Kidsbedsonline Ltd Bewertungen 

453
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The online shop as well as delivery process is smooth efficient and customizable. However the bed (veera) was not great for following reasons 1. The top bed is 195 cm long. Does not fit standard ma... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered the Trasman Barka Bed, came on the day stated and within time slot, fitters were great lads. Can't fault kidsbedsonline!

Bewertet mit 5 von 5 Sternen

Exactly as described online, great quality and delivered quickly. Really happy with my purchase!

Bewertet mit 5 von 5 Sternen

Great bed, really solid and good quality. Easy to arrange delivery, and we paid for the assembly service which was worth every penny - took them just over an hour to build a high sleeper with desk and... Mehr ansehen

Unternehmensdetails

  1. Kindermöbelgeschäft

Vom Unternehmen geschrieben

kidsbedsonline.com are the UK's original childrens bed specialists. We supply a range of beds & mattresses for children of all ages. shop now!


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

453 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,7

Alle Bewertungen

(453)

40 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

High Sleeper

A wee wait for the bed from the delivery time stated on the website but once we got a delivery date everything was very efficient. The bed arrived early but the guys waited around for me to return from work, they were very polite and respectful and put the bed together within 45mins taking all the rubbish away with them. My son was very pleased with the bed.

13. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Kids bunk bed with desk

Fantastic product. Extremely solid bed. My son loves it and bedtime doesn't feel like such a chore now. He climbs in, we read him a book, turn off the light, he goes to bed. End of.

8. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good bed overall

Enzo Noomi is a good day bed / guest bed overall, good quality build, works as it should. The assembly instructions could be clearer and the different elements more identifiable, but we worked it out. For reference, flatpack assembly companies quoted £80-100 for a job that took 2 people about 2.5 hours. The delivery to the ground floor of the house only, not to the designated room upstairs.

18. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product

Great product. Good customer service. Re-arranged delivery date. Product was delivered in good condition and was relatively easy to assemble.

27. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not buy mattresses from this website

While you can find good deals on this website, there is always an element of risk when it comes to buying a mattress online. To offset the risk for the buyer, most resellers provide extensive descriptions AND and offer you the possibility of returning the mattress (it's called 'sleep trial'. Unfortunately that is not the case with Kids Beds Online. I purchased a Breasley Sunrise Wave mattress from them. The description is - to say the least - minimal. No detail is provided beyond this vague sentence "provide optimal support and comfort". It does not even say if the mattress is made of springs, foam or is hybrid. It is only after receiving and opening the packaging that I realised that there was an Uno Firmness Rating sticker that described it as 8/10 extra firm. Basically it is VERY hard, but I had no way to find out based on the description. I contacted customer service, and they refused a return because the packaging had been opened. They told me several times that firmness is 'entirely subjective'. What is the point of the firmness rating then? Why do all other resellers (for instance Mattress Next Day) give a firmness classification on their website? I challenge anyone to try a 8/10 'extra firm' mattress and subjectively consider it as soft. They also tried to hide behind the manufacturer's description, which of course raises further questions about their commercial practice (if the manufacturer's description is too short or misleading, why do you reproduce it as is on your website? Why do you sell their items in the first place given the risk of unhappy experiences such as mine?). All in all a very disappointing experience which cost me £110. Verdict: company to be avoided.

9. Dezember 2024
Bewertung ohne vorherige Einladung
Kidsbedsonline Ltd-Logo

Antwort von Kidsbedsonline Ltd

I am sorry that you have put on this review and feel it is very unfair. We are a children's website and with mattresses being a subjective opinion, with the key factor being weight. Children's weight will greatly vary due to age and build. We put online the manufacturers description but not their opinion on firmness. You emailed to ask to return the mattress as you have osteoarthritis and you can't sleep on this. You have bought a mattress from a children's website? if you have special health requirements surely you would look at a suitable companies to purchase this item. If you would have contacted us prior to order, we would have advised you that this product was not suitable for you. You have received the item (a children's mattress that you ordered) in a timely manner, having the opportunity for further questions on Live Chat if required. You said that you were aware about our terms and conditions; which clearly state that vacuum packed mattresses can't be returned unless faulty; which this is clearly not....how have we done anything wrong? I hope other potential customers read past your review and see the hundreds of other happy and satisfied customers. I am sorry but sometimes people have to take responsibility for their own actions. You ordered a mattress for a adult with health issues from a children's website, you asked for no further detailed information on the item and you were aware that if the vacuum packaged element was opened and not faulty it was not returnable for hygiene needs. Just as a pointer as well, a good quality health mattress for an adult with a try and return option; will cost many hundreds of pounds not £110.

Bewertet mit 5 von 5 Sternen

Great service and value

Really helpful over the phone then processed and delivered my guest bed promptly! Best price I could find for the bed I wanted too.

29. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service and product

Having been extremely let down by another online children’s bed retailer we were in need of fast delivery of a new bed. The selection was excellent and ordering process was very easy. Pricing was great when compared with elsewhere. Delivery was fantastic and very smooth. Communication was great. The bed arrived on Wednesday, around a week after ordering it, and we built it that night. The instructions did say it would take around 2.5 hours to build whereas it took just under 5 (and I felt that we worked quite quickly!) Unfortunately one of the boxes had been damaged with a puncture type hole which wasn’t noticed upon delivery and one of the parts had been damaged. I contacted the company the following day and a replacement part was with us by Saturday. Talk about excellent customer service. Highly recommended.

27. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The whole experience was easy and…

The whole experience was easy and efficient. From ordering to arranging a specific delivery day, being kept updated and the delivery itself. Was smooth and well organised. The bed quality itself is great and easy to assemble with the instructions.

21. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Swift delivery and high end finish

I ordered the exact same bed in April from a different company and was still waiting in October for delivery. I cancelled that order and bought the Estella high sleeper with desk and sofa, this was delivered within 3 weeks. Really pleased, the quality is very good and it looks fantastic.
I wish I had paid for assembling and it took my husband the best part of 6 hrs to put together.

20. November 2024
Bewertung ohne vorherige Einladung

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