Their team was incredibly responsive, providing fast answers to all my questions. The entire process was smooth and straightforward—no confusing paperwork or hidden terms. Their online platform was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Just had to contact MoneyWay & spoke to advisor Emily......What a way to start the day ... Excellent customer skills & makes you feel at ease with my current financial situation ...If your in any do... Mehr ansehen
Unternehmen hat geantwortet
Quick & easy, decided on a Friday that my old car was not going to make another MOT, looked online & was accepted within 2hrs, no issues, just usual ID checks. Collected new car from the garage on th... Mehr ansehen
Unternehmen hat geantwortet
I was helped today by Binta.K, I struggle with simple things like phoning companys to sort out bills ect and I couldnt have been put more at ease, Binta listened to what i had to say carefully, she wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Moneyway offer motor finance through a network of motor dealerships, internet introducers and brokers. Offering fixed term hire purchase arrangements, for the car market. Moneyway is a trading name of Secure Trust Bank PLC, the only UK bank awarded a Customer Service Excellence accreditation. You can have the confidence that Moneyway motor finance will be a sustainable partner that you can work with for years to come, sharing our years of industry experience. We aim to deliver a professional service to our customers.
Kontaktinformationen
Yorke House, Arleston Way, B90 4LH, Solihull, Vereinigtes Königreich
- 0345 111 7125, option 1
- Motorcustomerserviceteam@moneyway.co.uk
- www.moneyway.co.uk
4,6
Hervorragend
7092 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Least likely of all lenders to offer…
Least likely of all lenders to offer finance and this was confirmed when these guys refused me credit and I got credit at a much better rate elsewhere.
Don't waste your time (or a hard credit search on your record) using this company.
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Moneyway
Hello, we conducted a soft credit check which does not affect your credit score and is not visible to other lenders. However, if you review your own credit file you will be able to see this search.
Because your name isn’t available here we’ve not been able to get in touch. If you wish to discuss this further, please call us on 0345 111 7125.
Kind regards, Emily
Horrible experience in relation to a death.
Horrible experience in relation to a bereavement and having to return the car as no longer required. Took ages to get car returned and then once returned still getting letters months on to say liable for a debt even though the car was returned and there is no estate. Spoken to moneyway and they said the FCA make them send the letter but then failed to tell me they also passed the ‘debt’ to the solicitors and got a letter and had to call them. I would never recommend on this basis.
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Moneyway
Hello, we’re sorry to hear that you’ve had problems using our services. Because we can’t see your name we haven’t been able to get in touch with you. We want to do our best to make sure this doesn’t happen again. Please call us on 0345 111 7125… so we can help you.
Kind regards, Emily
Oscar was very helpful and went above…
Oscar was very helpful and went above and beyond in helping me.
He was available all the time , made everything easy on completion.
10 stars for sure.
8. Juli 2025
Antwort von Moneyway
Hi Karen, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing Moneyway.
Many thanks, Emily
Too much interest.
27. Juli 2024
Antwort von Moneyway
Hi Ramesh, thanks for your review. The interest rates charged on our agreements take into consideration the customer’s credit profile and the associated risk of lending. The interest rate may be higher where there has been a history of credit impairments, such as previous late payments and arrears on other financial commitments.
If you wish to contact us, please call us on 0345 111 7125.
Kind regards, Emily
Antwort von Moneyway
Hi William, thank you for taking the time to let us know how we did. We hope you have a great day!
Many thanks, Emily
Not responding
Not responding, I like to cancel my policy but no response but before I sign they are chase me to sign my contract
4. Juli 2025
Antwort von Moneyway
Hello Bernat, we were glad to be able to contact you and sort your problem out for you. However, if you have any more trouble please don’t hesitate to call.
Kind regards, Emily
Connor was very helpful and polite and…
Connor was very helpful and polite and very good at his job made you feel at ease and never pressured me
4. Juli 2025
Antwort von Moneyway
Hi Kelly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Moneyway. Thank you for taking the time to leave this review.
Many thanks, Emily
Excellence , No Fault
So simple , no fuss , excellent people to Speak to
Would highly recommend Moneyway
To Everyone
Thank you
2. Juli 2025
Antwort von Moneyway
Hi Christopher, thank you for this feedback. Reviews like this give us motivation and help us ensure we provide high-quality care.
Many thanks, Emily
The whole process was made very easy by…
The whole process was made very easy by the team and will be picking my car up in a few days,give them a try
3. Juli 2025
Antwort von Moneyway
Hi Kevin, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing Moneyway.
Many thanks, Emily
Think there doing a fantastic job great…
Think there doing a fantastic job great as always dealt with my request soon as brilliant
2. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Moneyway
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Moneyway. Thank you for taking the time to leave this review.
Many thanks, Emily
Nice pleasant staff.
Nice pleasant staff.
Very easy to deal with, helped with any queries expertly.
🥇🥇🥇🥇🥇
2. Juli 2025
Antwort von Moneyway
Hi Allan, we are very happy we could provide you with a positive experience! Thank you for leaving this review.
Many thanks, Emily
Antwort von Moneyway
Hi Damion, thank you for taking the time to let us know how we did. We hope you have a great day!
Many thanks, Emily
Antwort von Moneyway
Hi Deborah, we are very happy we could provide you with a positive experience! Thank you for leaving this review.
Many thanks, Emily
Antwort von Moneyway
Hi Nigel, we're so happy we were able to help you out! Thank you for leaving this review.
Many thanks, Emily
Everyone concerned was very helpful and…
Everyone concerned was very helpful and everything was done and dusted within a day, excellent communication.
26. Juni 2025
Antwort von Moneyway
Hi Keith, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing Moneyway.
Many thanks, Emily
Antwort von Moneyway
Hi Ronald, we're so happy we were able to help you out! Thank you for leaving this review.
Many thanks, Emily
Antwort von Moneyway
Hi Christopher, we are very happy we could provide you with a positive experience! Thank you for leaving this review.
Many thanks, Emily
Antwort von Moneyway
Hi Darshake, thank you for this feedback. Reviews like this give us motivation and help us ensure we provide high-quality care.
Many thanks, Emily
Antwort von Moneyway
Hello Benjamin, thanks for your comment. We’re pleased to hear you’re happy with our service.
Many thanks, Emily
Nothing but a farce you don't listen to…
Nothing but a farce you don't listen to people, I cancelled my finance agreement within the allocated time and still get harassing email and text messages, claiming the car depo i was supposed to get the car have blocked money way and are not accepting any calls ,it is rubbish I contacted Autozone in barnsley myself and they knew I had cancelled the finance and the car at the same time
21. Mai 2025
Antwort von Moneyway
Hello Tony, thank you for taking the time to leave us a review. We’re sorry to hear Moneyway hasn’t met your expectations. We’ve been trying to contact you but have had no luck. Please call us on 0345 111 7125... and we’ll do the best we can to help.
Kind regards, Emily
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