PremFina IG04 Car Insurance Review I’ve had a positive experience overall with PremFina’s IG04 car insurance. The team is responsive, helpful, and always has a great attitude when dealing with que... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I'm old fashioned, And still prefer to speak to someone when I'm buying or choosing a product. But as far as buying something online i found your site easy enough to navigate, straight forward and I... Mehr ansehen
Unternehmen hat geantwortet
Very easy to deal with with a fuss free renewal, so happy to stay with them for another year
Unternehmen hat geantwortet
I had a brief but an excellent dealign with iGO4. I can say that this is a very professional insurance broker institute and they can always be reached by phone and email. I would deal with them again... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über iGO4
Vom Unternehmen geschrieben
iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.
We search a range of providers to find our best deals for our customers.
iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”
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Kontaktinformationen
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Manchester, Vereinigtes Königreich
- contact@igo4.com
- www.igo4.com
4,3
Hervorragend
8746 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very easy to deal with - 5*
Very easy to deal with with a fuss free renewal, so happy to stay with them for another year
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iGO4
Thank you for your review!
We're so pleased to hear your renewal was easy and fuss-free, and that you've chosen to stay with us for another year.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachel @ iGO4
All very smooth
12. Juli 2026
Antwort von iGO4
Thanks for your 5 star review and feedback! It's great to hear everything went smoothly!
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ iGO4
I haven't needed to make a claim
I haven't needed to make a claim, but the renewal process went smoothly.
15. Juli 2026
Antwort von iGO4
Thank you for taking the time to share your feedback with us.
We are delighted to hear that your renewal process went smoothly.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ iGO4
Called to cancel auto renew /refused
Called to cancel auto renew as was unhappy with renew quote. I said I would get alternative quotes before deciding. Staff member refused to cancel it until I had come back to him with new quotes. Told him numerous times to cancel it and he became rude and condescending. Said I had to give them a chance to compete. I told him he had one last chance to cancel it or I would go to the FCA and write to the CEO. He told me to wait, nothing more, and then said "it's done" and hung up.
This is just sales bullying tactics.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iGO4
Thank you for taking the time to share your experience.
I am very sorry to hear about the service you received when contacting us to cancel your auto-renewal. We understand that the decision to renew your policy is entirely yours, and your request should have been handled professionally and respectfully.
I appreciate how frustrating it must have been to have to repeat your request several times, particularly if you felt pressured to obtain alternative quotes before we would action the cancellation. I am also concerned by your comments regarding the tone of the conversation and the manner in which the call ended.
Please accept our sincere apologies for any distress or inconvenience this caused.
If you wish to discuss this further or log a complaint, please reach out to our team.
Kind regards,
Chris @ iGO4
Quick and not complicated
16. Juli 2026
Antwort von iGO4
Thank you for your 5 star feedback!
We're pleased to hear that you found the process quick and straightforward.
We appreciate you choosing iGO4 for your insurance and hope you have a great experience with your policy.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ iGO4
My renewal was supposed to be cheaper…
My renewal was supposed to be cheaper than what you coated me
14. Juli 2026
Antwort von iGO4
Thank you for reaching out to us regarding your renewal for your Igo4 policy.
I understand that you expected your renewal to be cheaper than the quoted amount. Renewal prices can sometimes change due to various factors such as changes in your personal circumstances, updated risk assessments, or changes in insurer pricing policies. These factors can affect the overall cost of your policy at renewal.
If you would like to send us an email with your policy number, full address and date of birth to Contact@igo4.com, we can discuss this further with you.
Kind regards
Chelsea @ Igo4 insurance
unresponsive customer service..
unresponsive customer service... got put on the line for 20 minutes waiting for someone to pick up my call... in the end Ihave to hang up as neede to get on with something else.
9. Juli 2026
Antwort von iGO4
Thanks for taking the time to leave a review.
We would like to extend our apologies concerning the issues you’ve had. If you would like to send us an email with your policy number, full address and date of birth to Contact@igo4.com, we can discuss this further with you.
Kind regards
Chelsea @ Igo4 insurance
Cannot scroll on website
Went to get a quote, cannot scroll on the page, so when you try to click no on all the offers you cant continue. Great job guys missed a sale here
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iGO4
Thank you for bringing this to our attention. We're sorry to hear about the issues you experienced with the quote page on the website. We understand how frustrating it can be when the page doesn't work as expected and prevented you from continuing.
Please feel free to reach out directly if you'd like us to help or if you have any other questions.
Kind regards,
Michelle @ iGO4
Easy to take out policy covers what I…
Terrible company. Offer cheap price then add costs late Easy to take out policy covers what I need for a good price. But then after leaving a review added £600 for incorrectly saying no proof of no claims bonus which is incorrect- no discussion no question
9. Juli 2026
Antwort von iGO4
Thank you for reaching out and sharing your concerns. We sincerely apologise for the frustration caused by the additional charges related to your no claims bonus. We always aim to be transparent and clear with our pricing, and we regret that this was not your experience.
We would like to investigate this further and see how we can resolve the matter for you. If you would like us to look into this further, please send us an email with your policy number, full address and date of birth to contact@igo4.com.
Kind regards,
Chris @ iGO4
Antwort von iGO4
Thank you for sharing your feedback with us on Trustpilot.
We're very sorry to hear about your negative experience with Igo4. Your satisfaction is important to us, and we'd like to understand more about what went wrong and how we can assist you.
Please contact us via email at Contact@igo4.com with your reference number, date of birth and registration and we'll be happy to help resolve the issue.
Kind regards
Chelsea @ Igo4 insurance
great easy to use
10. Juli 2026
Antwort von iGO4
Thank you for your great review!
We're delighted to hear that you found the process easy to use. Making things simple and straightforward for our customers is something we strive for, so it's wonderful to know you had a positive experience.
We appreciate your feedback and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4.
Antwort von iGO4
Thanks for taking the time to leave a review. We would like to extend our apologies concerning the issues you’ve had. If you would like to send us an email with your policy number, full address and date of birth to Contact@igo4.com , we can discuss this further with you.
Kind regards,
Darren @ iGO4
Excellent communication and easy to…
Excellent communication and easy to access information.
7. Juli 2026
Antwort von iGO4
Thanks for your 5 star review! I'm pleased to hear you found it easy accessing information regarding your policy!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ iGO4
Antwort von iGO4
Thank you for your 5-star review! We're delighted to hear you found our insurance to be great value. We really appreciate your feedback and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4
Straight forward insurance company seem…
Straight forward insurance company seem fair xx
5. Juli 2026
Antwort von iGO4
Thank you for your lovely review! We're pleased to hear you found us straightforward and fair. We really appreciate your feedback and look forward to continuing to provide you with great service in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4.
Antwort von iGO4
Thank you for your review! We're glad to hear you're happy with everything. We really appreciate your feedback and look forward to assisting you again in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4
Antwort von iGO4
Thank you for your 5 star feedback!
We’re really pleased to hear you were happy with our service and found our pricing competitive for EVs.
We appreciate you taking the time to share your experience and thank you for choosing us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ iGO4
never any problems
25. Juni 2026
Antwort von iGO4
Thank you for your review! We're pleased to hear you've never had any problems and appreciate your continued trust in us. We’re always here if you need anything in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4
They looked after me last year and I…
They looked after me last year and I have no complaints
2. Juli 2026
Antwort von iGO4
Thank you for your review! We're really pleased to hear that we looked after you well last year and that you had a positive experience with us. We appreciate your support and hope to be able to help you again in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4
Antwort von iGO4
Thank you for your great review! We're delighted to hear that you found our website easy to use and that you were pleased with our competitive prices. We really appreciate your feedback and look forward to helping you again in the future.
Kind regards, Vicky @ iGO4
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