I've only just gotten insurance with Let Alliance, so I can't and won't speak to anything regarding making a claim. What I will say, though, is that I REALLY appreciate that it's humans on the li... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Adam Fenwick made the experience easy, smooth and stress free. He explained all terms and conditions without pressuring into a decision. Extremely positive attitude, attention to detail and warm... Mehr ansehen
The whole team are very helpful and attentive. Whenever I have needed anything or have had any questions they have gone above and beyond to assist. Especially want to shout out Jan, thank you!
I received great customer service from Sophia Hale. She spoke me through all the information in a polite and friendly manner and even took time to engage in conversation with me.
Unternehmensdetails
Vom Unternehmen geschrieben
Let Alliance are part of the Barbon Insurance Group and provide specialist services for the private rental sector. Delivering intelligent and same day referencing and insurance solutions, alongside specialist buildings and contents insurance for letting agent, tenant and landlord customers.
Kontaktinformationen
Dodleston House, CH4 9EP, Pulford, Vereinigtes Königreich
- 01244564986
- marketing@letalliance.co.uk
- www.letalliance.co.uk
4,7
Hervorragend
3893 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 78 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
fantastic experience
most excellent experience. Cadey Jones phoned me today with such a professional manner. very easy to talk to with the most helpful attitude and made me feel comfortable and was very patient with the understanding that is was my first time renting.
- summer
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for sharing your experience. We’re thrilled to hear that your first time renting went so smoothly. Cadey Jones will be delighted to know her professionalism, patience, and friendly approach made you feel comfortable and supported throughout the process. We’re grateful you chose us, and we look forward to helping you again in the future.
Insurance and Broadband
The experience was quite good. Everything was explained well to me whenever I contacted the customer services. Specially Be Gilbert and George Martin were really helpful in selecting the tenats' insurance and a suitable broadband service for my newly rented property.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for taking the time to share your feedback. We’re really pleased to hear that you had such a positive experience and that everything was explained clearly whenever you contacted our customer service team.
It’s wonderful to hear that Gilbert and George were able to support you in choosing the right tenants’ insurance and broadband service for your new property. We’ll make sure your kind words are passed on to them — they’ll be delighted to know they made a difference.
We truly appreciate your review and wish you all the best in your new home.
I would like to commend Matthew Greaves…
I would like to commend Matthew Greaves for the excellent support he provided while explaining housing insurance to me. He was friendly, polite, and demonstrated outstanding manners throughout our interaction.
His explanation was clear, thorough, and easy to understand, which made the whole process much less confusing. He took the time to answer my questions patiently and ensured I felt confident about the information provided.
Overall, it was a very positive experience, and his professionalism and approachable attitude truly stood out. He is a great example of high-quality customer service.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for taking the time to share this wonderful feedback. We’re delighted to hear that Matthew provided such clear, friendly, and supportive guidance while explaining your housing insurance options.
It’s great to know his professionalism, patience, and approachable manner made the process easier and more reassuring for you. We’ll be sure to pass along your kind words—recognition like this means a lot.
We’re really pleased you had such a positive experience.
Nice experience overall
Nice experience overall. I'm Giang Trinh. I was with Corey Hall, he was polite and helpful. Good work.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you, Giang, for sharing your experience with us. We’re really pleased to hear that Corey was polite, helpful, and made your visit a positive one. We’ll be sure to pass along your kind words to him. Great to know the good work is shining through.
Honestly with all the stress of moving..
Honestly with all the stress of moving i was very happy and lucky to have such a helpful, to the point and understanding guy, answered all my questions and being patient, thank you so much Matthew greaves
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for sharing your experience. Moving can be incredibly stressful, so we’re really glad to hear that Matthew was able to make things a bit easier for you. It’s great to know he was patient, clear, and supportive throughout your conversation. We’ll be sure to pass along your kind words—feedback like this means a lot.
Ethics are dubous.
I received a text message from them asking me to call back. The message made it sound like it was a critical part of a process I was going through. It wasn’t. It was a completely optional step.
What they really wanted to do was sell insurance. So why not just say that? Why not simply message me and explain that they’d like to talk about insurance?
Instead, they chose to mislead me. That is deceptive selling. Ethics are not optional.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for taking the time to share this feedback. We’re sorry to hear about your experience, and we understand why the message you received felt misleading. That’s not the standard we aim for.
We are currently investigating this further to understand exactly what happened and to ensure our communication is clear and will be in touch with you in due course.
Cadey was really helpful and ensured I…
Cadey was really helpful and ensured I was able to insure the property quickly and at a good price.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for taking the time to leave your feedback. We’re really pleased to hear that Cadey was able to help you get your property insured quickly and at a great price. Providing efficient and supportive service is something we take pride in, so it’s wonderful to know your experience reflected that.
We’ll be sure to pass your kind comments on to Cadey. Thank you again for your review.
I spoke with Ben Gilbert today
I spoke with Ben Gilbert today, and he made joining let alliance insurance a pleasurable experience. Excellent service, excellent company!
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for sharing your experience. We’re delighted to hear that Ben made the process smooth and enjoyable for you. We’ll be sure to pass your kind words on to him. We really appreciate you choosing Let Alliance and are thrilled to have you with us.
Simple & Straighforward
I was walked through the process of getting set up with damage coverage for my new apartment by a 'Ben Gilbert'. He was super helpful and friendly. With his help, it felt like a very straightforward process.
Thanks again,
Mesheck M.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for taking the time to share your experience. We’re so pleased to hear that Ben was able to guide you through the damage coverage setup and make everything feel straightforward. We’ll be sure to pass your kind words on to him. We’re glad to have been able to support you as you settle into your new home.
Spoke with Cadey Jones today and she…
Spoke with Cadey Jones today and she was extremely helpful and informative. She was extremely patient throughout the process. Thank you
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for taking the time to share your experience. We’re thrilled to hear that Cadey was able to assist you so thoroughly. Her patience, clarity, and commitment to helping others are qualities we value deeply, and it’s wonderful to know they made a positive impact during your interaction. We truly appreciate your feedback.
Rosa Johnson was very helpful and…
Rosa Johnson was very helpful and polite - all are rentals are now with Let Alliance
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for your feedback. We’re delighted to hear that Rosa was so helpful and polite throughout your experience. It’s great to know that all your rentals are now with Let Alliance, and we truly appreciate your trust in our service.
Natasha was extremely friendly and…
Natasha was extremely friendly and helpful when setting up my insurance for my new rental property! Incredibly informative and was professional in her manner! Thank you again!
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for your wonderful feedback. We’re delighted to hear that Natasha made setting up your insurance such a friendly, informative, and smooth experience. Her professionalism and care truly shine through, and we’re grateful you took the time to share your kind words. Thank you again for choosing us — we’re always here to help.
Excellent Customer Service🌟🌟🌟🌟🌟
I spoke with Ben from Let Alliance and honestly, his customer service is the reason I decided to take out the policy. When he first called, I had no intention of signing up so soon because I was busy getting ready to go on holiday.
But the way he started the conversation, asking about my day and my holiday, just felt really genuine. It didn’t feel like a typical sales call at all. He was friendly, easy to talk to, and made the whole process comfortable.
Ben clearly has great people skills and is a real asset to the company. Thank you so much, Ben, and Let Alliance!!!
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you so much for sharing this wonderful feedback. We’re thrilled to hear that Ben made such a positive impression and turned what could have been a rushed moment into a genuinely comfortable and helpful conversation. It’s fantastic to know his friendly approach and genuine interest helped you feel confident in taking out the policy.
Ben is indeed a great asset to our team, and your kind words mean a lot. We’ll be sure to pass your appreciation on to him.
Thank you again for choosing Let Alliance and for taking the time to leave such a glowing review.
Excellence service from Matthew Greaves
He was very helpful with my insurance policy. I had a smooth service with Let alliance, overall great service!
Thank you once more Matthew Greaves, for your kindness.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for taking the time to share your experience. We’re delighted to hear that Matthew provided such excellent support and made your insurance renewal smooth and straightforward. His kindness and helpful approach truly reflect the service we aim to deliver every day.
We appreciate your kind words and are glad to know you had a great experience with Let Alliance. If you ever need anything in the future, our team is always here to help.
Review for Matthew Greaves
Never done anything like this before, all the staff have been so helpful and supportive especially Matthew Greaves who rang us to set up insurance! Quick, informative and very helpful. Pleasant conversation
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for sharing your experience with us. We’re so pleased to hear that our team made the process easy and supportive, especially as it was your first time doing something like this. It’s wonderful to know that Matthew was able to guide you through everything clearly and provide a quick, informative, and pleasant conversation.
We truly appreciate your kind words, and we’re always here if you need any further help in the future.
Halim is a star
I Spoke to Halim Senturk to organise insurance. He was courteous, called back exactly when he said he would and was just lovely in general 😁
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for taking the time to share your experience. We’re so pleased to hear that Halim provided such courteous and reliable service, and that he made the process a positive one for you. It’s great to know he kept his promises and left such a lovely impression.
We really appreciate your feedback and will be sure to pass your kind words on to Halim and the team.
I had the pleasure of speaking with Ben…
I had the pleasure of speaking with Ben Gilbert regarding gaining tenants insurance on my new home. He was a lovely chap and explained things clearly to me and was also patient with me. The added bonus is we had a giggle too 😊
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for sharing your lovely feedback. We’re so pleased to hear that Ben was able to support you with arranging your tenants insurance. It’s great to know he explained everything clearly, took the time to be patient, and even made the conversation enjoyable — a good laugh always helps.
We truly appreciate your kind words and are delighted that your experience was such a positive one.
EXCELLENT SERVICE: Household content insurance
I recently arranged household contents cover through Let Alliance, and I couldn’t be more pleased with the experience. From start to finish, the service was professional, clear, and genuinely helpful. Insurance can often feel complicated, but the team at Let Alliance made the entire process straightforward and easy to understand.
I was assisted by Benjamin Glaister, who was absolutely outstanding throughout the process. Benjamin was incredibly professional, knowledgeable, and patient while guiding me through the available options. He took the time to explain every product in excellent detail, making sure I fully understood what each policy included and how it would benefit me- and I asked a lot of questions. His approach was friendly, transparent, and reassuring, which made a big difference when making the decision. What stood out most was how committed Benjamin was to helping me choose the right product rather than simply trying to make a quick sale.
Overall, Let Alliance is a fantastic company and I would highly recommend them to anyone looking for reliable advice and excellent service when arranging insurance.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that arranging your household contents cover through Let Alliance was such a positive experience. Our aim is always to make insurance clear and straightforward, so it’s wonderful to know the process felt smooth and easy to understand.
We’re especially pleased to hear how well Benjamin Glaister supported you throughout. His professionalism, knowledge, and patience are qualities we value highly, and it’s great to hear that he took the time to explain each option clearly and ensure you felt confident in your choices. Your comments about his transparency and genuine commitment to helping you find the right product truly mean a lot.
Thank you again for your recommendation and for placing your trust in Let Alliance. We’re thrilled to have you as a customer and look forward to supporting you with any future insurance needs.
The final verdict is in ! As always insurance companies do anything not to pay
The final verdict is in. Let Alliance insurance would not cover the missing rent arrears when my tenants skipped without paying. The insurance is specially for rent protection - this is how it was sold and this is what I paid for. However, like all insurance companies the devil is in the detail (very fine detail they do not want you to see and they bombard you with lots of final decision paperwork, clauses etc....) and they will do anything not to pay out. I have yet to come across any insurance company worth the premiums except Pet Plan and Direct Line).My advice - skip their rent protection by this company, protect yourselves and put the premium money you would pay to one side to cover your own costs, or go see what Direct Line have to offer! Otherwise you lose twice over, when the tenants don't pay and when the rent protection insurance won't pay. Policy not worth the paper it is written on.
6. März 2026
Bewertung ohne vorherige Einladung
I’m happy with the way Matthew Greaves…
I’m happy with the way Matthew Greaves spoke to me even the phone he was clear and well explained and I look forward to do more insurance policy with you ❤️❤️❤️
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Let Alliance
Thank you for your wonderful feedback. We’re delighted to hear that Matthew Greaves provided such clear and helpful support over the phone. It’s great to know his communication made a positive difference to your experience. We truly appreciate your trust in us and look forward to helping you with more insurance policies in the future
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