Moneyway Bewertungen 

7.092
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Their team was incredibly responsive, providing fast answers to all my questions. The entire process was smooth and straightforward—no confusing paperwork or hidden terms. Their online platform was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just had to contact MoneyWay & spoke to advisor Emily......What a way to start the day ... Excellent customer skills & makes you feel at ease with my current financial situation ...If your in any do... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Quick & easy, decided on a Friday that my old car was not going to make another MOT, looked online & was accepted within 2hrs, no issues, just usual ID checks. Collected new car from the garage on th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was helped today by Binta.K, I struggle with simple things like phoning companys to sort out bills ect and I couldnt have been put more at ease, Binta listened to what i had to say carefully, she wa... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Finanzinstitut

Vom Unternehmen geschrieben

Moneyway offer motor finance through a network of motor dealerships, internet introducers and brokers. Offering fixed term hire purchase arrangements, for the car market. Moneyway is a trading name of Secure Trust Bank PLC, the only UK bank awarded a Customer Service Excellence accreditation. You can have the confidence that Moneyway motor finance will be a sustainable partner that you can work with for years to come, sharing our years of industry experience. We aim to deliver a professional service to our customers.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

7092 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(7.092)

23 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Be very careful with this company

Be very careful with this company. If you have any problem with the car you are screwed. I waited 10 months from reporting the car as faulty until they collected the car. They drag it out as long as possible so that they can build up your monthly payments and deduct a lump sum out of your refund !!!

I paid £1700 over 11 months (10 out of 11 months I couldn’t use the car as it was broke) and I only received back £500. On top of this they still haven’t removed the balance off my credit file.

Horrible company, Conaire is useless. Good luck !!

19. Mai 2025
Bewertung ohne vorherige Einladung
Moneyway-Logo

Antwort von Moneyway

Hello, we’re sorry to hear that you’ve had problems using our services. Because we can’t see your name we haven’t been able to get in touch with you. We’d love a chance to fix this problem for you. Please call us on 0345 111 7125… and we’ll do the best we can to help.

Kind regards, Emily

Bewertet mit 5 von 5 Sternen

Was quick on getting me a finance on…

Was quick on getting me a finance on the time that I need. Was easy to fill the form and their agent was very helpful and knows how to help customers

16. Mai 2025
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Antwort von Moneyway

Hi Luke, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing Moneyway.

Many thanks, Emily

Bewertet mit 3 von 5 Sternen

I have had no issues with customer…

I have had no issues with customer service however, there is no app to track payments nor any option to make additional payments towards the agreement.
Filtered throught the website and tried making additional payment but not allowed as my agreement number is INCORRECT. Tried paying in several different ways and still no luck. (Despite having to advertise automated payment line - which only operates during office hours, therefore not AUTOMATED !!)
There is no regular updates, no live tracking, no direct access to customer account. Very disappointing considering most if not all companies moved to online customer portals. Would be beneficial to have direct customer account.
Won't be using them again; I like to stay on top of my finances and those guys are making my life miserable by not allowing me to pay!
One off statement is sent to customers annually, not good enough I am afraid.

17. Mai 2025
Bewertung ohne vorherige Einladung
Moneyway-Logo

Antwort von Moneyway

Hello, thank you for taking the time to leave us a review. We value all feedback received so that we can continually improve our products and services. We have passed your feedback on to the relevant team.

Many thanks, Emily

Bewertet mit 5 von 5 Sternen

12.41

Time, efficiency, honesty and reliable, i was so pleased the way i was attended to. Marcus was very exceptional and supportive in making sure my dream car was a successful. so yes i can beat my chest for the company for their honesty

8. Mai 2025
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Antwort von Moneyway

Hi Chukwuka, thanks for leaving us a review. We are thrilled that you had a great experience. We prioritise customer experience and satisfaction, and your review reaffirms the hard work we put in every day. Take care and enjoy your car.

Many thanks, Emily

Bewertet mit 1 von 5 Sternen

If there was a minus star id have given…

If there was a minus star id have given that. We got car finance through moneyways but had to hand car bqck as was faulty. The car sat on my drive for 7 months and finally they sorted it out and picked it up. We have chased many times and called and promised call backs which never ever happen. We have been promised our money back in our account for the last 3 weeks still nothing. Also they have taken £800 for millage also. Disgraceful customer service.

17. Mai 2025
Bewertung ohne vorherige Einladung
Moneyway-Logo

Antwort von Moneyway

Thank you for your feedback; we’re sorry to hear Moneyway hasn’t met your expectations. Because we can’t see your name we haven’t been able to get in touch with you. We would like to chat to you about this, please call us on 0345 111 7125… and we’ll do the best we can to help.

Kind regards, Emily

Bewertet mit 5 von 5 Sternen

I had an excellent experience…

I had an excellent experience everything went through so quick and so easy with no hassle online paper work was easy to understand and to get everything signed

13. Mai 2025
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Antwort von Moneyway

Hi James, thanks for leaving us a review. We are thrilled that you had a great experience. We prioritise customer experience and satisfaction, and your review reaffirms the hard work we put in every day. Take care and enjoy your car.

Many thanks, Emily

Bewertet mit 5 von 5 Sternen

Great company

The customer service is great, and the whole process was very fast

12. Mai 2025
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Antwort von Moneyway

Hi Damilola, we're glad you had such a wonderful experience with us! We hope you have a lovely day.

Many thanks, Emily

Bewertet mit 5 von 5 Sternen

A great experience!

Emmanuel from Car Loans 365 was extremely helpful in sourcing the perfect car for my family of 7. He was very thorough, friendly and professional. Emmanuel supported me throughout the entire process from locating a suitable vehicle right up until purchase had been completed. I would highly recommend!

5. Mai 2025
Moneyway-Logo

Antwort von Moneyway

Hi Kirsty, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing Moneyway.

Many thanks, Emily

Bewertet mit 1 von 5 Sternen

Paid 5 years

Paid 5 years. Now satisfied. 3 months ago .Still not reported to Credit Agencys. Now to call financial obudsmen. Phone lines impossible to get through, no response to e-mails. Terrible service affecting my credit rating.

14. Mai 2025
Bewertung ohne vorherige Einladung
Moneyway-Logo

Antwort von Moneyway

Hello, we’re sorry to hear that you’ve had problems using our services. Because we can’t see your name we haven’t been able to get in touch with you. We’d love a chance to fix this problem for you. Please call us on 0345 111 7125… and we’ll do the best we can to help.

Kind regards, Emily

Bewertet mit 5 von 5 Sternen

It was a quick and easy

It was a quick and easy. Dontae was great help me every step of the way. I would recommend them to anyone

13. Mai 2025
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Antwort von Moneyway

Hi Wayne, we're so happy we were able to help you out! Thank you for leaving this review.

Many thanks, Emily

Bewertet mit 5 von 5 Sternen

Quick application

Fast easy to applie all round good company to deal with

13. Mai 2025
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Antwort von Moneyway

Hi Christina, we are very happy we could provide you with a positive experience! Thank you for leaving this review.

Many thanks, Emily

Bewertet mit 5 von 5 Sternen

The whole process was simple

The whole process was simple, fast and seamless with swift payment. Excellent service.

11. Mai 2025
Moneyway-Logo

Antwort von Moneyway

Hi Miran, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Moneyway. Thank you for taking the time to leave this review.

Many thanks, Emily

Bewertet mit 5 von 5 Sternen

So simple agreed and signed in the same…

So simple agreed and signed in the same day. Car arriving two days later. Fully recommend. Thanks money way.

10. Mai 2025
Moneyway-Logo

Antwort von Moneyway

Hello Darren, we’re pleased to hear you’re happy with our service – and we hope you’re enjoying the car! Thanks for your comment.

Many thanks, Emily

Bewertet mit 5 von 5 Sternen

Although it's done online

Although it's done online, they were very thorough, professional and helpful.

10. Mai 2025
Moneyway-Logo

Antwort von Moneyway

Hi Paula, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Moneyway. Thank you for taking the time to leave this review.

Many thanks, Emily

Bewertet mit 5 von 5 Sternen

Nice

Efficient service

8. Mai 2025
Moneyway-Logo

Antwort von Moneyway

Hello Rudrik, we’re pleased to hear you’re happy with our service. Our staff love seeing this feedback!

Many thanks, Emily

Bewertet mit 5 von 5 Sternen

Thanks for saving me a lot of money as…

Thanks for saving me a lot of money as I had to refinance the car with yourselves many thanks.

10. Mai 2025
Moneyway-Logo

Antwort von Moneyway

Hi John, we are very happy we could provide you with a positive experience! Thank you for leaving this review.

Many thanks, Emily

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr