Lamps2udirect Bewertungen 

705
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I had a bad experience with lamps2udirect. I order a Philips light bulb from them. I didn't hear anything for 11 days so I rang them to query my order. As a result a light bulb was sent to me. How... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My lamp arrived safely and well packaged. Very speedy service and the lamps are reasonably priced. Would definitely use them again.

Bewertet mit 5 von 5 Sternen

Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Beleuchtungsgeschäft
  2. auch in
  3. Glühlampenlieferant

Vom Unternehmen geschrieben

Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

705 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(705)

36 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Wrong goods delivered

I had a bad experience with lamps2udirect. I order a Philips light bulb from them. I didn't hear anything for 11 days so I rang them to query my order. As a result a light bulb was sent to me. However, the light bulb received was a cheap generic and not the light bulb I ordered. Even though they were well aware that they had sent me a generic, they claimed that they had sent the correct light bulb. However, after I sent them a photo of the light bulb, they accepted the error and offered me a refund or 50% off the cost. Initially, I accepted the 50% off offer, but shortly after having learnt more about the cheap generic light bulb, I asked for a full refund. Despite that the retailer refused to provide a full refund and instead refunded half the amount. Retailer is untrustworthy and should be avoided.

Response to retailer
I try to support small retailers by shopping from websites such as yours, but by abusing our trust you just push people like me towards the large corporations, such as Amazon where we do not experience these problems.
I had to take up the matter with my credit card company to get my money back.

30. September 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Hello Stephen, Thank you for taking the time to leave us a review. We appreciate all feedback as it does help us to improve. We are sorry your experience was not as expected, but as explained, there is only one version of the lamp you ordered and that is what we supplied. We agreed to issue a refund and the situation was resolved. We are unsure why you are now leaving us one star reviews on multiple platforms.

Bewertet mit 5 von 5 Sternen

Would highly recomend

Would highly recomend, great prices amongst others and fast deliverey

1. Oktober 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us a review. We are glad this order arrived on time. We work hard to ensure we offer the best lighting prices so it's great to hear this has not gone unnoticed. Thanks again.

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. Will definitely use again.

2. Oktober 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us a review. We look forward to welcoming you back and helping again soon.

Bewertet mit 5 von 5 Sternen

Delivered early will use again

Delivered early will use again

30. September 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us a review. We look forward to welcoming you back and helping again soon.

Bewertet mit 2 von 5 Sternen

Low wattage screw in bulbs

I ordered three bulbs online that were difficult to find. There were two companies selling these bulbs do I bought from both, just as well I did that as the order placed with this online trader took 3/4 months. I found it easy to place the order, and when received they were packaged very well. Some communication from this trader would have been appreciated. I didn't think I was ever going to get them. The quality is good. Would I recommend them not if you need them immediately. Would I shop with them again, mit sure would possibly name contact to see how long it would take them to full fill a particular order.

25. August 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us a review. Having looked into your order details we can see that the items ordered were listed for 'Pre-Order' at the time of ordering. Still, 3-4 months is too long to be waiting for a small order for lights. We will make a conscious effort to ensure this does not happen, if you use us again in the future.

Bewertet mit 5 von 5 Sternen

good service

Great service and have all the incandesent range of bulbs. really pleased

15. August 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us feedback. We are so happy to get a 5 star review and hope to help again soon with any of your future lighting requirements.

Bewertet mit 5 von 5 Sternen

Theatre Lamps

Ordered various theatre lamps that I was struggling to get elsewhere. All arrived well packed and in reasaonable time. The ones that have been fitted seem to be perfect for the job and the rest are on the shelf as spares.

21. Mai 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us feedback. We are so happy to get a 5 star review and hope to help again soon with any of your future lighting requirements.

Bewertet mit 5 von 5 Sternen

speedy delivery

speedy delivery, very well packaged, very well priced.fantastic experience.thank you again

23. Juli 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us feedback. We are so happy to get a 5 star review and hope to help again soon with any of your future lighting requirements.

Bewertet mit 1 von 5 Sternen

Not happy.

I ordered a fan on 13th July. After 9 days I tried to contact them saying, where is it? One email didn't work so I used the sales email. They got back to me the same day. Telling me the fan was a pre order and it wasn't going to be sent untill end of August/beginning of September!! I need it now!!
There was no information about pre ordering on the web page at all! I am FURIOUS!! I will have to find another fan in my price range from somewhere else now!
And a refund!

23. Juli 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Hello Miranda, Thank you for taking the time to leave us a review.

As advised directly via email - Our range of fans sold out a few weeks ago now. Since then, they have been listed for 'Pre-Order' on our website - We have not shown them as in stock since. You literally clicked on highlighted words 'Pre-Order' before placing the order.

We hope you manage to find a suitable replacement from another supplier and we are sorry we could not help you on this occasion.

These items are becoming very hard to find right now, so check stock or ensure the other supplier you order from shows the item as 'IN STOCK' before placing a new order.

Bewertet mit 5 von 5 Sternen

Because the light bulbs we wanted are…

Because the light bulbs we wanted are made by only a limited number of manufacturers, my order turned out to take a while to fulfil, When I enquired into the delay, Sharon and Martin replied straight away, explaining the situation but all the same offering me the option of a refund, Even though I didn't take them up on the offer, I appreciated their integrity in reminding me I had that option. The light bulbs arrived safely yesterday. I would definitely order from Lamps2udirect again.

26. Juni 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us feedback. We are so happy to get a 5 star review and hope to help again soon with any of your future lighting requirements.

Bewertet mit 1 von 5 Sternen

Had to contact them as had no email…

Had to contact them as had no email confirmation, bought an orange bulb that stopped working after 2 months

18. April 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us feedback. We are so sorry to see this was a negative experience. Can you please reach out to us directly so we can try to resolve this for you?

Bewertet mit 5 von 5 Sternen

Ordered a lava lamp bulb and it was…

Ordered a lava lamp bulb and it was dispatched promptly and works perfectly, thankyou

20. April 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us feedback. We are so happy to get a 5 star review and hope to help again soon with any of your future lighting requirements.

Bewertet mit 5 von 5 Sternen

Fantastic

ordered various bulbs through these guys now for the company i work for and they're great. its an easy process and they arrive pretty quickly too. definitely will be using them for the future.

18. März 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us feedback. We are so happy to get a 5 star review and hope to help again soon with any of your future lighting requirements.

Bewertet mit 5 von 5 Sternen

Ordered Led Lamp batten and it was…

Ordered Led Lamp batten and it was delivered promptly, packaged securely and excellent price. No fuss straightforward order. Great Company

19. Mai 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us feedback. We are so happy to get a 5 star review and hope to help again soon with any of your future lighting requirements.

Bewertet mit 5 von 5 Sternen

Highly recommend!!!

Highly recommend!!!
Great customer service and honest.
I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receiving and noticed it was broken, to tell them about the issue and they requested pictures. I sent them pictures. The term was replaced and with me within two working days.
I highly recommend.

14. April 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us feedback. We are so happy to get a 5 star review and hope to help again soon with any of your future lighting requirements.

Bewertet mit 4 von 5 Sternen

Slow to Arrive

Ordered some bulbs on 7th March but had to phone on 17th as I hadn't received any notification of a delivery date. The man was very helpful, said they were awaiting delivery of the bulbs from Europe and that it was unusual I hadn't received notification regarding the delay. They finally arrived on 22nd March, so 15 days after ordering. It would have been helpful if the website had stated Out Of Stock.

22. März 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us feedback. Sorry to see there was a delay. Hopefully we can get a 5 star rating for service on your next order.

Bewertet mit 5 von 5 Sternen

Good aftercare service

I didn't actually get the light I ordered, but I give them them five stars because when I contacted them and sent them a photo of the product as received they offered to refund me the purchase price without requiring me to even send the light back, and they did so. This was very generous and fair - thanks.

7. April 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thank you so much for taking the time to leave us feedback. We are so happy to get a 5 star review and hope to help again soon with any of your future lighting requirements.

Bewertet mit 4 von 5 Sternen

I may have been harsh

picture shows ceramci shaver. plug recieved cheap plastic chiness crap and took over two weeks for order.

OK i could have phoned and perhaps when looking at the unit its difficult to see. I dont remember a description for what material the unit is made from. I may have been harsh therfore I upgraded my review .

25. Februar 2026
Bewertung ohne vorherige Einladung
Lamps2udirect-Logo

Antwort von Lamps2udirect

Thanks for taking the time to leave us a review, John. We have not heard from you directly, which is a shame, as we would have liked to have resolved this for you.

We are a little confused as to what product you thought you might be purchasing. Our code 6025 is a plastic travel adaptor and does not show any type of ceramic in the image. It is hard to see why you might have thought this might be ceramic?

Sadly, most electrical products are now made in China and we could have confirmed this if you had reached out before ordering.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr