Our McMillan coffee morning here at Merchants Gate on the 24th September was not only a huge success financially, raising a wopping £365, but socially too. Apart from the usual chat and laughter our... Mehr ansehen
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Das sagen Bewerter
We stayed for one night at the McCarthy and Stone retirement development, Morgan Court, in Petworth West Sussex. The guest suite was immaculate! Even with a little fridge with fresh milk. Penny, the h... Mehr ansehen
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Avalon Court Lincoln. Our Manager, Sue Kirby runs a wonderful Slimmers Club on a Thursday morning. It is a happy and vibrant group meeting where we share a great deal of laughter whilst supporting one... Mehr ansehen
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I moved into a second floor two bedroom apartment in Folland Ct. In 2018. This was a direct sale from McCarthy Stone. As a single occupant the second bedroom serves as a “Dining Room” although not use... Mehr ansehen
Unternehmensdetails
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- Hausverwaltungsunternehmen
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- Seniorenheim
Vom Unternehmen geschrieben
We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.
Vom Unternehmen geschrieben
- Moving Made Easier
- Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
- Try It Before You Buy
- This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
- Retirement Properties for Sale or Rent
- McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.
Kontaktinformationen
100 Holdenhurst Road, BH8 8AL, Bournemouth, Vereinigtes Königreich
- 0800 310 0532
- www.mccarthyandstone.co.uk
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Sanderling Court, Bournemouth
My father lives here and I visit every few months. It is a very comfortable place, with a lovely communal lounge and guest suite.
It is a friendly place and I am always welcomed by the other residents when I visit.
It is well situated with good bus routes and the station is fairly close.
There is a well kept garden, accessible to everyone.
Amy, the house manager, keep an eye on all of the residents and contacts me if she has any concerns about my father. She and other residents, also arrange events and meals.
It offers the privacy of individual, privately owned flats, with the opportunity to socialise with others or not.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Christine Schofield,
Thank you for taking the time to share your experience of Sanderling Court, a McCarthy and Stone development in Bournemouth.
We’re delighted to hear that your father enjoys living at Sanderling Court and that you have always found it to be such a comfortable and welcoming place to visit. It’s especially pleasing to know that residents have made you feel so welcome and that the development’s location, facilities and well-maintained gardens contribute positively to the community.
It is particularly lovely to read your kind words about Amy, the House Manager. Our teams are committed to delivering excellent service, and your feedback highlights Amy’s caring and proactive approach in supporting residents and keeping families informed when concerns arise. We’re also pleased to hear how much you value the events and social activities organised by Amy and residents alike. We will ensure Amy receives a copy of your review – it will mean a great deal to her.
Thank you also for recognising the balance Sanderling Court offers between independent living and the opportunity to socialise within a friendly community.
Many thanks again for taking the time to share your feedback, we really appreciate it!
Kind regards,
The McCarthy and Stone Team
A very comfortable stay with little extras …
A very comfortable stay which meant I could be close to my mum at Charlotte Court so very convenient.
The room is very well equipped with extra towels, bedding and a small fridge, which is brilliant and Sue, the house manager, had stocked the room with the all essentials and a few treats too! It was perfect for what I needed. A home away from home.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Angela Janse van Rensburg,
Thank you for taking the time to share your feedback following your stay in the Guest Suite at Charlotte Court, a McCarthy and Stone development.
We’re delighted to hear that the Guest Suite provided such a comfortable and convenient place to stay while visiting your mum. It’s wonderful to know that the suite was well equipped and offered everything you needed to feel at home during your visit.
It is particularly lovely to read your kind words about Sue, the House Manager. Our teams strive to deliver an excellent service, and your feedback highlights Sue’s thoughtful and welcoming approach, from ensuring the room was fully stocked with essentials to adding those extra touches that helped make your stay so enjoyable. We will ensure Sue receives a copy of your review – it will mean a great deal to her.
Thank you again for sharing your experience. We’re delighted that Charlotte Court felt like a home away from home, and we hope to welcome you back again in the future.
Kind regards,
The McCarthy and Stone Team
Paxton Court, Tenby.
What a lovely place, the homeowners were very kind and gave information as to the area of Tenby , the guest suite was lovely & welcoming with all the facilities required.
Would definitely return & spread the word as to a wonderful weekend,
Special thanks to Jackie, H, Manager for facilitating the information for access which was really easy.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Paul Edwards,
Thank you for taking the time to share your feedback following your stay in the Guest Suite at Paxton Court, a McCarthy and Stone development in Tenby.
We’re delighted to hear that you had such an enjoyable weekend and that both the Guest Suite and the warm welcome you received helped make your stay a memorable one. It’s especially lovely to know that homeowners took the time to share their local knowledge and recommendations, helping you make the most of your visit to Tenby.
A special thank you for recognising Jackie, the House Manager. We’re pleased to hear that she made the booking and access arrangements straightforward and hassle-free. Those little touches can make all the difference, and we’ll be sure to share your kind comments with her.
Thank you again for your lovely review. We’re delighted that you would recommend Paxton Court to others, and we look forward to welcoming you back in the future.
Kind regards,
The McCarthy and Stone Team
Retirement Living at its best
In January 2023 – after many years of living on Tunbridge Wells High St, in a 3rd floor flat with no lift – no car parking space – and no outdoor space whatsoever [e.g. balcony/patio – and with age making physical effort more and more demanding – I finally decided to buy an Apartment at The Dairy – a McCarthy & Stone Retirement Home in Tunbridge Wells
Over the 3+ years I have now spent here I am immensely glad I made this decision, and have nothing but praise for the many ways in which it has improved my life!
• The only “house-work” I have done over these 3 years has been washing-up!
• For shopping:
o there is a TESCO Express literally next door
o both M&S and Little WAITROSE have stores BP and SHELL petrol stations within a 5-minutewalk
o A Sainsbury Local is even nearer
• The building is very modern [opened only in 2018] so is very well-equipped, and immaculately maintained
• There is dedicated enclosed car-park for residents and visitors, which also includes an attractive garden area with comfortable out-door seating.
• There is an excellent BISTRO – where many residents enjoy a very pleasant and sociable lunch time
• The Management arranges a number of optional leisure activities on a regular basis – including Scrabble – Bingo – Quiz-Evenings – etc
One of the most impressive – and precious –asset of life in The Dairy is the exceptional quality of the staff team here. Whereas in the “hospitality” and “care” field, high levels of staff turnover are the norm, most of the Staff at The Dairy have been in place for many years, and constitute a stable and extremely consistent and well-knit team.
Since moving in myself over 3 years ago, I have seen friend who has moved in to a more recently opened Retirement Home [The Beckett]] .......and I have had the opportunity to pay several prospective visits to Paramount Place ,the newest similar facility in Tunbridge Wells [which is expect to open in the next few weeks]
In both cases I am immensely thankful that I made the choice to come to The Dairy- which I believe to be in every way a much better choice.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Trevor Hurrell,
Thank you for taking the time to share such detailed feedback about your experience of living at The Dairy, a McCarthy & Stone development in Tunbridge Wells.
We’re delighted to hear that your move to The Dairy has had such a positive impact on your quality of life and that, more than three years on, you remain so pleased with your decision. It’s wonderful to know that the development’s location, facilities, communal areas and social opportunities have all contributed to making everyday life more convenient, enjoyable and fulfilling.
It is especially heartening to read your comments about the team at The Dairy. Our teams are committed to delivering excellent service, and your feedback highlights the dedication, professionalism and continuity that help create a welcoming and supportive community for homeowners. We will ensure your kind comments are shared with the team – they will be delighted to receive this recognition.
We’re also pleased to hear how much you value the Bistro, organised activities and the opportunity to enjoy an independent lifestyle within a friendly and well-maintained environment. Feedback such as yours demonstrates the positive difference that Retirement Living can make.
Many thanks again for taking the time to share your experience and recommendation.
Kind regards,
The McCarthy & Stone Team
The room was very clean and comfortable.
The room was very clean and comfortable at our short stay in Westfield View Norwich.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Steve Fox,
Thank you for review. We are pleased to hear that you found the Guest Suite to be clean and comfortable.
So we can share your feedback with the relevant team, please could you edit your review to include the name of the development this applies to?
Many thanks,
The McCarthy & Stone team.
A wonderful stay in the guest apartment.
As several occasions previously, we stayed in the guest apartment at the location of Marine road, in Scarborough. This apartment, together with all areas we visited, were absolutely pristine and a pleasure to be there. The beds were very comfortable and a good night’s sleep was not a problem.
It is worth noting that the complex manager, David Beckett, keeps a close eye, without being intrusive, on the daily upkeep of this very welcoming and warm facility. From the odd times that we met David, we found him to be friendly, courteous and very professional. Also, these attributes can also be found in the team that has been carefully selected.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Ken's Thompson pro max,
Thank you for taking the time to share your feedback following your stay in the Guest Suite at North Bay Court, a McCarthy and Stone development in Scarborough.
We’re delighted to hear that you have now stayed with us on several occasions and that you continue to find the Guest Suite and communal areas to be presented to such a high standard. It’s especially pleasing to know that you found the accommodation comfortable, welcoming and conducive to a great night’s sleep.
It is particularly heartening to read your kind words about David, the House Manager. Our teams strive to deliver an excellent service, and your feedback highlights David’s professionalism, attention to detail and commitment to maintaining the high standards that make North Bay Court such a welcoming place for residents and their visitors. We’re also pleased to hear your recognition of the wider team and the positive contribution they make to the development. We will ensure David and the team receive a copy of your review – it will mean a great deal to them.
Many thanks again for taking the time to share your experience, and we look forward to welcoming you back to North Bay Court in the future.
Kind regards,
The McCarthy and Stone Team
CaenStone court…
My father had a flat in CaenStone court Arundel for 3 years. It was a very happy place for him. The building is situated in the heart of the town with local amenities very close by . The house manager Francesca has done in great job of creating a warm friendly environment for the residents .
Highly recommend
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Joanna Box,
Thank you for taking the time to share your experience of Caen Stone Court, a McCarthy and Stone development in Arundel.
We’re delighted to hear that your father enjoyed three happy years living at the development and that its central location, with easy access to local amenities, contributed positively to his experience.
It is particularly heartening to read your kind words about Francesca, the House Manager. Our teams are committed to delivering excellent service, and your feedback highlights Francesca’s dedication to creating a warm, friendly and welcoming environment for residents. We will ensure she receives a copy of your review – it will mean a great deal to her.
Thank you also for your recommendation. It is wonderful to know that Caen Stone Court provided such a positive home for your father.
Many thanks again for taking the time to share your feedback.
Kind regards,
The McCarthy and Stone Team
My mum loved living in her apartment
My mum loved her McCarthy & Stone apartment in Morpeth and was incredibly happy in it for many years. She often said how much she loved it and how happy she was. The House Manager was always incredibly kind and helpful. I would definitely recommend them as a place to live once you reach a certain age!
29. März 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Sarah Olsen,
Thank you for taking the time to share your experience.
We’re delighted to hear that your mum loved living in her McCarthy & Stone apartment and was so happy there for many years. Knowing that residents feel comfortable, secure and truly at home is incredibly important to us.
It is particularly heartening to read your kind words about the House Manager. Our teams are committed to delivering excellent service, and your feedback highlights the kindness, support and assistance that helped make your mum’s experience such a positive one.
To help us share your feedback with the correct team and ensure the House Manager receives recognition for your kind comments, please could you update your review to include the name of the development your mum lived at?
Thank you also for your recommendation. Feedback such as yours is greatly appreciated and reflects the welcoming communities we strive to create across our developments.
Many thanks again for taking the time to share your feedback.
Kind regards,
The McCarthy & Stone Team
McCarthy & Stone Chester…
Staying at McCarthy Stone Chester proved a wonderful two day stay. The location is fantastic as is the city. Graham the house manager was totally professional and extremely helpful from the start.
Thank you 🌝
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Tim
Thank you for your review. We are delighted to hear that you had such a wonderful two-day stay at McCarthy & Stone in Chester and that you enjoyed both the location and the city.
It is lovely to read your kind words about the House Manager Graham. We are glad he made you feel welcome and supported with his professional and helpful approach from the start. If you can advise which development, you stayed at we will pass your feedback on to him.
Thank you again for taking the time to share your experience.
The McCarthy & Stone team
Lady at waverley court is very grateful…
Lady at waverley court is very grateful for the care we give to her as sometimes can be unsteady.Very happy with the carer that comes as builds a close relationship with that person and that it’s the the same carer weekly which is important to the client as wants this person to continue coming . And if any concerns tells her son who knows who to contact .
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Dawn
Thank you for sharing your feedback. We are pleased to hear that the resident at Waverley Court a McCarthy & Stone development in Carlisle feels grateful for the care and support she receives.
It is good to know that having the same carer each week is helping to build a trusted relationship and providing the consistency that is so important to her.
Thank you again for taking the time to share your review
The McCarthy & Stone team
McCarthy Stone has been a lifeline for me
McCarthy Stone has been a lifeline for me in this next phase of my life. Retirement felt like the looming unknown until I happened across McCarthy Stone’s Rebecca Fleetwood. She listened, she explored options with me and ultimately guided me through the process of purchasing a shared ownership apartment at Powell House in Sutton Coldfield. Her hospitality, support and attention to detail was second to none. I felt welcomed and supported as a customer. The thoughtfulness behind their service is phenomenal with the end result being the smoothest, best orchestrated house move ever! McCarthy Stone does it right and Rebecca is a shining example of what exceptional service should look and feel like. Thank you so very much 🙏🏾
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Valerie
Thank you so much for your review. We are delighted to hear that McCarthy & Stone has been such a lifeline for you as you begin this exciting next chapter at Powell House, a McCarthy & Stone development in Sutton Coldfield.
It is lovely to read your kind words about Rebecca Fleetwood. We are so pleased that her support, care and attention to detail helped make your journey feel welcoming and reassuring. We will be sure to pass your feedback on to Rebecca and the wider team, who will be thrilled to hear it.
Thank you again for taking the time to share your experience.
The McCarthy & Stone team
Carpenter Court Nottingham
Mum has been at Carpenter Court Nottingham for almost 2 years. Fiona the house manager celebrates working there for 5 years this week. Just wanted to say what a fantastic support Fiona is to the residents. She frequently goes above and beyond her duties to make the day to day easier and more enjoyable. Fiona regularly organises events to bring the complex residents and wider community together. We feel very fortunate to have Fiona as the house manager, long may she continue.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Joe
Thank you so much for your review. We are delighted to hear that your mum has been happy at Carpenter Court a McCarthy & Stone development in Nottingham, over the past two years, and that the House Manager Fiona has been such a fantastic support to the residents.
It is lovely to hear how Fiona goes above and beyond to make day-to-day life easier and more enjoyable, as well as bringing residents and the wider community together through regular events. We will be sure to pass your kind words on to Fiona.
Thank you again for taking the time to share your review.
The McCarthy & Stone team
I recently stayed in the guest suite at…
I recently stayed in the guest suite at Beeches Gate in Aberdeen. It was very clean, comfortable and very well presented.
A special thank you to the House Manager, Amanda. So incredibly helpful, friendly and professional from start to finish.
Excellent service and a wonderful welcome.
Highly recommended, a lovely place and a wonderful Manager.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Evelyn Buchanan,
Thank you for taking the time to share your feedback following your stay in the guest suite at Beeches Gate.
We are delighted to hear that you found the suite clean, comfortable, and well presented. Providing a welcoming and relaxing environment for homeowners' family members and friends when they visit is something we take great pride in.
We are especially pleased to hear your kind comments about Amanda. Her helpful, friendly, and professional approach clearly made a positive impression, and we will be sure to pass on your feedback to her. We know she will be delighted to hear that she helped make your stay such an enjoyable one.
Thank you again for your wonderful review and recommendation. We hope to have the pleasure of welcoming you back to Beeches Gate in the future.
Kind regards,
The McCarthy & Stone Team
We had a wonderful stay at Hailes Green…
We had a wonderful stay at Hailes Green Haddington visiting my father. The development manager, Sarah Bain, couldn’t do more to ensure that everything was (as always) perfect with the guest suite immaculate and super comfortable. Another great stay - thank you!
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Rollo
Thank you so much for your review. We are delighted to hear that you had another wonderful stay at The Hailes, a McCarthy & Stone development in Scotland while visiting your father.
It is great to hear that the House Manager Sarah made everything perfect for you and that the guest suite was immaculate and comfortable.
We will be sure to pass on your kind words to Sarah. We look forward to welcoming you back again soon.
Kind Regards
The McCarthy & Stone Team
Big thumbs-up
My brother lives at Alavana Place in Kendal. His mobility is compromised and general health not all that strong. Living there suits him well. I, with my wife on occasions, visit him fairly frequently; last week the two of us visited and stayed in the spacious and very comfortable guest suite.
Alavana Place is very well appointed, a pleasant environment and excellently managed. Barbara is the on-the-spot manager and is both welcoming and helpful - always a pleasure to see again.
She sets the tone of the place so warmly and positively; I know that my brother Harry would second that.
Five stars, no question.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Robin Wedderburn,
Thank you for taking the time to share your wonderful feedback about Alavana Place.
We are delighted to hear that Alavana Place provides such a positive environment for your brother and that it suits his needs so well. It is also lovely to know that you and your wife enjoyed your recent stay in the guest suite, finding it spacious and comfortable during your visit.
We are particularly pleased to hear your kind comments about Barbara. Creating a warm, welcoming, and supportive community is incredibly important to us, and it is clear from your review the positive impact she has on both homeowners and visitors. We will be sure to share your feedback with her, and we are certain she will be delighted to know how much her efforts are appreciated.
Thank you again for your thoughtful review. It is especially reassuring to hear that both you and your brother have had such positive experiences at the development.
Kind regards,
The McCarthy & Stone Team
Happy Birthday and Happy Life
My father recently celebrated a significant milestone birthday while a resident at Augustus House, Virginia Water. What really stood out was the care, support and genuine affection that the team have shown towards my father and us his family. Not just on one off events, but day in and day out. Their dedication is exemplary and is helping make Dad's later years some of the happiest he's ever had. Thankyou all.
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Mr D Gordon,
Thank you for taking the time to share such a heartfelt review of Augustus House.
We are delighted to hear that your father recently celebrated this significant milestone birthday surrounded by the care and support of the team. It is particularly wonderful to know that it is not just the special occasions that stand out, but the genuine kindness, dedication, and affection shown day in and day out to both your father and your family.
Creating a warm, supportive community where homeowners can enjoy their later years with confidence and happiness is incredibly important to us, so it is especially rewarding to hear that your father's time at Augustus House has been among the happiest of his life.
Thank you for your kind words and for placing your trust in us. We will be sure to share your comments with the team at Augustus House, who will be delighted to know the positive impact they have made.
Kind regards,
The McCarthy & Stone Team
Superb: Alavana place guest suite, Kendal, UK
We stayed for over 1 week in the guest suite at Alavana Place in Kendal, while visiting my parents. The suite has beautiful views over Kendal cricket club and to the hills beyond and is within easy walking distance of the centre of Kendal. The suite is very spacious with a very comfortable double bed and en-suite facilities. The suite was spotlessly clean and we were provided with ample towels, cookies and coffee and tea making facilities. The site manager was very professional and welcoming. We really enjoyed our stay.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Keir,
Thank you for taking the time to share your feedback following your stay in the guest suite at Alavana Place.
We are delighted to hear that you enjoyed your visit while spending time with your parents and that you found the suite spacious, comfortable, and spotlessly clean. It is wonderful to know that the views across Kendal Cricket Club and towards the surrounding hills helped make your stay even more enjoyable, and that the location provided convenient access to Kendal town centre.
We are also pleased to hear that the suite was well equipped for your stay and that the House Manager made you feel welcome. Providing a comfortable and welcoming environment for family members and friends visiting homeowners is something we greatly value.
Thank you again for your kind comments. We will be sure to share your feedback with the team at Alavana Place, who will be delighted to hear that you had such a positive experience.
Kind regards,
The McCarthy & Stone Team
Sydney Grange problems solved
We moved in to Sydney Grange in Failsworth Manchester nearly 12 months ago. Our House Manager Debra Knibbs has been fantastic, very professional, friendly and efficient. We needed the Sprinkler system changing leaving massive holes in the ceiling. However Howard our handyman did a fantastic job repairing it. With all jobs we have found Howard to be efficient, professional and friendly too. We are lucky here to have Debra who is very caring and a very capable handyman in Howard.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Jean Atherton,
Thank you for taking the time to share your feedback about your experience at Sydney Grange.
We are delighted to hear that you have settled into your new home and that Debra has provided such professional, friendly, and efficient support during your first year at the development. We are also pleased to hear your praise for Howard and the excellent work he carried out following the sprinkler system alterations. We appreciate that the repairs required were significant, and it is wonderful to know that his workmanship, professionalism, and friendly approach helped resolve the issue to your satisfaction.
We will be sure to share your kind comments with both Debra and Howard, who will be delighted to know their efforts have been recognised.
Thank you again for your review. If there was any aspect of your experience that did not meet your expectations, we would welcome the opportunity to understand more so that we can continue to improve our services. Please speak with Debra the first instance.
Kind regards,
The McCarthy & Stone Team
We stayed in the guest suite at Mallory…
We stayed in the guest suite at Mallory Court for a week, and Liz the house manager could not have made our stay any better. Everything in the room was clean and comfortable. The best guest suite we have stayed in. Would highly recommend to other residents looking to stay in the area.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear Paul Frankland,
Thank you for taking the time to share your feedback following your stay in the guest suite at Mallory Court.
We are delighted to hear that you enjoyed your week-long stay and found the suite to be clean, comfortable, and well presented. It is especially pleasing to hear that Liz helped make your visit such a positive experience. We will be sure to pass on your kind comments, which we know she will greatly appreciate.
It is wonderful to know that the guest suite was the best you have stayed in. Providing a welcoming and comfortable place for homeowners' family members and friends to stay when visiting is something we take great pride in, so it is especially rewarding to receive such positive feedback.
Thank you again for your lovely review. We hope to have the pleasure of welcoming you back to Mallory Court in the future.
Kind regards,
The McCarthy & Stone Team
If MccarthyStone go ahead with the…
If MccarthyStone go ahead with the reform relating to new contracts, dictated by them, for gardeners, window cleaners and cleaners,
that will not be using the current team we have at Flora Grange. (We have a very good team) i feel there would be a riot if we lose the individuals the residents have become familiar with. They are trusted, friendly and helpful. We do not want some generic service that does not care about the people or the property.
MccarthyStone stop dictating to the Owners of the apartments. Please remember older people do not like change. We have a settled daily routine that contributes towards the happiness of the site.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von McCarthy & Stone
Dear K Hobson,
Thank you for taking the time to share your feedback about Flora Grange.
We appreciate how important the on-site service teams are to homeowners and understand why the proposed changes have generated concern. It is encouraging to hear the positive comments about your current gardening, window cleaning, and cleaning teams, and the trusted relationships they have built with residents over time.
We would like to reassure homeowners that any proposed changes to contractors are subject to consultation, and feedback from residents forms an important part of that process. The aim is to ensure that services continue to provide value, meet the needs of homeowners, and are delivered to an appropriate standard for the development.
We recognise that familiarity, consistency, and trust are particularly important within retirement communities, and we appreciate you taking the time to share your views. Your comments will be passed on to the relevant team as part of the ongoing consultation.
Thank you again for your feedback.
Kind regards,
The McCarthy Stone Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.