McCarthy & Stone Bewertungen 

5.258
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Our McMillan coffee morning here at Merchants Gate on the 24th September was not only a huge success financially, raising a wopping £365, but socially too. Apart from the usual chat and laughter our... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We stayed for one night at the McCarthy and Stone retirement development, Morgan Court, in Petworth West Sussex. The guest suite was immaculate! Even with a little fridge with fresh milk. Penny, the h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Avalon Court Lincoln. Our Manager, Sue Kirby runs a wonderful Slimmers Club on a Thursday morning. It is a happy and vibrant group meeting where we share a great deal of laughter whilst supporting one... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My father lived at Hilltree Court, Giffnock for 11 years. In his ladt few years he integrated fully into the facilties including lunch,film afternoons, fish evenings, coffee mornings, quizzes, enterta... Mehr ansehen

Unternehmensdetails

  1. Hausbauunternehmen
  2. auch in
  3. Bauunternehmen
  4. Hausverwaltungsunternehmen
  5. Immobilienmakler
  6. Seniorengemeinschaft
  7. Seniorenheim

Vom Unternehmen geschrieben

We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.

Vom Unternehmen geschrieben

Moving Made Easier
Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
Try It Before You Buy
This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
Retirement Properties for Sale or Rent
McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

5258 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(5.258)

1.532 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Valley Court

Valley Court, Ramsbottom, is a lovely, comfortable, safe place in which to live.
It is Independent Living but you can, if you wish, be part of the community. At the very heart of our community is our house manager (Lorraine Crompton). With her competence, hardwork and enthusiasm she really does keep Valley Court a wonderful place to live.

18. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Valerie Haynes,

Thank you for taking the time to share your experience of Valley Court, a McCarthy & Stone development in Ramsbottom.

It’s lovely to hear how much you enjoy living at Valley Court and that you value both the independence it offers and the opportunity to be part of the community when you choose. Striking that balance is so important, and we're delighted that it works so well for you.

We were particularly pleased to read your kind words about Lorraine Crompton, the House Manager. It’s clear from your review that Lorraine’s hard work, enthusiasm and dedication are greatly appreciated. Her commitment to supporting homeowners and helping everything run smoothly plays a huge part in making Valley Court such a welcoming place to live.

We’ll be sure to share your comments with Lorraine, who will be delighted to receive this recognition.

Thank you again for your lovely feedback.

Kind regards,
The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Excellent Service.

I used McCarthy and Stone Resales to sell my fathers old apartment. The whole experience was positive and interactive, with excellent communication throughout.

18. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Steve Newton,

Thank you for taking the time to share your experience of using McCarthy & Stone Resales.

We are delighted to hear that the sale of your father's apartment was a positive experience and that you felt well supported throughout the process. Selling a loved one's home can be a significant and sometimes emotional undertaking, so it is particularly pleasing to know that our Resales team provided excellent communication and kept you informed every step of the way.

Providing a professional, responsive, and customer-focused service is extremely important to us, and we are pleased that the team's interactive approach helped make the process as straightforward as possible.

Thank you once again for your kind feedback. We will be sure to share your comments with the Resales team, who will be delighted to know their efforts were appreciated.

Kind regards,

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Made us feel so welcome

Made us feel so welcome

16. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Lucie Paton,

Thank you for taking the time to leave a review. We're delighted to hear that you were made to feel so welcome, as creating a warm and friendly environment is something our teams take great pride in.

If you'd be happy to do so, please consider updating your review to include the name of the McCarthy & Stone development you visited. This will help us ensure your kind feedback is shared with the right team and colleagues.

Best wishes,
The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

very short but welcoming visit…

We had a very short but welcoming visit to Brooklands Court in Long Eaton.
Nicola was very pleasant and helpful and nothing was too much trouble. We met a few home owners who were also very welcoming.

17. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Gillian Jones,

Thank you for taking the time to leave such a lovely review. We're delighted to hear that you received a warm welcome during your visit to Brooklands Court and that Nicola was pleasant, helpful, and attentive throughout.

It's also wonderful to know that you had the opportunity to meet some of our homeowners and experienced the welcoming community atmosphere that makes our developments so special.

We will ensure your kind comments are shared with Nicola and the team at Brooklands Court.

Thank you again,
The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Welcoming and professional

Welcoming, helpful, honest, professional and knowledgeable advice from the manager of Banks place in Wroughton Swindon SN4 9BJ
Grace Waite answered all of our questions with a plethora of knowledge and a pleasing and welcoming attitude after we visited and enquired about available accommodation.
Grace showed us around the whole facility and shared very useful information about the living experience within the complex including multiple activities available to those who choose to take part,
Grace also showed us the grounds which were most impressive
Grace also explained the finance costs in some detail which helped us to plan how we would fund our new lifestyle.
I cannot speak more highly of our experience.

16. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Mr John Wadeley,

Thank you for taking the time to share your experience following your visit to Banks Place.

We are delighted to hear that Grace provided such a welcoming, professional, and informative experience. Moving home is an important decision, and it is wonderful to know that she took the time to answer all of your questions, explain the lifestyle and facilities available, and provide clear information about the financial aspects to help you plan for the future.

It's particularly pleasing to hear how much you enjoyed seeing the development, including the grounds and the range of activities available to homeowners. Creating vibrant, supportive communities where people can enjoy an independent and fulfilling lifestyle is something we are passionate about.

We will be sure to share your kind comments with Grace, who will be thrilled to know that her knowledge, honesty, and friendly approach made such a positive impression.

Thank you once again for your recommendation, and we wish you all the best as you consider your next steps.

Kind regards,

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Brooke Dene Court

My mum lives in Brooke Dene Court, Cleckheaton, where she is very comfortable. She enjoys many of the social events which take place, both, regularly and seasonally.
I am currently visiting from Cyprus, where I have lived for the past 7 years, I am staying in the guest suite, which is extremely comfortable and well provisioned.
The house manager, Elaine is a lovely person, who really cares about everyone who lives here. She always seems professional and cheerful and engages in conversation with all the residents and their visitors, as she meets them around the premises.
I would thoroughly recommend McCarthy and Stone for retirement living.

17. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Gill Davidson,

Thank you for taking the time to share your experience of Brooke Dene Court.

We are delighted to hear that your mum is so comfortable in her home and enjoys taking part in the many social activities and seasonal events on offer. Creating a welcoming community where homeowners can enjoy both independence and companionship is something we are very proud of.

It's also wonderful to know that you found the guest suite comfortable and well-equipped during your visit from Cyprus, helping you to spend valuable time with your mum.

We are especially pleased to hear your kind comments about Elaine. House Managers play an important role in supporting our communities, and it is lovely to know that her caring nature, professionalism, and friendly approach have made such a positive impression on both residents and visitors alike.

Thank you for your recommendation and for sharing your experience. We will be sure to pass your feedback on to Elaine and the team at Brooke Dene Court.

Kind regards,

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Riverside Court, Abergavenny

I regularly stay at McCarthy and Stone Riverside Court in Abergavenny to visit my Mum. It is a wonderful place - always clean, bright and welcoming. Paul, the House Manager always goes above and beyond to make both the residents and guests feel welcomed, valued and comfortable

17. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Helen Wright,

Thank you for taking the time to share your experience of Riverside Court.

We are delighted to hear that you enjoy your visits to see your mum and that you find the development clean, bright, and welcoming. Creating a comfortable and enjoyable environment for both homeowners and their guests is something we take great pride in.

It is especially pleasing to hear your kind comments about Paul. House Managers play a key role in creating a welcoming community, and we are delighted to know that his dedication, professionalism, and caring approach help residents and visitors alike feel valued, comfortable, and at home.

We will be sure to share your wonderful feedback with Paul and the team at Riverside Court, who will be pleased to know the positive impact they have made.

Thank you again for your recommendation and for taking the time to leave such a lovely review.

Kind regards,
The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

We have just moved into Devonshire…

We have just moved into Devonshire Grange
& we could not be happier The Grange is extremely well maintained, & we get all the assistance we need from Tracey
Bennett our house manager who is always ready to help & guide us through.

17. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Mrs Frost

Thank you for taking the time to leave a review. We are delighted to hear that you have settled in so well at Devonshire Grange a McCarthy & Stone development in Leeds and that you couldn’t be happier with your new home.

It is lovely to hear that the development is being so well maintained and that the House Manager Tracey has been ready to help, support and guide you whenever needed. We will be sure to share your feedback with Tracey.

Kind Regards

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

We visited family at the Hailles

We visited family at the Hailles, Haddington and had a three night stay in the quest suite.The room was Immaculate and spotlessly clean with everything you could need .provided.. I believe the Hailles is ten years oid now but the whole place inside and out still looks new inside and out and is immaculate.and a credit to the Management. all in all a very nice stay in a very nice place and in an immaculate guest suite ..Peter&Ann Gregory

7. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Peter & Ann

Thank you for your review. We are delighted to hear that you enjoyed your three-night stay in the guest suite while visiting family at The Hailles a McCarthy & Stone development in Scotland, and that you found the room immaculate, spotless and well equipped.

Your kind words are a real credit to the House manager, and we will be sure to share your feedback with them.

We are so pleased you had a very nice stay, and we hope to welcome you back again soon.

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

My mum recently moved in to Avalon…

My mum recently moved in to Avalon court, Newport in Lincoln.
The house manager Sue has been extremely helpful in all aspects with mum moving in, explaining to mum where everything is and what’s on where and when. She has supported mum and gone above and beyond to make mums transition as easy as possible. Sue has encouraged mum to join in with things and introduced her to many of the residents at Avalon court.
I feel reassured that if mum needs anything Sue is there and help mum.
Sue is a lovely genuine lady who is always so helpful and easy to approach if I need to ask something.
Thank you Sue

17. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear jane

Thank you for your review. We are delighted to hear that your mum has settled in well at Avalon Court a McCarthy & Stone development in Lincoln, and that the House Manager Sue has been so helpful and supportive throughout her move.

Moving somewhere new is a big step, so we are pleased to hear that Sue has helped make the transition as smooth and reassuring as possible. We will be sure to share your feedback with Sue.

Kind Regards

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Amazing Support

Whilst my Mother has been recovering from an operation, the manager (Joanne) has been AMAZING. She has visited my Mother each day, and helped her with numerous tasks. Other residents have also been very helpful.

17. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Anthony

Thank you for your review. We are delighted to hear that Joanne has been so supportive while your mother has been recovering from her operation.
We are pleased to hear that other residents at Queens View a McCarthy & Stone development in Bramhall, have been helpful too, which is lovely to hear.

Your kind words mean a great deal, and we will be sure to share your feedback with Joanne.

Kind Regards

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

GUEST SUITE - MERCHANTS GATE, GLASGOW

Very comfortable stay in the Guest Suite at Merchants Gate, Glasgow.

The room has great facilities which makes for a pleasant visit.

Will definitely stay again!!

Thanks
Murdo Gordon

12. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Good afternoon

Thank you for your lovely review.
We are delighted to hear that you had such a comfortable stay in the Guest Suite at Merchants Gate, a McCarthy & Stone development in Glasgow.

It is lovely to hear that the facilities helped make your visit pleasant and enjoyable.

Thank you for your kind comments, we look forward to welcoming you back again soon.

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Moving with McCarthy Stone.

I have very recently moved into the McCarthy Stone development in Bembridge on the Isle of Wight. My experience this far has been totally positive. The lovely House Manager, Jan, has been very welcoming, helpful and warm. All the residents that I have met have been so friendly and have made me feel at home.
Altogether I thoroughly recommend the McCarthy Stone way of living.

16. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Good afternoon

Thank you for your review.
We are delighted to hear that your experience since moving into our Bembridge development on the Isle of Wight has been so positive.

It is lovely to know that Jan, the House Manager, at Silver Sands Court has made you feel so welcome and supported, and that the residents have helped you feel at home so quickly.

Thank you for recommending the McCarthy Stone way of living. We will be sure to share your feedback with Jan.

Kind Regards

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Devonshire place is a great place to…

Devonshire place is a great place to come as a contractor. The staff as very welcoming very helpful and the estate manager Shana goes above and beyond to make sure the homeowners needs are met daily.
It really it a great place to come and work

16. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Chris

Thank you for taking the time to share such kind feedback about Devonshire Place a McCarthy & Stone development in Buxton.

We are delighted to hear that you find it such a welcoming and enjoyable place to work as a contractor. It is wonderful to know that the team have been helpful and supportive, and that Shana, the Estate Manager, continues to go above and beyond to ensure homeowners’ needs are met each day. We really appreciate your comments and will be sure to share them with the team.

Kind Regards

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Silver Sands, Bembridge a wonderful place

I cannot recommend Silver Sands in Bembridge highly enough. My mum lived there until she sadly passed away, and although losing her was incredibly difficult, I will always be grateful that she had the opportunity to spend her later years in such a wonderful home and community.

From the moment she moved in, Silver Sands gave Mum something that became so important to her — a sense of belonging. She made some truly wonderful friends and, after moving there, really seemed to get a new lease of life. She loved her independence and the freedom that living at Silver Sands gave her, while also knowing that there was a friendly and supportive community around her.

The location in Bembridge is simply fantastic. The village has everything you could want for comfortable, independent living, with a lovely selection of small, independent shops right on the doorstep — including a butcher, bakery, fish shop and a wonderfully friendly convenience store. There is also a church directly opposite and plenty of other amenities within easy reach. It is the perfect size and setting for anyone looking for village life without feeling isolated or overwhelmed.

Mum used a walker, but that never stopped her. She would make her way into the village almost every day, and those trips became a really important part of her routine. She loved chatting to people, saying hello to the shopkeepers and generally being part of village life. Having all of this so accessible made such a positive difference to her independence, confidence and happiness.

Silver Sands itself is beautiful. The building and grounds are maintained to an impeccable standard, and everything is exceptionally well looked after. The apartments are beautifully decorated, appointed and maintained, and they offer the flexibility to live as independently as you wish. Mum certainly enjoyed that independence — although she also loved having friends over for drinks, which she did very regularly!

There is also a wonderful social side to life at Silver Sands. The home manager organises a variety of events and entertainment, giving residents plenty of opportunities to get involved, meet people and build friendships. For someone moving somewhere new and perhaps knowing nobody initially, this makes an enormous difference.

And then there is Jan.

It is difficult to put into words just how much Jan meant to my mum and to our family. She is, without question, one of the greatest assets to Silver Sands.

Jan is exceptionally professional, capable and dedicated, but what makes her truly special is the genuine warmth and care she has for the people who live there. She goes far beyond what could ever reasonably be expected of a home manager. She doesn't simply manage the property and look after the practicalities — she genuinely gets to know the residents, takes an interest in their lives and makes an enormous effort to ensure that everyone feels included, valued, happy and connected.

When Mum first arrived at Silver Sands, she didn't know anyone. Moving home at that stage of life could have been daunting and lonely, but Jan made such a difference. She welcomed Mum, helped her feel part of the community and was there for her in a way that went far beyond professional responsibility. Over time, Jan became not only someone Mum trusted, but someone she genuinely considered a friend.

That says everything.

Jan has a remarkable ability to combine professionalism with compassion. She notices when someone needs a little extra encouragement, makes sure people are engaging and not becoming isolated, and creates an atmosphere where residents feel that they truly matter. Her commitment to the wellbeing and happiness of the people who live at Silver Sands is very evident.

Knowing that Mum was surrounded by people who cared about her gave us as a family enormous comfort. We will always be incredibly grateful to Jan for the kindness, friendship and support she gave Mum, particularly when she was finding her feet in a new home.

Silver Sands isn't simply a beautiful McCarthy & Stone residence. It is a community — and for Mum, it became home.

We will always remember the happiness Mum found there, the friendships she made, the independence she enjoyed and the wonderful people who became part of her life. We couldn't have wished for a better place for her, and we will always be thankful to everyone at Silver Sands, and especially Jan, for making her time there so special.

15. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Chris,

Thank you for taking the time to share such a thoughtful review of Silver Sands, a McCarthy and Stone development in Bembridge.

We were deeply touched to read about your mother's time at Silver Sands and are sorry for your loss. It is clear from your review how much she enjoyed being part of the community and how important her years there were to both her and your family.

It was especially lovely to hear how Silver Sands gave your mum a sense of belonging, helping her build friendships, maintain her independence and remain actively involved in village life. Your description of her daily trips into Bembridge and the enjoyment she found in being part of the local community paints a wonderful picture of a life well lived.

We're also delighted to hear your comments about the development itself, from the beautifully maintained building and grounds to the social activities and events available to homeowners. Creating places where people can enjoy both independence and companionship is at the heart of what we do, and it's wonderful to know that Silver Sands provided that for your mum.

Your tribute to Jan was particularly moving. It's clear that the support, friendship and reassurance she provided meant a great deal not only to your mum, but to your whole family. The way you describe her kindness, professionalism and genuine interest in the people around her reflects the qualities we value so highly. We will ensure that Jan receives a copy of your review, which we know will mean a great deal to her.

Thank you again for sharing your memories of Silver Sands. Knowing that your mum found friendship, happiness and a true sense of home there is something we are incredibly proud of, and we are grateful that you chose to share her story with us.

Kind regards,
The McCarthy and Stone Team

Bewertet mit 5 von 5 Sternen

Great people helping new customers through the onboarding process.

All of our main contacts with McCarthy & Stone have been exceptionally helpful and problem solving. Claire, the house manager at Royal Gardens, Sam in sales and Jana Medvecova who brought together the contracts and got us all signed up were outstanding.

14. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Christine Farquhar,

Thank you for taking the time to share your feedback.

We're delighted to hear that your experience of moving into The Royal Gardens has been such a positive one. Moving home can be a significant life event, so it's wonderful to know that you felt supported throughout the process.

Thank you in particular for recognising Claire, Sam and Jana Medvecova. It’s lovely to hear how helpful, responsive and solution-focused they were, and that they helped make the onboarding process as straightforward as possible. We’ll be sure to share your kind comments with them, as we know they will be delighted to receive this recognition.

Thank you again for your review, and we wish you every happiness in your new home.

Kind regards,
The McCarthy and Stone Team

Bewertet mit 5 von 5 Sternen

Smooth and Painfree process so far.....

Samantha has been friendly, professional, helpful, approachable but most importantly human
We are only at early stages of moving into a property but if interactions with Sammie are anything to go by its going to be a very smooth process....

15. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Rach,

Thank you for taking the time to share your feedback.

We're delighted to hear that your experience so far has been such a positive one. Moving home can be a significant life change, so it's wonderful to know that Sammie has helped make the process feel smooth and straightforward from the outset.

Thank you for recognising not only Sammie's professionalism and expertise, but also the friendly, approachable and genuinely human way in which she has supported you. We'll be sure to share your kind comments with her, which we know will mean a great deal.

To help Sammie identify which customer journey this review relates to, and to ensure your feedback is shared with the correct development team, please could you update your review to include the name of the McCarthy and Stone development you are moving into?

Thank you again for your lovely feedback. We wish you every success with your move and look forward to welcoming you to your new home.

Kind regards,
The McCarthy and Stone Team

Bewertet mit 5 von 5 Sternen

Wonderful Retirement Property Experience

My mother moved into one of their retirement properties recently and the whole experience has been wonderful. Every member of staff we have met has just been lovely. The sales and letting manager Nora was welcoming and helpful, always going the extra mile. The wardens in the house so supportive and helpful and really do care. The facilities are really thought out well and include little details. I would never have thought of but are proving invaluable to my mother who is of limited mobility.

1. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Sam

Thank you so much for your review and for taking the time to share your experience.

We are delighted to hear that your mother's move into her new home at Cambell House, a McCarthy & Stone development in Weybridge, has been such a positive one.
We will be sure to pass on your kind words to Nora and the house team.

It is lovely to hear that the facilities and thoughtful features within the development are already making a real difference to your mother's daily life and independence.

Thank you again for your recommendation and trust in us. We wish your mother many happy years in her new home.

Kind Regards

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Excellent communication from the House…

Excellent communication from the House manager Kim at Stewart Terrace , Edinburgh and superb facility in the guest suite made our visit to the Royal infirmary for a medical procedure much more bearable than it would have been otherwise. Thank you .

8. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Mark

Thank you so much for taking the time to share your feedback.

We are delighted to hear that your stay in the guest suite at Stewart Terrace a McCarthy & Stone development in Edinburgh.

It is wonderful to know that the House Manager Kim’s excellent communication and the superb guest suite facilities made such a positive difference. We will be sure to pass your kind comments on to Kim, who will be very pleased to receive them.

Kind Regards

The McCarthy & Stone Team

Bewertet mit 5 von 5 Sternen

Bucklands

Anne - the manager was so warm, friendly and has great communication with us. She supported and enabled my parents to have an excellent transition to their new apartment.
Bucklands is a very friendly, vibrant community with lots of social groups and activities. I feel this is lead by the caring and warm nature of the manager Anne.

10. September 2026
Bewertung ohne vorherige Einladung
McCarthy & Stone-Logo

Antwort von McCarthy & Stone

Dear Carol

Thank you so much for taking the time to share your feedback.
We are delighted to hear that the House Manager Anne has been so warm, friendly and supportive throughout your parents’ move to their new apartment at Bucklands a McCarthy & Stone development in Somerset.

We are pleased to hear that Bucklands feels like such a friendly and vibrant community, with plenty of social groups and activities. We will be sure to pass your kind comments on to Anne, who will be very pleased to receive them.

Kind Regards

The McCarthy & Stone Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr