I've only just gotten insurance with Let Alliance, so I can't and won't speak to anything regarding making a claim. What I will say, though, is that I REALLY appreciate that it's humans on the li... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Adam Fenwick made the experience easy, smooth and stress free. He explained all terms and conditions without pressuring into a decision. Extremely positive attitude, attention to detail and warm... Mehr ansehen
My experience was great. Freya Crompton helped me understand my insurance options . She gave many clear options for me to choose and gave me time to think. Freya was very kind and helped me not worry... Mehr ansehen
The whole team are very helpful and attentive. Whenever I have needed anything or have had any questions they have gone above and beyond to assist. Especially want to shout out Jan, thank you!
Unternehmensdetails
Vom Unternehmen geschrieben
Let Alliance are part of the Barbon Insurance Group and provide specialist services for the private rental sector. Delivering intelligent and same day referencing and insurance solutions, alongside specialist buildings and contents insurance for letting agent, tenant and landlord customers.
Kontaktinformationen
Dodleston House, CH4 9EP, Pulford, Vereinigtes Königreich
- 01244564986
- marketing@letalliance.co.uk
- www.letalliance.co.uk
4,7
Hervorragend
3894 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 78 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Halim Senturk was patient and…
Halim Senturk was patient and understanding when speaking to me and explained everything in clear terms that I understood.
-Tyler Jesson
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Hi Tyler, thank you for your review! We are glad Halim could help.
Thanks, Lucy
Let Alliance are one of the most…
Let Alliance are one of the most kindest spoken helpful referencing agencies. I knew I would fail my referencing due to adverse credit history since my divorce, but they still helped me as much as they could. I spoke with Kirsty on the 1st day, then Natalie, both such nicely spoken and empathetic women...wish every referencing agencies out there were like them! Keep up the kindness! & Thank you! Zakyy x
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for taking the time to leave such a lovely review.
I’m really pleased to hear that Kirsty and Natalie were able to support you and that you felt listened to and treated with kindness, especially at what can be a stressful time. We know how worrying referencing can feel when you’ve had a difficult period, so it’s great to know the team helped make things a little easier.
I’ll make sure your wonderful feedback is passed on to both of them - it will mean a lot.
Thank you again for your kind words.
Jessica Smith was very helpful in…
Jessica Smith was very helpful in setting up the insurance policy. Could not have had better service.
Outstanding.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for taking the time to share this feedback.
I’m delighted to hear that Jessica was so helpful in setting up your insurance policy and that you felt the service was outstanding. I’ll make sure your kind comments are passed on to her - they will mean a great deal.
Thank you again for your review.
Abysmal experience
Abysmal experience, trying to use portal for a short term let, completely inflexible, slow and constantly crashes. There must be a better product for estate agents to use .
16. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Hello thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience with the portal - this is not the level of service we aim to provide.
So that we can investigate this further and try to put things right, please could you provide a few more details such as your name, letting agent name and scheme number. Please could you email customerexperience@letalliance.co.uk. Many thanks
Friendly and informative
Natasha was amazing! Really informative and helped us with any questions we had.
Thankyou!
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for your lovely feedback!
I’m really pleased to hear that Natasha was friendly, informative and able to answer all your questions. I’ll make sure your comments are passed on to her and to her manager - feedback like this is really appreciated.
Thank you again for taking the time to leave a review.
Brilliant Experience
The process was quick, friendly and easy. Jessica Smith, who handled my call was polite and pleasant and made sure I was informed throughout the process. I would definitely recommend this company.
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
"Thank you for taking the time to leave this lovely review.
I’m really pleased to hear that the process felt quick, friendly and
easy, and that Jessica kept you well informed throughout. We’ll make
sure your kind feedback is passed on to her - it will mean a lot.
"
I spoke with Harry Brumbill today to…
I spoke with Harry Brumbill today to set up our new home insurance and couldn’t be happier. He was very professional while also having a sense of humour which I find is hard to come by lately. Every step was clearly communicated and had opportunities to ask questions about anything I didn’t understand. Documents were sent straight away and reassured that the recording had stopped when taking bank details. Would definitely recommend and as previously mentioned, Harry was great to deal with!
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for taking the time to leave this fantastic review.
I’m really pleased to hear how happy you were with the service Harry provided - especially that he was both professional and able to bring a sense of humour to the call. It’s great to know everything was clearly explained, you had plenty of chances to ask questions, and that your documents arrived straight away. I’m also glad you felt reassured about how your bank details were handled.
We’ll make sure your lovely feedback is passed on to Harry - it will mean a great deal to him.
Antwort von Let Alliance
Thank you so much for your lovely feedback!
We’re really pleased to hear your call with Natasha was quick and easy. We’ll make sure your comments are passed on to her - they’ll mean a lot.
Excellent customer service!
Excellent customer service from Halim Senturk today. He was very patient and helpful, explaining all the benefits of the cover on offer. I fully understood the terms, conditions and benefits of the service on offer. Moreover, Halim was very courteous and informative providing me with other services available from Let Alliance moving forward. I will investigate these services in the near future. Thank you for your professionalism.
Douglas Meadows
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for taking the time to leave such a detailed
review.
I’m really pleased to hear that Halim provided patient, clear and
professional support, and that you felt fully informed about the cover
and other services available through Let Alliance. We’ll make sure your
lovely feedback is passed on to him - it will mean a great deal.
Thank you again for your kind words and for choosing us.
Spoke to Ben Gilbert today he sorted my…
Spoke to Ben Gilbert today he sorted my liability and contents out explained everything easily and fully so I knew what I was getting was very polite would definitely recommend
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for your lovely review.
I’m really pleased to hear that Ben was able to sort your liability
and contents cover, and explain everything clearly. We’ll make sure your
kind feedback is passed on to him - it will mean a lot.
Thank you again for recommending us.
Harry Brumbill
Harry Brumbill, was exreamly helpfull, and sorted all the problems l had.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for your feedback.
I’m really glad to hear that Harry was so helpful and able to sort
all the problems you had. We’ll make sure your kind comments are passed
on to him - they’ll mean a lot.
Thank you again for taking the time to leave a review.
I had a great time setting up insurance with Ben Gilbert
I had a great time setting up insurance for my new home with Let Alliance.
Explanations were provided in the easiest possible manner and was easy to grasp by Ben Gilbert.
His approach was calm and straightforward.
Great experience for me.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for your wonderful review.
I’m really pleased to hear you had such a positive experience setting up your new home insurance with us, and that Ben’s clear, calm and straightforward approach made everything easy to understand. We’ll make sure your lovely feedback is passed on to him - it will mean a great deal.
Thank you again for choosing Let Alliance and for taking the time to share your experience.
Jessica Smith
Jessica Smith was a great help when sorting insurance for my new flat! Broke things down and explained them thoroughly and helped me decide the best cover for me. Thank you!
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for sharing such positive feedback. We’re delighted to hear
that Jessica was able to break everything down clearly and help you
choose the right cover for your new flat. It’s great to know you felt
well supported throughout the process. We’ll be sure to pass your kind
comments on to Jessica and the team.
Great customer service
Halim Senturk has been very helpful and informative during my letting process, answering any questions I had and sending over all relevant documents via email. Great customer service.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for taking the time to leave this feedback. We’re delighted
to hear that Halim has been so helpful and informative throughout your
letting process, and that he was able to answer your questions and
provide all the documents you needed. It’s great to know you’ve
experienced the level of customer service we aim to deliver. We’ll be
sure to share your comments with Halim and the team.
Clear, precise and patient
The agent (Halim Senturk) was very thorough in describing products. He was articulate and clearly spoken, whilst offering recommendations that suited me. Although it was a long phone call, due to many clauses, verifications and options being explained, I felt that Halim was patient and a good listener. This made it a very pleasant experience.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for taking the time to share this lovely feedback.
We’re really pleased to hear that Halim took the time to explain all the
products and options clearly, and that his recommendations suited your
needs. We appreciate that some calls can be lengthy when there are lots
of clauses and verifications to go through, so it’s great to know you
still found the experience pleasant and felt listened to throughout.
We’ll make sure your comments are passed on to Halim and the team.
true support
I wanted to leave this review to recognise the incredible support I received from Katie at Let Alliance.
I contacted Let Alliance during a very difficult and emotional time, and Cater was absolutely outstanding from start to finish. She showed genuine compassion, patience, and understanding throughout the call, and never once made me feel rushed or unheard. Her call handling was professional, calm, and reassuring, and she took the time to listen and support me when I needed it most.
Katie is a real credit to Let Alliance. The kindness and empathy she showed made a huge difference to me, and I’m truly grateful for the support I received.
Thank you again, Katie — your help meant more than you probably realise..
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for sharing your experience with us. We’re really glad to hear that Katie was able to support you during a difficult time. Her calm, patient and understanding approach is exactly what we aim to provide, and it’s great to know it made a difference for you.
We’ll make sure your feedback is passed on to her — it will mean a lot. Thank you again for taking the time to leave this review.
Thanks to Ben Gilbert.
I had a fantastic experience with Let Alliance, especially due to the exceptional service provided by Ben Gilbert. He was incredibly helpful and made the process of setting up my home insurance smooth and stress-free. Ben's friendly demeanour and clear explanations made me feel confident in my choice to go with Let Alliance.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience with Let Alliance and that Ben was able to make everything smooth and stress‑free for you. He’ll be thrilled to know his friendly approach and clear guidance made a real difference. We truly appreciate you taking the time to share your feedback and are glad you feel confident with your home insurance. If you ever need anything in the future, we’re always here to help.
Insurance Policy
Thanks to Jessica Smith for her help in setting up the insurance policy needed for the apartment I'm renting. With an exceptionally friendly and pleasant approach, Jess was both very helpful and also very patient in dealing with my questions and hesitation to jump straight in. She sent me the info I needed to consider the options properly and than handled my return call impeccably.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for taking the time to share your experience. We’re so pleased to hear how friendly and patient Jessica was while guiding you through your policy options. It’s wonderful that she gave you the space to consider everything properly and then handled your return call with such care. Your feedback will mean a lot to her.
Review for Rosa Johnson (Let Alliance)
I recently arranged a Rent Guarantee policy with Let Alliance and was supported throughout by Rosa Johnson. She was excellent from start to finish — clear, knowledgeable, and very patient in answering all my questions. Rosa explained the policy features in a straightforward way, guided me through the requirements, and made the whole process smooth and stress‑free.
Her professionalism and responsiveness gave me complete confidence in proceeding with the policy. I really appreciated her help today and would happily recommend her service to other landlords.
Thank you, Rosa, for your outstanding support.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for sharing such a detailed and thoughtful review. We’re delighted to hear that Rosa provided clear, knowledgeable and patient support throughout your Rent Guarantee policy setup. It’s great to know she explained everything so well, guided you through the requirements and made the whole process smooth and stress‑free. We’ll be sure to pass your kind words on to her.
Let alliance has been supporting us…
Let alliance has been supporting us through our pre tenancy application. Jessica smith (customer service)was most helpful considering how busy they can be, patient and kind. So greatful
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for your feedback. We’re pleased to hear that Jessica was so helpful, patient and kind while supporting you through your pre‑tenancy application. We truly appreciate your kind words and will be sure to pass them on to her.
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