Their team was incredibly responsive, providing fast answers to all my questions. The entire process was smooth and straightforward—no confusing paperwork or hidden terms. Their online platform was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Just had to contact MoneyWay & spoke to advisor Emily......What a way to start the day ... Excellent customer skills & makes you feel at ease with my current financial situation ...If your in any do... Mehr ansehen
Unternehmen hat geantwortet
Quick & easy, decided on a Friday that my old car was not going to make another MOT, looked online & was accepted within 2hrs, no issues, just usual ID checks. Collected new car from the garage on th... Mehr ansehen
Unternehmen hat geantwortet
I was helped today by Binta.K, I struggle with simple things like phoning companys to sort out bills ect and I couldnt have been put more at ease, Binta listened to what i had to say carefully, she wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Moneyway offer motor finance through a network of motor dealerships, internet introducers and brokers. Offering fixed term hire purchase arrangements, for the car market. Moneyway is a trading name of Secure Trust Bank PLC, the only UK bank awarded a Customer Service Excellence accreditation. You can have the confidence that Moneyway motor finance will be a sustainable partner that you can work with for years to come, sharing our years of industry experience. We aim to deliver a professional service to our customers.
Kontaktinformationen
Yorke House, Arleston Way, B90 4LH, Solihull, Vereinigtes Königreich
- 0345 111 7125, option 1
- Motorcustomerserviceteam@moneyway.co.uk
- www.moneyway.co.uk
4,6
Hervorragend
7092 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Nothing but a farce you don't listen to…
Nothing but a farce you don't listen to people, I cancelled my finance agreement within the allocated time and still get harassing email and text messages, claiming the car depo i was supposed to get the car have blocked money way and are not accepting any calls ,it is rubbish I contacted Autozone in barnsley myself and they knew I had cancelled the finance and the car at the same time
21. Mai 2025
Antwort von Moneyway
Hello Tony, thank you for taking the time to leave us a review. We’re sorry to hear Moneyway hasn’t met your expectations. We’ve been trying to contact you but have had no luck. Please call us on 0345 111 7125... and we’ll do the best we can to help.
Kind regards, Emily
Everyone I spoke with was very helpful…
Everyone I spoke with was very helpful and considerate to want I wanted and I never felt pressured into something I couldn't afford
18. Juni 2025
Antwort von Moneyway
Hi Julia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Moneyway. Thank you for taking the time to leave this review.
Many thanks, Emily
Antwort von Moneyway
Hello Akhilraj, thank you for taking the time to leave us a review. We would like to chat to you about this. We’ve been trying to contact you but have had no luck. Please call us on 0345 111 7125... and we’ll do the best we can to help.
Kind regards, Emily
Great company used them twice now never…
Great company used them twice now never had a problem would definitely recommend
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Moneyway
Hello, thanks for your comment. We’re thrilled to hear you’d recommend us.
Many thanks, Emily
Easy to deal with and a great service…
Easy to deal with and a great service but communication was slow but got things done in the end.
18. Juni 2025
Antwort von Moneyway
Hi Mary, thank you for taking the time to let us know how we did. We hope you have a great day!
Many thanks, Emily
Quick service
The service was quick and I had relevant information as they took every step
18. Juni 2025
Antwort von Moneyway
Hi Ifeoma, we're glad you had such a wonderful experience with us! We hope you have a lovely day.
Many thanks, Emily
Most helpful and knowledgeable and easy…
Most helpful and knowledgeable and easy to understand
19. Juni 2025
Antwort von Moneyway
Hi Roy, we are very happy we could provide you with a positive experience! Thank you for leaving this review.
Many thanks, Emily
Smooth Process
What made my experience great? Moneyway approved my car loan, and the process was incredibly smooth. The company is clearly doing well by making the application and approval process straightforward and efficient for its customers.
18. Juni 2025
Antwort von Moneyway
Hi David, thank you for this feedback. Reviews like this give us motivation and help us ensure we provide high-quality care.
Many thanks, Emily
Prompt, courtious.
Prompt, courtious and totally professional, unlike many lenders. Who shall remain nameless.
18. Juni 2025
Antwort von Moneyway
Hi Michael, thank you for taking the time to let us know how we did. We hope you have a great day!
Many thanks, Emily
Application made for car finance by…
Application made for car finance by Zuto and was accepted within the hour, excellent service by all.
15. Juni 2025
Antwort von Moneyway
Hi Jeffrey, thank you for taking the time to let us know how we did. We hope you have a great day!
Many thanks, Emily
Process found quiet easy once I found…
Process found quiet easy once I found the car I needed
17. Juni 2025
Antwort von Moneyway
Hi Gary, thank you for taking the time to let us know how we did. We hope you have a great day!
Many thanks, Emily
Disgraceful company completely…
Disgraceful company completely overcharged me for a car that was about to completely collapse then hung me out to dry spent thousands on the car trying to keep it running this was detrimental to mu finances then the car give up I had to hire a car until my iva company could allow me to get new finance and they think they have acted correctly.
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Moneyway
Hello Daniel, thank you for your feedback; we’re sorry to hear Moneyway hasn’t met your expectations. This is something we take extremely seriously. We can see your case is being delt with by the relevant team; they will be in contact within due course.
Kind regards, Emily
Antwort von Moneyway
Hi Mavis, we're glad you had such a wonderful experience with us! We hope you have a lovely day.
Many thanks, Emily
Antwort von Moneyway
Hi Christopher, we're so happy we were able to help you out! Thank you for leaving this review.
Many thanks, Emily
Very helpful company
I am so pleased with the service from money ways. They have helped me to change my car with no hiccups.
14. Juni 2025
Antwort von Moneyway
Hi Rosemary, we are very happy we could provide you with a positive experience! Thank you for leaving this review.
Many thanks, Emily
Rubbish car finance company….
If only I could give this rubbish company 1 star… that would be far too much! I don’t what others experience had with this company, BUT personally speaking : AVOID! They have done a had credit check as bloody AA cars have taken my card details over the phone not letting me know what company wil do this credit check, so after nearly 15 days, they have written me an email in an extra polite way that my card check has failed, they won’t lend me money for car finance, and right now am crying… No, keep your money if you think there’s no other way to get car finance you are wrong!
12. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Moneyway
Hello, we conducted a soft credit check which does not affect your credit score and is not visible to other lenders. However, if you review your own credit file you will be able to see this search.
Because your name isn’t available here we’ve not been able to get in touch. If you wish to discuss this further, please call us on 0345 111 7125.
Kind regards, Emily
Great start to the day had phone call…
Great start to the day had phone call from a Micheal what a lovely gentleman he was.
He was very helpful all through the call very friendly also said he is always there if need him
100%
9. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Moneyway
Hello, we’re pleased to hear you’re happy with our service – and we hope you’re enjoying the car! Thanks for your comment.
Many thanks, Emily
Service excellent fro start to finish…
Service excellent fro start to finish highly recommended
5. Juni 2025
Antwort von Moneyway
Hi Stewart. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Moneyway.. Thank you for taking the time to leave this review.
Many thanks Callum
I strongly satisfy with finance which has well knowledgeable and helpful people.
I strongly satisfy with finance which provide me lots of car for my interests which they never get tired of hunting my choice car with very polite and helpful till month. Thus company is doing extra mile that no objection and unexpected happiness who are looking for their dream car. Fast and reliable.
6. Juni 2025
Antwort von Moneyway
Hi Dipendra, thanks for leaving us a review. We are thrilled that you had a great experience. We prioritise customer experience and satisfaction, and your review reaffirms the hard work we put in every day. Take care and enjoy your car.
Many thanks Callium
Just had to contact MoneyWay & spoke to…
Just had to contact MoneyWay & spoke to advisor Emily......What a way to start the day ... Excellent customer skills & makes you feel at ease with my current financial situation
...If your in any doubt about contacting these please don't be they are there to help & not judge...
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Moneyway
Hi Colin, thank you very much for taking the time to leave us a 5-star review, your feedback is important to us. We're really happy to hear that you have been impressed with our service and that you enjoyed your delivery experience from Emily - we'll make sure that we pass on your positive feedback to them.
Man thanks Callum
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