How is it possible that your system does not recognise a 1964 Royal Enfield as a classic motorcycle? Why are you asking inane questions such as is it a diesel, is it automatic, do you use a disc lock?... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Found that the change to Carole Nash from my current insurer was an easy step via the web site. It much reduced my insurance costs for the coming year for the motorcycle. There was one minor error in... Mehr ansehen
Unternehmen hat geantwortet
Rarely do I use the same insurer year after year. But Carole Nash have again delivered a value-for-money product which suits all my needs. The online form is evidence that Carole Nash understand m... Mehr ansehen
Unternehmen hat geantwortet
Its always better to have a friendly voice on the other end of the phone not a machine. British too which makes for clearer understanding. Good price with lots of included extras. ( car insurance).... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Carole Nash is known as the provider of motorcycle insurance across the UK and Ireland, with a dedicated Classic Cars division too, delivering specialist protection for classic and performance cars, as well as military vehicles. An award winning insurance broker, our team at Carole Nash are known for their expertise.
Kontaktinformationen
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Vereinigtes Königreich
- 0333 005 1124
- www.carolenash.com
4,3
Hervorragend
30.196 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpfull and pollite
Very clear and understanding .The price and service was exellent
24. März 2026
first class customer service
first class customer service from your representative on the land line.
24. März 2026
Purchasing my new car insurance
Hi I was really impressed with the experience of you company and how easy and uncomplicated it was to get my insurance up and running when it’s due thank you very much
23. März 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Changing my vehicle cover from one…
Changing my vehicle cover from one vehicle should have been straight forward, it was not. It has now been sucessfully concluded using Ihe Customer Complaints Service. Thamk you.
12. März 2026
Antwort von Carole Nash Insurance Ltd
Thanks for taking the time to leave a review. I'm sorry you weren't happy with the process which caused you to go through the complaints process.
I’m pleased to hear that the change to your vehicle cover has now been successfully completed, but if you have any other queries, please do not hesitate to reach out to our team.
Kind regards,
Chris @ Carole Nash Insurance
3 stars for helpfulness.
I put 3 stars up for helpfulness getting the right policy for my bikes, at a good price i thought.. But I can not recommend carol Nash fully, as I have never put them to the test, and hope i never will. Cheers
20. März 2026
Antwort von Carole Nash Insurance Ltd
Thank you for taking the time to share your feedback and for your kind words about our helpfulness and pricing. We understand that true confidence in an insurance provider often comes from having to make a claim, and we hope you never have to face any issues with your bikes.
Please know that if you ever need assistance or have any questions in the future, we're here to support you. Your satisfaction is very important to us.
Thanks again for choosing Carole Nash.
Kind regards,
Michelle @ Carole Nash Insurance
Easy to use service.
19. März 2026
Antwort von Carole Nash Insurance Ltd
Thank you for your kind feedback. We're delighted to hear that you found our service easy to use. If you need any further assistance or have any questions, please don't hesitate to get in touch.
Kind regards,
Michelle @ Carole Nash Insurance
Its always better to have a friendly…
Its always better to have a friendly voice
on the other end of the phone not a machine. British too which makes for clearer understanding. Good price with lots of included extras. ( car insurance).
Didnt have to wait ages before my call was answered.
20. März 2026
Antwort von Carole Nash Insurance Ltd
Thank you so much for your kind words! We're delighted to hear that you appreciate speaking with us and found our car insurance offer to be clear, comprehensive, and good value. We always aim to provide excellent service without long wait times, so it's great to know we've met your expectations.
If you ever have any questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Carole Nash Insurance
How is it possible that your system…
How is it possible that your system does not recognise a 1964 Royal Enfield as a classic motorcycle? Why are you asking inane questions such as is it a diesel, is it automatic, do you use a disc lock? Difficult with drum brakes. The eventual quote after 55minutes was more than £100 too dear.
24. Februar 2026
Antwort von Carole Nash Insurance Ltd
Thank you for sharing your feedback regarding your recent experience with our system. I sincerely apologise for the frustration caused by the questioning process. Our intention is to accurately capture all relevant details to provide the best possible quote, but I understand how some questions may have seemed inappropriate given the classic nature of your motorcycle.
I also note your concerns about the length of time taken and the final quote. We always strive to offer competitive pricing, and I regret that this was not reflected in your experience.
If you would like discuss this further or log a complaint, please reach out to our team via www.carolenash.com/contact-us
Kind regards,
Chris @ Carole Nash Insurance
Antwort von Carole Nash Insurance Ltd
Thank you for your kind feedback! We're delighted to hear that you found our website quick and easy to use and that you received a competitive quote. If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
Michelle @ Carole Nash Insurance
Easy to make contact and deal with.…
Telephone handler very clear and easy to understand. Easy to make contact with also, no diverting calls through several departments.
18. März 2026
Antwort von Carole Nash Insurance Ltd
Thank you so much for your kind feedback. We're delighted to hear that you found our telephone handler clear and easy to understand, and that making contact was straightforward without being passed through multiple departments. Your satisfaction is very important to us.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Carole Nash Insurance
Antwort von Carole Nash Insurance Ltd
Thank you so much for your kind words and for sharing your positive experience with us on Trustpilot. We’re delighted to hear that our staff were helpful and knowledgeable. Your feedback means a lot to us at Carole Nash, and we truly appreciate your support.
If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
Michelle @ Carole Nash Insurance
Very informative
Very informative.
James at Manchester branch was a very helpful chap and spent time tailoring my insurance need .
I will definitely recommend and consider my car insurance too .
Many thanks .
Daren Lee
22. März 2026
Antwort von Carole Nash Insurance Ltd
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that James at our Manchester office was able to assist you so effectively and tailor your insurance to meet your needs. Your recommendation means a lot to us, and we look forward to helping you with your car insurance too.
If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Carole Nash Insurance
Classic Lambretta Cover
Straight forward & the lowest excess i think i ever had! Classic Lambretta Insurance with breakdown for under £5/wk Happy with that
19. März 2026
Antwort von Carole Nash Insurance Ltd
Thank you for your kind words! We're delighted to hear that you found the Lambretta insurance straightforward and that the excess was the lowest you've ever had. It's great to know you're happy with the coverage and breakdown service, especially at such a competitive price.
If you ever need any assistance or have questions in the future, please don't hesitate to get in touch.
Kind regards,
Michelle @ Carole Nash Insurance
Antwort von Carole Nash Insurance Ltd
Thank you so much for your kind words! We're delighted to hear that you found our team helpful and informative. If you ever need any further assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Michelle @ Carole Nash Insurance
Dual motorcycle policy
sorted out dual motorcycle policy both with modifications ,fast and efficent service and price was exceptable A1
18. März 2026
Antwort von Carole Nash Insurance Ltd
Thank you so much for your kind feedback! We're delighted to hear that your dual motorcycle policy with modifications was sorted out quickly and efficiently, and that you found the service and price acceptable. Your satisfaction is very important to us.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Carole Nash Insurance
Try to complete online
Unfortunately, I was unable to complete my application online as my registration number was not recognised. So I had to phone Carol Nash and the process was rather onerous and long-winded particularly for the poor agent who handled my call, but she was very helpful, pleasant and efficient, and I was eventually able to arrange insurance at a great price and with a good insurer. So I can definitely recommend Carol Nash, but do try to complete your application online.
19. März 2026
Antwort von Carole Nash Insurance Ltd
Thank you for sharing your experience with Carole Nash. I'm sorry to hear that you encountered difficulties with the online application process, but it's great to know that our agent was able to assist you efficiently and that you secured insurance at a great price. Your recommendation means a lot to us.
If you need any further assistance or have questions in the future, please don't hesitate to reach out.
Kind regards,
Michelle @ Carole Nash Insurance
Great price
19. März 2026
Antwort von Carole Nash Insurance Ltd
Thank you for your kind words! We're delighted to hear you found a great price. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Carole Nash Insurance
Antwort von Carole Nash Insurance Ltd
Thank you very much for your kind words. We're delighted to hear you found our service polite and helpful. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Carole Nash Insurance
Cancel
Wasn't made aware clearly that the remainder 11 installments were with a finance company and classed as a loan. I will be cancelling the insurance when the office is open tomorrow
22. März 2026
Antwort von Carole Nash Insurance Ltd
Thank you for your message. I’m sorry to hear that there was some confusion regarding the payment installments and the involvement of the finance company. We strive to ensure all details are clearly communicated, and I apologise if this wasn’t your experience.
If you would like to discuss this further or log a complaint, please reach out to our team via www.carolenash.com/contact-us
Kind regards,
Chris @ Carole Nash Insurance
Took out insurance online and was later…
Took out insurance online and was later informed of an error with information which led to you increasing my policy and amending my direct debit without prior notice or confirmation
19. März 2026
Antwort von Carole Nash Insurance Ltd
Thank you for reaching out and sharing your experience with Marmalade. I understand the frustration caused by the increase in premium.
I wanted to clarify that when applying for an insurance policy, it is standard practice for insurance companies to check the CUE database to access any claims history. CUE is a central database that holds information on all insurance claims and incident reports made by policyholders. If the information disclosed does not match what the database confirms, we ask for you to contact us to discuss this in more detail. When updating the information to match the CUE database, this can affect the premium you were originally quoted. We apologise if this was not made clear to you during the conversation you had with us.
If you wish to discuss this further or log a complaint, please reach out to our team via www.carolenash.com/contact-us
Kind regards,
Chris @ Carole Nash Insurance
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