Our service engineer called to say he would arrive in half an hour and was prompt and efficient. He removed the gas fire and thankfully the live pigeon also which had fallen down the chimney. He... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Had my yearly heating service ,as I am in a council house, it is done automatically. The engineer who came out ,was very friendly, polite ,respectful of my property .Would recommend Liberty Gas, nev... Mehr ansehen
Unternehmen hat geantwortet
Let down again after 1st appointment was cancelled ( same as the previous 2 years). Had text message yesterday stating new appointment today not really enough notice but managed to be here for it. The... Mehr ansehen
Unternehmen hat geantwortet
Not a client, but encountered one of their van drivers on the road and he was an absolute disgrace - nearly rammed our car, refused to let us pull in on a dual carriageway merging to a single due to r... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Kontaktinformationen
Charley Wood Road, L33 7SG, Liverpool, Vereinigtes Königreich
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4,4
Hervorragend
9011 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The engineer was very polite on time…
The engineer was very polite on time and explained what he was here to do, he was very officiant asked if I had any concerns, the engineer changed carbon monoxide alarm due to being out of date, carried out boiler check and left, leaving the area he worked within clean and tidy, the only issue is Liberty Gas didn't give me 24 hours notice before they arrived, but the engineer was very professional and polite.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Marco,
thank you for your feedback, I'm happy your service went well and our engineer covered everything..
kind regards
Wendy
The staff was so rude wasn’t happy with…
The staff was so rude wasn’t happy with the service at all you should be careful with the staff you take on his customer service was terrible rude and arrogant man
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Gamze,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
Gentleman came to do the gas safety…
Gentleman came to do the gas safety check. He was very polite. He let me know what he was going to do, said he would be testing the smoke alarms, and he'd let me know when he's doing it, and he did. Left everything clean.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Susan,
thank you for your feedback, I'm happy your smoke alarm tests went well.
kind regards
Wendy
Peter was an amazing perfect gentleman…
Peter was an amazing perfect gentleman and explain what he was doing as he was getting the parts needed
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Gaynor,
thank you for your feedback, I'm happy Peter gave a great impression and kept you informed
kind regards
Wendy
Antwort von Liberty
Good evening, Shara,
Thank you for your feedback. We're delighted to hear you found the service fast, friendly, and efficient. It's great to know everything was completed smoothly and to your satisfaction. We really appreciate you taking the time to leave a review.
Speak soon,
Adrian
Excellent service lovely polite…
Excellent service lovely polite gentleman
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Good evening, Tracy,
Thank you for your kind feedback. We're delighted to hear you received excellent service and that the engineer was both polite and professional throughout the visit. It's always great to know our team has made such a positive impression. We really appreciate you taking the time to leave a review.
Speak soon,
Adrian
Thorough gas safety check done.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Good evening, Denise,
Thank you for your feedback. We're pleased to hear the gas safety check was carried out thoroughly and professionally. It's important to us that our customers feel confident in the work completed. We appreciate you taking the time to leave a review.
Speak soon,
Adrian
Steve is great .
Steve is great ..
Very polite easybto approach if uv got a question ..
Very considerate to how he treats ur home
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Good evening, Charlene,
Thank you for your lovely feedback. We're delighted to hear Steve was polite, approachable, and happy to answer any questions you had. It's especially great to know you appreciated the care and respect he showed towards your home.
If you would like an official compliment to be raised for Steve, please send a description of your experience along with your address and full post code to feedback@liberty-group.co.uk and your sentiments will be relayed by one of our Feedback Officers to Steve and his line manager.
Speak soon,
Adrian
Very polite man
Very polite man, informative and respectful. Excellent service
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Lisa,
thank you for your feedback, I'm happy to hear our colleague was informative and respectful and the service went well.
kind regards
Wendy
Service
Arrived on time.
Quick job. Left everything clean and tidy.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Sarah,
thank you for your feedback, its good to hear the job was carried out efficiently.
kind regards
Wendy
Antwort von Liberty
Hi Elaine,
Wonderful to hear.
If you would like an official compliment sent to Sophia, Please send an email to Feedback@liberty-group.co.uk with a brief summary.
Thanks
Paul
Very quick and professional
Very quick and professional
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Michael,
Great to see we met your expectations.
Thanks
Paul
Very nice chap
Very nice chap, polite and Courteous, and i must add that the ability to do the job on a Saturday is fantastic, thank you.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Andrew,
Glad we have met your expectations.
Thanks
Paul
I had my Annual Gas check today
I had my Annual Gas check today, by Liberty. The young man who came to do the work was lovely and explained what he was going to do; he was tidy and of clean appearance, whilst also being professional. The job didn’t take long to do, he left the area he worked in, clean and tidy afterwards. Thank you.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello June,
Great to hear.
Thanks
Paul
Arrived on time
Arrived on time. Worked efficiently and was polite. Thankyou
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Andsoon,
Wonderful, Great to hear.
Thanks
Paul
The engineer was very polite
The engineer was very polite, on time and got the job done ✔️
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hello Lee,
Great to hear.
Thanks
Paul
Followed my desired instructions…
Followed my desired instructions regarding knocking. In and out quickly and work don
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Kenneth,
thank you for your feedback, I'm happy everything went well and the job was completed quickly for you.
kind regards
Wendy
Antwort von Liberty
Hi Jacek,
thank you for your feedback, I'm happy everything went well.
kind regards
Wendy
Antwort von Liberty
Hi Nigel,
thank you for your feedback, I'm happy our team are quick and efficient.
kind regards
Wendy
On time & didn't take long
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Liberty
Hi Becky,
thank you for your feedback, I'm happy to hear we were on time and didn't take to long.
kind regards
Wendy
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.