Great customer experience. They took me through step by step and made sure I got a custom system that suited my needs. They even advised against more expensive options that I suggested because they wo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have no problems with this company. Products are great, despatched quickly without fuss. I've dropped a star because they use DHL. I've never not had a problem with them, absolutely useless lying co... Mehr ansehen
Unternehmen hat geantwortet
Bought a water fed pole and hose reel very impressed with it need to still set it up but looks great , super fast delivery took 1 day to come definitely recommend! Thank you
Unternehmen hat geantwortet
Never any complaints with ionics! Always coming through with fast shipping and the best products! No one does it better! Elliott-HR Window Cleaning
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Housed in Wiltshire, England, our advanced production facility is the creative forge where all the Reach & Wash® systems by Ionic Systems are brought to life. As the originators of the revolutionary Reach & Wash® system, we've forever transformed the safety and efficiency landscape for window cleaners globally. Our commitment to relentless innovation continues to fuel our growth and portfolio diversification. Testament to this are our groundbreaking creations like the Foamion softwashing system and the groundbreaking Roof Wand. These innovative products showcase our dedication to enhancing cleaning solutions while maintaining our focus on safety and effectiveness. As the unrivalled market leader, our influence extends across the globe, with a network of distributors in 34 countries and product exports to over a hundred territories. Our products have garnered international recognition for their superior quality and exceptional performance. The Reach & Wash® brand, in particular, is a shining beacon of our commitment to excellence. It stands as a symbol of the "Quality without Compromise" promise we uphold in every product we create. This promise, steeped in our heritage, is more than a slogan; it's the very ethos that guides Ionic Systems as we continue to innovate and lead the cleaning industry.
Kontaktinformationen
7-8 Westerngate Hillmead Enterprise Park, SN5 5WN, Swindon, Vereinigtes Königreich
- +44 (0)1793871386
- info@ionicsystems.com
- www.ionicsystems.com
4,6
Hervorragend
166 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Very disappointed with my first…
Very disappointed with my first experience with Ionic products, I recently ordered a 25ft Carbon fiber pole and the fist issue happened before it was even received!
I ordered the pole for a specific job and when contacting Ionic for an eta I was told 2-3 weeks as they had a pvc pipe shortage!
Fortunately this was resolved but it only got worse 😕
Ionic have this patented system that in my opinion as a professional window cleaner is not fit for purpose. The issues that the pole has is the firstly the Fly lead pvc is so hard it tangles all the time, second the built in pipe system does not allow for a univale to be fitted.
I was aware of this as when watching product reviews before purchasing the pole the video showed a small grove at the bottom of the pole that could be used to cut off the water.
However when the pole came it did not have a grove, I contacted Ionic and they ignored me! I've had to completely remove the internal elements of the pole to fit a Univale.
Finally after using the pole for less than a week one of the clamps snapped, Ionic did send me some new ones but on investigation the metal used in the clamps is very cheap and soft so this issue will cary on.
Should have gone with Gardiner and will be in the future.
9. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Ionic Systems
We're very sorry that your experience with us has not met your expectations. Customer satisfaction is essential to us. Mistakes can happen from time to time, but any customers who have had issues in the past know that we will always do our best to rectify such situations.
Sadly, this is the first we have heard from you regarding this issue.
Please get in touch with our Service Team (01793 871 386) and we will more than happily resolve the problems regarding the fly lead and pole butt ring 👍
I have no problem with the products I…
I have no problem with the products I buy . But recently you don’t get emails from ionics informing me about my latest order , the dashboard doesn’t show orders on the website too
10. April 2024
Antwort von Ionic Systems
Hi there, thanks for leaving a review of your experience. I have passed this onto our web development team. We can see that you have not created an account with us, this would enable you to view your orders on the dashboard. As for not receiving confirmation of order emails, can you please check your junk folder?
Free delivery was quick and I live in…
Free delivery was quick and I live in the Highlands, where there is usually a charge. The resin is good quality.
A good deal.
25. April 2024
Antwort von Ionic Systems
thank you for the great review! 💪
The product I purchased is brilliant…
The product I purchased is brilliant didn’t provide 5 Stars due to the delivery service I received my goods delivered to me were in a damp condition due to some spillage and the items brought were left beside the bins in open view with minors living next door all 4 purchased items are corrosive and should be carefully stored great product overall I will be purchasing again Thank you.
25. April 2024
Antwort von Ionic Systems
We're sorry to hear about the delivery of your goods. We will relay this feedback to our delivery providers, as this is clearly not the standard we expect. Otherwise, we're glad you like the product so much and thank you for taking the time to write a great review 💪
Never any complaints with ionics
Never any complaints with ionics! Always coming through with fast shipping and the best products! No one does it better!
Elliott-HR Window Cleaning
25. April 2024
Antwort von Ionic Systems
thanks for a great review, we're glad you are so pleased with us! 💪
Very helpful staff Tom and Patrick
Very helpfil staff Tom and Patrick.
Excellent quality product
14. Februar 2024
Antwort von Ionic Systems
thank you very much for leaving such a kind review. We are delighted to hear this and for you to be enjoying the kit so much! 👍
Resin Beads
Speedy delivery and arrived at the time they said. Good price for the resin beads.
27. Januar 2024
Antwort von Ionic Systems
thank you for your great feedback 💪
Very fast delivery
Very fast delivery
Everything needed for r/w system is available
At a decent price also
16. Januar 2024
Antwort von Ionic Systems
Glad to be of service to your business!
Speedy delivery …
Great customer service and fast delivery. Super happy with the service I received
9. Januar 2024
Antwort von Ionic Systems
great to hear, thank you for taking the time to leave a great review!
Good response and fast delivery
4. Januar 2024
Antwort von Ionic Systems
Glad to hear we could accommodate👍 your business' needs so effectively
Your company is great and help me a lot…
Your company is great and help me a lot with my business. Thank you 👍
9. Dezember 2023
Antwort von Ionic Systems
Thank you very much for taking the time to leave a great review! Glad to be of excellent service 💪
Best there is
23. November 2023
Antwort von Ionic Systems
Glad you feel the same way! 💪 thank you for taking the time to leave a great review!
Fast delivery right first time.
15. November 2023
Antwort von Ionic Systems
Perfect, glad to be of great service to your business!
As always a very fast service…
As always a very fast service straightforward business
31. Oktober 2023
Antwort von Ionic Systems
Solid, thank you for the great review
You got it right
2. November 2023
Antwort von Ionic Systems
So did you by choosing Ionic! 💪 Thank you for the review
Great company, very happy with purchases
I buy lots of equipment from Ionics and have never had any issues with purchases.They are very helpful and always get back to you. Great staff.
Many thanks
Shaun GWS Services
11. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Ionic Systems
Thank you for taking the time to write such a great review! We appreciate it a lot 😎 all the best, Ionic
Prompt delivery
Prompt delivery, easy transactions,.. and good communication regards order progress through system
3. Oktober 2023
Antwort von Ionic Systems
perfect 👍 thank you very much for taking the time to leave a review!
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