Great customer experience. They took me through step by step and made sure I got a custom system that suited my needs. They even advised against more expensive options that I suggested because they wo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have no problems with this company. Products are great, despatched quickly without fuss. I've dropped a star because they use DHL. I've never not had a problem with them, absolutely useless lying co... Mehr ansehen
Unternehmen hat geantwortet
Bought a water fed pole and hose reel very impressed with it need to still set it up but looks great , super fast delivery took 1 day to come definitely recommend! Thank you
Unternehmen hat geantwortet
Never any complaints with ionics! Always coming through with fast shipping and the best products! No one does it better! Elliott-HR Window Cleaning
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Housed in Wiltshire, England, our advanced production facility is the creative forge where all the Reach & Wash® systems by Ionic Systems are brought to life. As the originators of the revolutionary Reach & Wash® system, we've forever transformed the safety and efficiency landscape for window cleaners globally. Our commitment to relentless innovation continues to fuel our growth and portfolio diversification. Testament to this are our groundbreaking creations like the Foamion softwashing system and the groundbreaking Roof Wand. These innovative products showcase our dedication to enhancing cleaning solutions while maintaining our focus on safety and effectiveness. As the unrivalled market leader, our influence extends across the globe, with a network of distributors in 34 countries and product exports to over a hundred territories. Our products have garnered international recognition for their superior quality and exceptional performance. The Reach & Wash® brand, in particular, is a shining beacon of our commitment to excellence. It stands as a symbol of the "Quality without Compromise" promise we uphold in every product we create. This promise, steeped in our heritage, is more than a slogan; it's the very ethos that guides Ionic Systems as we continue to innovate and lead the cleaning industry.
Kontaktinformationen
7-8 Westerngate Hillmead Enterprise Park, SN5 5WN, Swindon, Vereinigtes Königreich
- +44 (0)1793871386
- info@ionicsystems.com
- www.ionicsystems.com
4,6
Hervorragend
166 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to order and quick delivery.👍🏻
11. Februar 2025
Antwort von Ionic Systems
Thanks for the great review! 💪
Antwort von Ionic Systems
Thanks for the great review!
Great customer service
Great customer service - We ordered the parts on-line and they came in the post the next.
5. Februar 2025
Antwort von Ionic Systems
Thanks for the great review, we appreciate your thoughts a lot!
Awesome service,quick delivery.Very…
Awesome service,quick delivery.Very happy with the product.Excellent!!! Highly recommended.Many thanks!!! ⭐️⭐️⭐️⭐️⭐️
28. Januar 2025
Antwort von Ionic Systems
Thank you very much for this glowing review!! 👍 🌟
Confusing website layout
Liked next day delivery. Didn't like website as you have to click on each option of the dropdown and but each little part of a clip separately. Also to add there are no photos to show what bits you've clicked on. Didn't like that I wasn't provided with a receipt of purchase either.
20. Januar 2025
Antwort von Ionic Systems
We will work on this for future customers, thank you for your feedback!
Ordered Friday delivered Tuesday quiet
Ordered Friday delivered Tuesday quiet. Satisfied with delivery time pole seems to be very good very good
16. Januar 2025
Antwort von Ionic Systems
Thank you for the review!
Terrible cheeky customer service
I had a email saying my delivery was due and would be with me by the end of the day )this was a Friday) it never came I rang the delivery company Ionic use and they said it won't be coming until Monday. I needed this item for work so had to go somewhere else to buy it so I've cancelled the parcel from ionic. Update when I rang Friday ionic says ring back when you receive it and we will refund you and send a courier to collect it. I rang back to a nasty cheeky guy saying we won't accept a return but if you want to send it back you pay for delivery I asked to speak to a manager he says no I'm not putting a manager on your not getting a return. This is a nasty company that I won't be using again and hopefully people reading this don't use them either
15. Januar 2025
Antwort von Ionic Systems
We take customer concerns seriously and aim to provide clear and fair resolutions. However, we would like to address the inaccuracies in your review.
Upon reviewing the situation, including a recording of the conversation, our sales team confirmed that we were fully prepared to issue a refund for your order, in line with our standard practices. It was explained that while we would accept the return, we do not cover the cost of redelivery, as is standard procedure.
Unfortunately, during this discussion, your behaviour towards our staff became rude and aggressive, with threats directed at one of our team members. While we strive to provide excellent service, we do not tolerate abusive behaviour towards our staff. As a result, we have decided to cease doing business with you in the future.
We regret that this situation has escalated, but it is important to maintain mutual respect in all interactions. If you have any further questions or require clarification, please feel free to email us at info@ionicsystems.com
Was super fast delivery
Was super fast delivery. Was a smashing price that was lest them other sites. Well packed and received without any issues at all. Will use again in the future
18. Dezember 2024
Antwort von Ionic Systems
thank you for leaving a great review, it means a lot to us 💪
Antwort von Ionic Systems
thank you for leaving a review, we appreciate it!
quick delivery
5. Dezember 2024
Antwort von Ionic Systems
thank you for leaving a review, we appreciate it!
An absolute no brainer!
I have a reach and wash system, and RoofWand from ionic and they have both revolutionised my business. Great communication, super fast and efficient delivery and brilliant products. A no brainier for any exterior cleaning operation.
The the sales and after sales team are superb. I’ve never seen a more comprehensive company for exterior cleaning products.
5. November 2024
Antwort von Ionic Systems
Thank you for leaving an excellent review, we really appreciate you taking the time to let others know of your experience! 💪
Good price paid got the resin
Good price paid got the resin
Very quick delivery
Good company to deal with
11. November 2024
Antwort von Ionic Systems
Thank you for leaving an excellent review 👍
Antwort von Ionic Systems
Thank you for leaving an great review 👍
Window cleaning resin ordered free…
Window cleaning resin ordered free delivery arrived early next day that’s a very good service 👍
30. Oktober 2024
Antwort von Ionic Systems
Thank you for leaving a strong review 💪
Antwort von Ionic Systems
Thank you for leaving an excellent review 👍
Haven’t had better to date.
Good price. Good product and even better delivery time.
27. Oktober 2024
Antwort von Ionic Systems
Thank you very much for the review! 👍 We always try to maintain high levels of stock of resin so that businesses like yourselves are never caught short
Very good product and quick delivery…
Very good product and quick delivery will use again
14. Oktober 2024
Antwort von Ionic Systems
Thank you for taking the time to leave a great review!
Purchase of a 21 foot Hydra Carbon pole …
The communication with your staff was friendly, clear and helpful, always a joy to deal with, and a prompt as possible delivery with high quality products,
Thanks very much,
Paul
20. September 2024
Antwort von Ionic Systems
Thank you for taking the time to leave a great review! Customer service and support is at the heart of what we do, so we're always glad to hear reviews like this!
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