i didn’t get his name who i spoke to but he was absolutely brilliant with me, answered all the questions i had and also sorted out a very good plan for myself. couldn’t have wished for anyone better t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Reece was Very helpful correcting an error that occurred, my error ooppsss.. very understanding, should be more people like him in this world..
Unternehmen hat geantwortet
Scammers. I was a victim of identity fraud many years ago and they are trying to force me to pay a "debt" for a credit card obtained by the fraudster which is 23 years old. They are threatening to t... Mehr ansehen
Unternehmen hat geantwortet
It was a very relaxed phone call when I was initially worried, thank you. Jo was very understanding yet professional, thank you Jo. All issues were wonderfully resolved.
Unternehmen hat geantwortet
Unternehmensdetails
Über Link Financial Outsourcing
Vom Unternehmen geschrieben
Link Financial Outsourcing is one of the best-established credit management companies in the UK.
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Kontaktinformationen
Vereinigtes Königreich
- www.linkfinancial.eu
4,1
Gut
1378 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
do not answer phone or return calls
do not answer phone or return calls , terrible company to deal with.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Link financial are a con company that…
Link financial are a con company that go around ripping people off. Beware of this company and avoid at all costs.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you for taking the time to share your feedback. We would welcome the opportunity to understand your concerns and address them fully.
A separate request for additional information has been sent to you. Once we receive this, we will be able to contact you to discuss the matter in more detail and work towards a suitable resolution.
Awful
Awful
Constant calls, despite many emails
I have a sick child in hospital. Yet they are still bombarding me with calls
I will be taking this further. Clearly all the good reviews are fake
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you for letting us know, and we’re really sorry to hear that your child is unwell.
We understand you’ve had difficulty getting through to us, and we appreciate you taking the time to tell us. We’ve sent a separate request for some more information, and we’d be grateful if you could share those details so we can look into what happened, address your concerns properly, and pause any further calls to you for now.
Thank you again for your feedback. Please be assured that we take your concerns seriously.
Awful
I have contacted Link Financial three times since February about paying my balance in full (currently paying by direct debit every month) and as of yet have not replied. I then raised an official complaint which I have also not had a response to. It seems that Link have no interest in actually receiving payment for this debt. Next step Ombudsman. Absolutely awful customer service - it shouldn’t be this difficult.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Great customer service
The lady who called me was very polite and helpful. Thank you for all of your assistance I really do appreciate it. Pay rise or promotion me thinks.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
No response to formal complaint, breach of FCA Rules
Issued me with a default notice for a debt they bought. I met the terms of the notice, but Link claim I didn't and now won't respond to emails including a formal complaint. They've breached DISP 1.4.1 by failing to acknowledge my complaint within five working days and not treating me fairly. Their claim against me is false and deliberately misleading and I'll contest any attempt they make to register a default against me.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you for sharing your feedback with us. Your complaint is currently being investigated and a full response will be provided within the 8 week time frame.
I spoke to a lovely man jack
I spoke to a lovely man jack
He was very helpful
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The person l spoke to was very polite
The person l spoke to was very polite, professionally helped me through my query
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The person I spoke to was incredibly…
The person I spoke to was incredibly helpful polite was able to supply me with the information I required in a very professional manner
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Informative advice
I contacted Link financial to get some advice about a financial matter, I spoke with an advisor called Reece and he was full of advice and helpful information
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The young lady from Dublin was a…
The young lady from Dublin was a superstar,,so helpful,so caring. What a girl,,100% professional and a joy to speak to!!!! She should be promoted to at least team leader as was so good at her job!!!!! Absolutely brilliant and a perfect advert for your company!!!!!!
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Impossible to contact
Impossible to contact. In the last 2 week I’ve sent two emails, both have been unanswered (it’s an urgent query).
I’ve made over 10 calls to their customer service. The line doesn’t connect you, it either gives you the option to make a payment on the IVR or you leave a message / request a call back. I’ve requested multiple call backs and none have been received.
Absolutely shocking service.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
We are sorry to hear that you have continued to experience difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
They are uncontactable
They are uncontactable. They don’t respond to emails or phone calls. I’ve contacted the financial ombudsman, they have half of my details incorrect and the amount they say I owe is completely wrong.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you for sharing your feedback. We are sorry that you have had trouble getting in touch with us. We do currently have enough information to look into this, and we would be grateful if you could contact us at complaints@linkfinancial.co.uk with more details. This will help us understand what went wrong and respond to your concerns.
VERY EASY TO WORK WITH
VERY EASY TO WORK WITH. THE CUSTOMER SERVICE TEAM ARE VERY POLITE, PROFESSIONAL, KNOWLEDGEABLE IN THEIR SYSTEMS TO PROVIDE ME WITH GUIDANCE AND SUPPORT.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
So understanding
So understanding, helpful and knowledgable, Joanna is a credit to your company !!
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Great customer service
Great customer service. Very helpful and explained everything in detail.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Reece was very understanding and…
Reece was very understanding and listened to what I had to say and couldn’t apologise enough for the problems I’ve had, huge credit to him
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
We are human and they listen, understand and act appropriately.
In my case dealings with Link Financial began over three years ago. (for confidentiality I have not revealed their full name)
Anything regarding debt can be a very scary and lonely place to find oneself, howerver when I was first contacted by ( J.G.) I was reassured of how the process worked and given easy to understand advice to facilitate my personal financial predicament.
I was contacted regularly by phone and by the same person, which I find much more personable. We talked over any changes to my circumstances and financial stresses I was going through, which made me feel listened to and understaood in a way most organisations just don't offer or frankly seem to care.
Overall the kindness and support I recieved was second to none.
I highly recommend their services and would like to thank all concerned ( especially J.G. ) for helping me at a time in my life when it was most needed.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Jack was very helpful
Jack was very helpful and made the process very straighforward.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Amazing service
Customer service agent Jill put my mind at ease regarding payments and has assured me if any problems occur in future that I can always call you. She was very pleasant and helpful
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
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