McCarthy & Stone Bewertungen 

5.263
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Our McMillan coffee morning here at Merchants Gate on the 24th September was not only a huge success financially, raising a wopping £365, but socially too. Apart from the usual chat and laughter our... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Avalon Court Lincoln. Our Manager, Sue Kirby runs a wonderful Slimmers Club on a Thursday morning. It is a happy and vibrant group meeting where we share a great deal of laughter whilst supporting one... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I moved into a second floor two bedroom apartment in Folland Ct. In 2018. This was a direct sale from McCarthy Stone. As a single occupant the second bedroom serves as a “Dining Room” although not use... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My father lived at Hilltree Court, Giffnock for 11 years. In his ladt few years he integrated fully into the facilties including lunch,film afternoons, fish evenings, coffee mornings, quizzes, enterta... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hausbauunternehmen
  2. auch in
  3. Bauunternehmen
  4. Hausverwaltungsunternehmen
  5. Immobilienmakler
  6. Seniorengemeinschaft
  7. Seniorenheim

Vom Unternehmen geschrieben

We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.

Vom Unternehmen geschrieben

Moving Made Easier
Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
Try It Before You Buy
This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
Retirement Properties for Sale or Rent
McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

5263 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(5.263)

1.540 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

We stayed in the guest suite at Mallory…

We stayed in the guest suite at Mallory Court for a week, and Liz the house manager could not have made our stay any better. Everything in the room was clean and comfortable. The best guest suite we have stayed in. Would highly recommend to other residents looking to stay in the area.

26. August 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Paul Frankland,

Thank you for taking the time to share your feedback following your stay in the guest suite at Mallory Court.

We are delighted to hear that you enjoyed your week-long stay and found the suite to be clean, comfortable, and well presented. It is especially pleasing to hear that Liz helped make your visit such a positive experience. We will be sure to pass on your kind comments, which we know she will greatly appreciate.

It is wonderful to know that the guest suite was the best you have stayed in. Providing a welcoming and comfortable place for homeowners' family members and friends to stay when visiting is something we take great pride in, so it is especially rewarding to receive such positive feedback.

Thank you again for your lovely review. We hope to have the pleasure of welcoming you back to Mallory Court in the future.

Kind regards,
The McCarthy & Stone Team

Bewertet mit 2 von 5 Sternen

If MccarthyStone go ahead with the…

If MccarthyStone go ahead with the reform relating to new contracts, dictated by them, for gardeners, window cleaners and cleaners,
that will not be using the current team we have at Flora Grange. (We have a very good team) i feel there would be a riot if we lose the individuals the residents have become familiar with. They are trusted, friendly and helpful. We do not want some generic service that does not care about the people or the property.
MccarthyStone stop dictating to the Owners of the apartments. Please remember older people do not like change. We have a settled daily routine that contributes towards the happiness of the site.

1. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear K Hobson,

Thank you for taking the time to share your feedback about Flora Grange.

We appreciate how important the on-site service teams are to homeowners and understand why the proposed changes have generated concern. It is encouraging to hear the positive comments about your current gardening, window cleaning, and cleaning teams, and the trusted relationships they have built with residents over time.

We would like to reassure homeowners that any proposed changes to contractors are subject to consultation, and feedback from residents forms an important part of that process. The aim is to ensure that services continue to provide value, meet the needs of homeowners, and are delivered to an appropriate standard for the development.

We recognise that familiarity, consistency, and trust are particularly important within retirement communities, and we appreciate you taking the time to share your views. Your comments will be passed on to the relevant team as part of the ongoing consultation.

Thank you again for your feedback.

Kind regards,
The McCarthy Stone Team

Bewertet mit 5 von 5 Sternen

Michelle from the Oaks always makes…

Michelle from the Oaks always makes sure that any problems in my Grandmother’s flat is sorted very quickly. She recently had no hot water but made sure that someone came straight away to look at the problem and to fix it accordingly.

7. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Lauren Taylor,

Thank you for taking the time to share your feedback about The Oaks, a McCarthy & Stone development.

We are delighted to hear about the positive support Michelle has provided for your grandmother at The Oaks. It is reassuring to know that when an issue arose with the hot water, Michelle acted quickly to ensure that the problem was investigated and resolved as soon as possible.

Providing responsive support and peace of mind to homeowners and their families is incredibly important to us, so it is wonderful to receive such positive feedback. We will be sure to pass on your kind comments to Michelle, who will be pleased to know that her efforts have been appreciated.

Thank you again for your review.
The McCarthy & Stone team

Bewertet mit 2 von 5 Sternen

2 stars When I purchase my apartment nearly 7…

When I purchase my apartment nearly 7 years ago now.I was given a brochure which said that we had beautifully landscape gardens, what a fallacy that was our main front garden had been a rubbish tip during the building and Was not even levelled out upon completion it simply had a small amount of top soil thrown on it and some grass seed.
We did complain at the time. And a man came down apparently from head office. I was not here on that day, but apparently he looked at it. And said there was nothing wrong with it. Obviously he should have gone to specsaver.
Since then, we have paid for various treatments, which have been an absolute waste of money.
And then to top it all during covid , I was told I could not sit in the garden , and I said it was a allowed ,to which they replied that it was their garden , and they would say who , and when could sit in it.
So if it's your garden, McCarthy and Stone How about making it good and fit to Look at. Obviously at your own expense

Regards
Gordon Ferguson
38 Shilling Place

7. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Gordon Ferguson,

Thank you for taking the time to share your feedback regarding the gardens at Shilling Place, and allowing us to look into this matter.

We are sorry to read of your disappointment and appreciate that concerns about the landscaped areas have been a source of frustration for some time. We recognise how important well-maintained communal gardens are to residents and the contribution they make to the enjoyment of the development.

We have been in contact with the Operations Manager, and would like to reassure you that the concerns raised regarding the condition of the lawn and surrounding landscaped areas are currently being reviewed by our Operations team. This includes consideration of the issues residents have raised and the options available to improve the affected areas.

The Operations team is actively managing this matter and will provide a further update to residents in due course once the review has progressed and next steps have been agreed.

Thank you again for taking the time to share your views. Feedback from residents is important to us and helps inform ongoing discussions about the management and upkeep of communal areas.

Kind regards,
The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Excellent

Excellent, very helpful and professional. Manager was very helpful and caring . Lovely lady at Charlotte court at such a difficult time 👍

7. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Clive

Thank you so much for taking the time to share your review. We are pleased to hear that you found our team excellent, helpful and professional, and that the manager showed such care and support during a difficult time.

Your comments about our colleague at Charlotte Court a McCarthy & Stone development in Southport are greatly appreciated, and we will be sure to pass your feedback on to the team.

Kind Regards

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Review of House Manager

Our House Manager at Hampson Court does an excellent job, many times works a lot of extra hours and is always helpful in sorting things out for us, or getting someone out if she cant. We would be lost without her.

7. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Good morning

Thank you so much for taking the time to leave review. We are delighted to hear how much you value the support of your House Manager at Hampson Court a McCarthy & Stone development in Stockport.

It is great to hear that she is always helpful, goes the extra mile, and ensures things are resolved for homeowners. Your kind words mean a great deal, and we will be sure to share your feedback with her.

Kind Regards

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Come and see the beautiful New Forest

My husband and I live in Coppice Gate in the village of Dibden Purlieu, Hampshire. Coppice Gate has a comfortable guest room overlooking beautiful gardens, there are two lifts and on site visitor parking spaces. The New Forest is in walking distance, Southampton Water is a mile and a half away, Calshot beach 5 miles away and Lepe Beach and country park is 7 miles away. Why not come and stay with us? Better still, why not come and live in Coppice Gate? Each apartment is unique, there are most amenities in the village street, a purpose built doctor's and dentist's surgery right next door and regular buses into Hythe and Southampton. We look forward to seeing you!

7. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Heather,

Thank you for taking the time to share your wonderful review of Coppice Gate.

We are delighted to hear how much you enjoy living at the development and to read such a positive description of both the community and the local area. Coppice Gate's beautiful gardens, convenient facilities, and excellent location close to the New Forest and surrounding attractions clearly make it a special place to call home.

It is also lovely to hear your positive comments about the guest suite and visitor facilities, which help family and friends stay connected with homeowners. Creating welcoming, vibrant communities where homeowners can enjoy both independence and companionship is at the heart of what we do.

Thank you for being such a fantastic advocate for Coppice Gate and for sharing your experience with others. We are sure your comments will be appreciated by both current and prospective homeowners alike.

Kind regards,
The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Logement impeccable

Logement impeccable, literie de qualité, beaucoup d'espace dans la chambre et la salle de bain, quartier très agréable, accueil chaleureux

2. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Chère Veronique,

Merci d’avoir pris le temps de partager votre avis à la suite de votre séjour.

Nous sommes ravis d’apprendre que vous avez apprécié votre séjour dans la suite d’invités et que vous l’avez trouvée impeccable. C’est un plaisir de savoir que la qualité de la literie, l’espace généreux de la chambre et de la salle de bain, ainsi que l’environnement agréable ont contribué à votre confort. Nous sommes également très heureux que l’accueil chaleureux que vous avez reçu ait laissé une impression positive.

Afin d’aider les futurs visiteurs à identifier la résidence concernée, pourriez-vous, si possible, mettre à jour votre avis en y ajoutant le nom de la résidence McCarthy & Stone où vous avez séjourné ?

Merci encore pour votre aimable commentaire. Nous espérons avoir le plaisir de vous accueillir de nouveau à l’avenir.

Cordialement,
L’équipe McCarthy & Stone

Bewertet mit 4 von 5 Sternen

My husband and I stayed in the guest…

My husband and I stayed in the guest suite at Braidburn Court Liberton Road Edinburgh. It was very clean and well presented and thanks to Emelda the manager for preparing it for our visit. We had travelled from London to visit my parents and I am awaiting a hip replacement so mobility is challenging. We stayed for 2 nights but wanted to stay for 3 but told the guest room was not available when in fact it was and we could have helped to get the room ready for new visitors. The room remained empty on the third night and we had to pay for an expensive hotel in the centre of Edinburgh. Surely a room can be cleaned straight away if you vacate by 10 and doesn’t need to stay empty for a night.

2. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Elaine Lacey,

Thank you for taking the time to share your feedback following your stay in the guest suite at Braidburn Court.

We are delighted to hear that you found the suite clean, comfortable, and well presented during your visit to Edinburgh. We will be sure to pass on your kind comments to Emelda, who will be pleased to know that her efforts in preparing the suite contributed positively to your stay.

We also appreciate you sharing your experience regarding the availability of the guest suite for an additional night. We are sorry to learn of your disappointment and understand the frustration this caused, particularly given the circumstances of your visit and your mobility challenges. Guest suite bookings are managed in accordance with the development's procedures and operational requirements, and we regret that we were unable to accommodate your request to extend your stay on this occasion.

Thank you again for your review and for bringing this matter to our attention. We hope that, despite this aspect of your experience, your time at Braidburn Court was enjoyable overall and that we may have the opportunity to welcome you again in the future.

Kind regards,
The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Thanks Lyle Court, Edinburgh

My mother lived here for 10 very happy years. The staff are fantastic, professional and dedicated, the flexibility of care was very helpful when she needed more assistance. The whole place is very friendly and inclusive. The range of facilities has always been good but when Katrina, manager, started, her infectious energy, enthusiasm and hard work of her and the staff, lifted it all to an even higher level. Our family always felt mum was safe and well cared for at Lyle Court. Thank you.

4. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Sheila Ross,

Thank you for taking the time to share such a heartfelt review of Lyle Court, a McCarthy & Stone development.

We are delighted to hear that your mother enjoyed ten very happy years at Lyle Court and that both she and your family had such a positive experience. It is wonderful to know that the team's professionalism, dedication, and flexible approach to care provided reassurance and support when additional assistance was needed.

We are especially pleased to hear your kind words about Katrina and the team. Creating a friendly, inclusive, and welcoming community is incredibly important to us, and it is wonderful to know that their enthusiasm, hard work, and commitment have made such a positive difference to residents and their families.

Thank you for placing your trust in us over the years. Knowing that your mother felt safe, supported, and well cared for means a great deal, and we will be sure to share your lovely comments with Katrina and the team.

Kind regards,
The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Ryland Place- feels.like Home

We have been at Ryland Place for nearly two years, things have improved 100%since our manager started Sonya, She is always thinking of the residents and putting them first.
I have tried several times to contact sales section of McCarthy and Stone after leaving several messages on the answer machine I have had no reply. This is no wat to treat people. We feel as if we are cast adrift in a rough sea.
Yours sincerely
Peter Edwards

4. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Peter Edwards/Kathleen,

Thank you for taking the time to share your feedback about life at Ryland Place.

We are delighted to hear that you have enjoyed living at the development and that you have seen such positive improvements over the last two years. It's wonderful to know that Sonya's dedication, care, and resident-focused approach have made such a difference to your experience. We will be sure to pass on your kind words to her, as we know she will be delighted to receive this recognition.

We are, however, sorry to learn of your frustration regarding your attempts to contact our Sales team and that you did not receive a response to your messages. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention. Your feedback is important and will be shared with the relevant team for review.

Please do contact our Customer Services team on 0800 310 0394 and they will be happy to help to liaise with the sales team accordingly.

Thank you again for your comments and for being part of the Ryland Place community.

Kind regards,
The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Outstanding staff and services

Outstanding staff and services at The Dairy, Tunbridge Wells. Staff are always friendly, attentive and willing to go the extra mile to help. Great facilities, well maintained.

4. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Good afternoon Lancelot

Thank you for taking the time to share your wonderful feedback about The Dairy, Tunbridge Wells.

We're delighted to hear that you've had such a positive experience with both our team and the services provided. It is particularly pleasing to know that our colleagues' friendly, attentive approach and willingness to go the extra mile have made a difference to you. We also appreciate your comments about the facilities and maintenance standards at the development.

Your feedback is greatly valued and will be shared with the team, who work hard to create a welcoming and enjoyable environment for our homeowners and visitors.

Thank you again for your kind words and for choosing McCarthy Stone.

Kind regards,

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Very nice place to live and lovely…

Very nice place to live and lovely staff.
Greta

4. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Good afternoon

Thank you for your review. If you can advise which development you refer to we will ensure the team see your review

Kind Regards

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

The guest suite at Jessiefield Court in Didsbury

The guest suite at Jessiefield Court has everything you need. It's better, cleaner, quieter, more convenient and cheaper than a budget hotel. The staff, Kim and Christine, are lovely and incredibly helpful.

4. August 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Brian

Thank you so much for your review. We are delighted to hear that you found the guest suite at Jessiefield Court a McCarthy & Stone development in Manchester to be clean, quiet, convenient, and great value for money.

It is lovely to hear your kind comments about the House Managers Kim and Christine. We will ensure they see your review.

Thank you for taking the time to share your feedback. We truly appreciate your recommendation and look forward to welcoming you back to Jessiefield Court in the future.

Kind RegardsThe McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Hailes Green Haddington

My mum is in Hailes Green Haddington (Scotland) . She has been there since it opened 10 years ago. She moved there very shortly after my Dad passed, he was to move there also, The complex has given mum a good social life,made new companions and is happy there. The onsite staff are excellent and are experienced in looking after the elderly so know their needs even though home owners are living independently. They are always on the end of a phone if you need assistance with anything. They also have good contacts within the community Well kept internally an externally and a great social life if you want to join in.

3. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Good morning

Thank you so much for sharing your review. We are delighted to hear that your mum has been happy at The Hailes a McCarthy & Stone development on Scotland for so many years, and that the development has given her companionship, a good social life, and a place where she feels settled and supported.

It is lovely to hear the onsite team have been there when needed and that their experience and community connections have made a positive difference. We are pleased to hear your kind comments about the upkeep of the development and the social opportunities available.

Your feedback means a great deal to us, and we’ll be sure to share your lovely words with the team at Hailes Green.

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

good quality building

Seeing recent youtube videos on the low standard of soundproofing of even modern buildings, I am very happy that MS chose very high standards for their North Berwick Tantallon Court complex. Could MS provide me with the buiders of this complex, who I will also rate with five stars.

3. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Alan

Thank you for taking the time to leave such a positive review. We are delighted to hear that you are so pleased with the standard of soundproofing at Tantallon Court a McCarthy & Stone development in North Berwick, and that this has contributed to your enjoyment of the development.

We take great care in the design and construction of our developments, so it’s wonderful to know that this has made such a strong impression.

Regarding your request for details of the builders involved in the Tantallon Court development, please contact your House Manager directly and they should be able to assist with your enquiry.

Kind Regards

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

We have recently stayed in the guest…

We have recently stayed in the guest suite at Powell house in Sutton Coldfield. We were made very welcome by Simone the house manager who showed us around . The development is very nice and perfectly situated for the town centre and local bars and restaurants.It even has a cinema next door. We shall definitely try and stay here again whilst we are visiting family

2. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Fran

Thank you so much for taking the time to a review. We are delighted to hear that you enjoyed your recent stay in the guest suite at Powell House a McCarthy & Stone development in Sutton Coldfield and that Simone, the House Manager, made you feel so welcome and took the time to show you around.

It is lovely to hear that you found the development to be well located for Sutton Coldfield town centre, local bars and restaurants, and even the cinema next door.

We look forward to welcoming you back again in the future.

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

An Unbelievably Smooth Move.

Although I was reluctant to consider selling up and moving, I allowed my wife to persuade me to come to Flora Place - "Just to have a look." I was impressed as soon as we walked through the door. We were enthusiastically welcomed by Toni, the sales manager, who took us on a tour of the building showing us the various apartments on offer. We found an apartment which met all our expectations.
Toni made us feel very much at home. She clearly possess a very wide knowledge of the Company's procedures and she answered all our questions both technical and general.
We decided there and then to go ahead.
We opted for the Smooth Move. McCarthy and Stone lived up to their promise and our move was very smooth and surprisingly quick.

26. August 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Good morning

Thank you so much for taking the time to share your experience. We are delighted to hear that your visit to Flora Place a McCarthy & Stone development in Liphook made such a positive impression and that the House Manager Toni gave you such a warm welcome.

It is great to hear that she was able to guide you through the development, answer your questions, and help you feel at home so quickly. We are pleased that you found an apartment that met your expectations and that our Smooth Move service helped make the process straightforward, quick, and stress-free.

Your kind words mean a great deal to us, and we’ll be sure to share them with Toni and the team at Flora Place.

Kind Regards

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Extremely helpful Manager - Amanda

Today, I visited a friend who has moved in to McCarthy Stone Beeches Gate in Aberdeen.
On arrival the House Manager was extremely professional and very helpful. I also noticed how she was engaging with many residents whilst also assisting myself. My friend (resident) Also mentioned her House Manager and how helpful she has been. Fantastic personality to have as the face of your company.

3. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Good morning

Thank you so much for taking the time to share your feedback. We are delighted to hear that you had such a positive experience when visiting your friend at Beeches Gate a McCarthy & Stone development in Aberdeen.

It is lovely to hear that the House Manager made such a strong impression through her professionalism, helpfulness, and warm engagement with residents and visitors alike.

We are pleased to hear that your friend has found her to be so supportive.

Your kind words mean a great deal, and we’ll be sure to share your feedback.

Kind Regards

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

The Staff at Elles house are…

The Staff at Elles house are hardworking cheerful helpful. And still chearfull throughout several heatwaves we had in 2026 which made working conditions stressful.
Amanda, the manager, of Elles House holds all this together with human touch making everybody feeling special.

2. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Michael

Thank you so much for your review. We are delighted to hear such lovely feedback about the team at Elles House a McCarthy & Stone development in Wallington.

It is lovely to hear that they have continued to be hardworking, cheerful, and helpful, even during the challenging conditions brought by the heatwaves.

We are pleased to hear your kind words about the manager Amanda and the positive impact she has on the development.

We will be sure to share your feedback with Amanda and the team at Elles House, who will really appreciate your comments.

Kind Regards

The McCarthy & Stone Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr