Let down again after 1st appointment was cancelled ( same as the previous 2 years). Had text message yesterday stating new appointment today not really enough notice but managed to be here for it. The... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This engineer arrived on time and was very pleasant with a friendly attitude.He explained what he was here for and went out of his way to make us feel that he was confident in his abilities..
Unternehmen hat geantwortet
Not a client, but encountered one of their van drivers on the road and he was an absolute disgrace - nearly rammed our car, refused to let us pull in on a dual carriageway merging to a single due to r... Mehr ansehen
Unternehmen hat geantwortet
Did a Brilliant job very professional explained everything really well kept us informed how things were going. Very polite respected property
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Kontaktinformationen
Charley Wood Road, L33 7SG, Liverpool, Vereinigtes Königreich
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4,4
Hervorragend
9000 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
One of your vans was eating his lunch…
One of your vans was eating his lunch and threw his rubbish under the van, Mw26hvv he was parked outside my property for about 2 hours in Birmingham, I was going to get a photo but I had to go out as he was still there
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi David,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
Person seemed Genuine and cared
Person seemed Genuine and cared
for a person that suffers from anxiety like myself I was made to feel comfortable and did not have a problem with the inspection being carried out
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Michele,
Great to see your needs have been met on the recent visit.
Thanks
Paul
Great service very helpful and…
Great service very helpful and informative thank you
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Lisa,
Wonderful - Thanks for the review.
Paul
Quick response and a prompt visit
Quick response and a prompt visit. The engineer was polite and helpful.
Thank you.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Helena,
Great to hear.
Thanks
Paul
Satisfied customer
First of all it was a early call which I requested, the engineer was very polite and explained everything he carried out,also respected my property and left leaving me satisfied with the service provided
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello,
Great to see you are satisfied with the recent visit.
Thanks
Paul
Routine gas service
I requested a morning appt. Engineer kept me informed when he was on his way nice and early. He was polite friendly and got the job done in no time. Excellent service thank you
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello,
Great to hear we met your expectations.
Thanks
Paul
A job really well done.
The person who came and did the was patient, Thorough , Asked any questions and was a gentleman. A person above all represents the firm they work for and the gentleman that represented the company is an asset to that company.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Ian,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.
kind regards
Wendy
Engineer arrived in the time given
Engineer arrived in the time given. Very pleasant, checked all relevant appliances. Completed checks in a timely manner
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Jane,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and you are happy with the work carried out.
kind regards
Wendy
The engineer was very efficient and…
The engineer was very efficient and friendly, he was a lovely lad and can come and do next year's
Thanks
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Laura,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and you are happy with the work carried out.
kind regards
Wendy
Antwort von Liberty
Hi Nicola,
thank you for your feedback, I'm happy to hear our colleague was early and friendly.
kind regards
Wendy
The worker was very professional
The worker was very professional, explained what he was doing ,did a great job also cleaned up after finishing his job brilliant
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Carol,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and the job went well.
kind regards
Wendy
Nice guy
The man that came out to me was really nice very respectful and genuinely helpful let me know that everything was fine and all was good.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Good morning, Horace,
Thank you for your lovely feedback. We're really pleased to hear the engineer was respectful, helpful, and took the time to reassure you that everything was working as it should. It's great to know you felt well looked after during the visit. We appreciate you taking the time to share your experience.
Speak soon,
Adrian
Antwort von Liberty
Hi Sandra,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and everything went well.
kind regards
Wendy
REVIEW
I am bedbound and the engineer was very kind and explained everything he was doing and explaining as he went along
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Natalie,
Great to see we met your expectations.
Thanks
Paul
The Engineer was polite
The Engineer was polite, humble and professional.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Akinwale,
Great to hear.
Thanks
Paul
Polite,fixed my boiler and radiator…
Polite,fixed my boiler and radiator problem s lovely man was on time too
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Claire,
Wonderful news - Glad to hear the problem is now resolved.
Thanks
Paul
Antwort von Liberty
Hi Aleksandrs,
thank you for your feedback, its great to hear.
kind regards
Wendy
Very professional
Very professional very polite nice man. Had a service on boiler he checked all the smoke alarms as well . Would recommend Liberty gas .
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and your service went well.
kind regards
Wendy
Disgraceful behaviour from van driver
Not a client, but encountered one of their van drivers on the road and he was an absolute disgrace - nearly rammed our car, refused to let us pull in on a dual carriageway merging to a single due to road works and then did the same again a few moments later before under-taking on a tricky city road. My wife was very distressed! Terrible representation of the company!
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
They were very helpful and very polite.
They were very helpful and very polite.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Helen,
thank you for your feedback, I'm happy to hear our colleague gave a good impression.
kind regards
Wendy
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