Oil Tank Supermarket Bewertungen 141

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Very poor customer service , my tank was supplied via a 3rd party and after delivery it was found to be faulty so had to be sent back , kept ringing asking when was it being collected and asking about... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Unfortunately i had a problem with my tank and was very concerned i need not of been it was sorted out brilliantly by your company with in a-few days , a new tank supplied and fitted brilliant service... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I went to check my oil gauge one day and discovered the arrow had fallen off. Really useful. On the advice of the company which installed my oil tank, I ordered a new gauge from Oil Tank Supermarket,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Huge thanks to Olly who went above and beyond to ensure our oil tank arrived in time to be installed. Super customer service. Thank you Olly for your kindness and understanding. Best wishes, Keren x

Unternehmen hat geantwortet

Unternehmensdetails

  1. Heizungsanlagenanbieter
  2. Heizölhändler
  3. Kunststoffartikelhändler
  4. Großhändler

Vom Unternehmen geschrieben

Oil Tank Supermarket is a One-Stop-Shop for Oil Tanks and accessories. Wide range of Plastic oil tanks, Steel oil tanks, Bunded oil tanks, Single Skin oil tanks, Fire Protected Tuffa Oil Tanks, Diesel Dispenser tanks, gauges, kits and other fittings. Premium range of Heating Fuel Oil Tanks with up to 12 Tear Warranty. Free Nationwide Delivery. Payment options available. Made in Britain.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

141 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 18 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

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Bewertet mit 2 von 5 Sternen

Very poor customer service

Very poor customer service , my tank was supplied via a 3rd party and after delivery it was found to be faulty so had to be sent back , kept ringing asking when was it being collected and asking about a my refund , "we'll ring you back " was what i got and nobody called on several occasions, emails not replied to ...and they wanted to charge me for sending a faulty tank back !! .I would not recommend .

20. Februar 2026
Bewertet mit 1 von 5 Sternen

The tank that I received had been damaged and repaired

The tank that I received had been damaged and repaired. The repair was very unsightly.
So I contacted oil tank supermarket and sent pictures of the damage.
I sent another 2 emails to a Melissa Davies trying to sort this out but still have not received any reply. I then phoned the office and asked to speak to a Melissa Davies who was dealing with the issue, a colleague took my number and said he would get her to phone me back.
Still waiting for the call.

9. Februar 2026
Bewertet mit 1 von 5 Sternen

Lousy customer service

The tank was badly damaged when received and unusable,and some parts that were paid for were missing. After phone calls and several emails you replaced it but you did not remove the damaged one as as requested. Not did you return phone calls as promised. We would not use you again due to our experience with you.

9. Februar 2026
Bewertet mit 5 von 5 Sternen

It's so simple!

I went to check my oil gauge one day and discovered the arrow had fallen off. Really useful. On the advice of the company which installed my oil tank, I ordered a new gauge from Oil Tank Supermarket, which arrived within the stated time. I was still apprehensive about changing the gauge, but all I had to do was to unscrew the cap, pull out the old gauge, drop in the little bottle and screw in the new gauge. It was that simple and I now have a working gauge again. The oil level isn't brilliant, but at least the gauge works.

13. Januar 2026
Bewertet mit 1 von 5 Sternen

Forgot to click the box for the free…

Forgot to click the box for the free bottom kit when I purchased the tank 😡😡
I called to ask if they would send the kit anyway, but no I have to pay full price . They won’t sell just the bottom kit either it comes with a gauge and the lot is about £120. For something that is advertised as free with the tank
I can’t use the tank without the kit. I said I would return the tank as it needs the kit to be used. Was told that would cost delivery plus an inspection charge. As I see it the tank alone is not fit for purpose
I will never use the company again.

12. Januar 2026
Bewertet mit 2 von 5 Sternen

no communication

Delivery did not show up on indicated day. Received no communication about this, but oil tank was then delivered at a later date with just an hour's notice. Tank itself seems okay.

5. Januar 2026
Bewertet mit 5 von 5 Sternen

First Class Service

24. Dezember 2025
Oil Tank Supermarket-Logo

Antwort von Oil Tank Supermarket

Thanks, Mick!
Really glad you had a first-class experience. We appreciate the 5 stars and your support!

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Decent price

18. Dezember 2025
Oil Tank Supermarket-Logo

Antwort von Oil Tank Supermarket

Thank you, Paul!
We’re glad you were happy with the service and found the price fair. We really appreciate the 5 stars and your support!

Best Regards,
The Oil Tank Supermarket Team

Bewertet mit 1 von 5 Sternen

3 week delivery and missing fitting kit

The tank and fitting kit was ordered, and paid for on the 30th Nov 2025. It was delivered on the 23rd Dec, minus the fitting kit ! I have emailed the company countless times to try to get the fitting kit, but to no avail.
3 week delivery and missing fitting kit. Not impressed.

2. Dezember 2025
Oil Tank Supermarket-Logo

Antwort von Oil Tank Supermarket

Hi Ian, thank you for your feedback, and we’re genuinely sorry for the delay and the missing fitting kit on your order. We completely understand how frustrating that must have been, especially so close to Christmas.

I believe everything was resolved and the outstanding parts were supplied at the start of the new year, but we appreciate the inconvenience this caused in the meantime. This isn’t the standard we aim for, and we’re reviewing this internally to prevent it happening again.

Thank you for your patience while we got it sorted.

Bewertet mit 5 von 5 Sternen

We were slightly concerned when the…

We were slightly concerned when the delivery date slipped a full week, however the price was so competitive that in the end we are delighted with the service and product and have no hesitation in awarding 5 stars.

5. Dezember 2025
Oil Tank Supermarket-Logo

Antwort von Oil Tank Supermarket

Thank you for the great review, Bill, and for your patience with the delivery delay. We completely understand the concern when dates shift, so we really appreciate you sticking with us.
We’re glad the value and the product made it worthwhile in the end, and we’re grateful for the 5 stars and your support!

Best Regards,
The Oil Tank Supermarket Team

Bewertet mit 4 von 5 Sternen

Slimline 1000 litre bundled tank

Tank is fine price is good, delivery time was a little longer than expected but overall no problems

10. November 2025
Oil Tank Supermarket-Logo

Antwort von Oil Tank Supermarket

Thanks for the review, Richard!
Glad to hear you’re happy with the tank and the price. Apologies the delivery took a bit longer than expected, but we’re pleased everything else went smoothly. We appreciate your feedback and your support!

Best Regards,
The Oil Tank Supermarket Team

Bewertet mit 5 von 5 Sternen

Great telephone service from this…

Great telephone service from this company. Extremely helpful customer service. Rep advised me which item I needed and how to save on an unnecessary installation fee.

8. Oktober 2025
Oil Tank Supermarket-Logo

Antwort von Oil Tank Supermarket

Thank you for the lovely feedback!
We’re really glad our team could point you to the right product and help you avoid any unnecessary costs. Honest, helpful advice is exactly how we like to do things. We appreciate the 5 stars and your support!

Bewertet mit 1 von 5 Sternen

Rubbish

I ordered 2 grit bins/2 packs of grit and two scoops for some residents in my ward
(1) The order got'lost'
(2) A week later half the order arrived
(3)The other half was promised but never arrived
(4) The other half was promised again...never arrived
....still waiting
Absolute rubbish service!!!!!

23. Oktober 2025

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