Ordered a sand filter with same model number as my old sand filter. but got a multiport that was completely different. -- update -- they called me and were able to swap the multipport for a pri... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Purchased a product shortly after 1pm on a Thursday. Selected expedited overnight shipping. Received an email stating that product would not ship until Friday and received Monday. Called customer serv... Mehr ansehen
Unternehmen hat geantwortet
Purchased a new pool pump motor. The pump failed in less than two weeks. Can only contact Inyo Pools threw a chat. Received conflicting instructions on how the return of the bad motor. Had to pay... Mehr ansehen
Received motor on Wednesday, June 9, 2021. Motor installed on Thursday, June 10, 2021. Took about a half hour. Motor started right up .... smooth sailing ..... no more circuit breaker flips thanks to... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Swimming Pool Supplies for Above Ground Pools Inground Pools along with Spa Parts and Pool Parts
Kontaktinformationen
Vereinigte Staaten
- www.inyopools.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Wonderful customer service experience!!
Order was easy but
Order was easy. The packaging that it is shipped in is not good, input and output ports had popped through the boxs. The fittings are scuffed up and I don't think any other damaged occurred. I will see what happens when it is in use.
Good customer service
Good customer service.
Always answered my questions in a professional manner.
Fast shipping.
Been ordering with Inyopools since 2011 on a few orders and still very professional company.
Thank you Inyopools.
Got hear when promised and is working…
Got hear when promised and is working great. Can't ask for more than that.
I needed the exact piece for my Hayward…
I needed the exact piece for my Hayward pool heater and they had the exact piece available. Very helpful And fast response. This website is amazing.
Extremely Pleased
The filter arrived quickly and was exactly what I needed and what I had expected.
Pump motor
Came in next day and is installed. Running well
Use their tech info - order somewhere else
On the face of it one would think this company, Inyo Pools, was great. They have great "how to" videos posted and blogs etc. but their customer service is absolutely terrible. Wish I had visited BBB and site jabber before starting to deal with them.
I had a pool pump fail over a weekend. I sent in a email request on how to change out to a compatible variable speed pump which has gone unanswered to this day (over a week later). Because they seemed to have good techs to help with this problem I thought maybe because of the weekend they missed it so sent is a chat box request on Monday. This is what they recommend on their own phone answering message. Response - no one was there to answer. So I called and waited on hold for 20 mins plus only to get some tech geek with zero manners and after a very frustrating phone conversation got the information I needed and subsequently ordered the pump motor.
Then I sat there waiting for the motor to ship. After two days nothing seemed to have happened so I sent in an email information request about this which was answered and I was told it would ship that day. Which it did. But I felt like if I had not questioned why the motor had not shipped it may never have happened.
Thankfully all went well with the motor swap out and I am happy about the overall outcome.
I do not like writing negative reviews, as I know they can damage a business. But sometimes I feel like other people need to be warned about bad companies doing business on the internet. There is obviously something wrong with the way this company is doing business. Its either money, the people they have and/or cannot retain, or they are just playing the "middle man". There are too many clients out there writing negative reviews which all seem to strike a similar complaint. They do seem to be very good at responding to the complaints but why not do something to ward them off in the first place.
I will NOT use this company again and recommend others to steer clear.
quick on the shipping
FAST SHIPPING,PERFECT PACKING
Happy with my purchase
They had the parts I needed and got…
They had the parts I needed and got them to me quickly!
Found my pump on you site
Found my pump on you site, price was good and delivered very fast.
It was a pleasure
It was a pleasure. Good product, good service, good price.
Great Awesome delivering product was…
Great Awesome delivering product was perfect
Quick service! On Tuesday afternoon afternoon we ordered a new…
On Tuesday afternoon we ordered a new cover for our filtration system because it cracked all the way through. We were so excited that it arrived on Friday afternoon so we could get our pool going again. Very quick service!
Excellent product, fast delivery
It came so fast, I was pleasantly surprised.
Everything is good
Easy to navigate the site and find the…
Easy to navigate the site and find the part I needed. The price was lower than any where I looked. Shipping was free and I received my purchase in rapid time.
Thank you.
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