problem with the car you are screwed. I waited 10 months from reporting the car as faulty until they collected the car. They drag it out as long as possible so that they can build up your monthly payments and deduct a lump sum out of your refund !!!
I paid £1700 over 11 months (10 out of 11 months I couldn’t use the car as it was broke) and I only received back £500. On top of this they still haven’t removed the balance off my credit file.
Horrible company, Conaire is useless. Good luck !!

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Was quick on getting me a finance on the time that I need. Was easy to fill the form and their agent was very helpful and knows how to help customers

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I have had no issues with customer service however, there is no app to track payments nor any option to make additional payments towards the agreement.
Filtered throught the website and tried making additional payment but not allowed as my agreement number is INCORRECT. Tried paying in several different ways and still no luck. (Despite having to advertise automated payment line - which only operates during office hours, therefore not AUTOMATED !!)
There is no regular updates, no live tracking, no direct access to customer account. Very disappointing considering most if not all companies moved to online customer portals. Would be beneficial to have direct customer account.
Won't be using them again; I like to stay on top of my finances and those guys are making my life miserable by not allowing me to pay!
One off statement is sent to customers annually, not good enough I am afraid.

Antwort von Moneyway
Time, efficiency, honesty and reliable, i was so pleased the way i was attended to. Marcus was very exceptional and supportive in making sure my dream car was a successful. so yes i can beat my chest for the company for their honesty

Antwort von Moneyway
If there was a minus star id have given that. We got car finance through moneyways but had to hand car bqck as was faulty. The car sat on my drive for 7 months and finally they sorted it out and picked it up. We have chased many times and called and promised call backs which never ever happen. We have been promised our money back in our account for the last 3 weeks still nothing. Also they have taken £800 for millage also. Disgraceful customer service.

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The company is great and it was quickly in maximum of 2 weeks they approved everything

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I had an excellent experience everything went through so quick and so easy with no hassle online paper work was easy to understand and to get everything signed

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Emmanuel from Car Loans 365 was extremely helpful in sourcing the perfect car for my family of 7. He was very thorough, friendly and professional. Emmanuel supported me throughout the entire process from locating a suitable vehicle right up until purchase had been completed. I would highly recommend!

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Paid 5 years. Now satisfied. 3 months ago .Still not reported to Credit Agencys. Now to call financial obudsmen. Phone lines impossible to get through, no response to e-mails. Terrible service affecting my credit rating.

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It was a quick and easy. Dontae was great help me every step of the way. I would recommend them to anyone

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The whole process was simple, fast and seamless with swift payment. Excellent service.

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So simple agreed and signed in the same day. Car arriving two days later. Fully recommend. Thanks money way.

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Although it's done online, they were very thorough, professional and helpful.

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Thanks for saving me a lot of money as I had to refinance the car with yourselves many thanks.

Antwort von Moneyway
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