I’m absolutely appalled by the service I’ve received from such a big company. Send you a faulty item and then do not give you a refund and expect you to package it up for them to collect. Why would I... Mehr ansehen
Standort
Standort wechselnUnit F3, Fairacres Retail Park, Marcham Road, OX14 1TP Abingdon, Oxfordshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We visited the Abingdon Home base store and were met by Ali King. He was very kind and helpful and helped greatly in conducting a sale which we weren't thinking of doing. He is a great embassador for... Mehr ansehen
I have used the click and collect on Fairares Retail Park, Abingdon several times, as well as dropping in for bits and pieces. I've found the system works really well: I rarely have to wait and the s... Mehr ansehen
We bought our kitchen from Homebase in Abingdon. Matthew Toms was the person we dealt with in the kitchen department and he was excellent. Unlike other places we visited to look at kitchens, he spent... Mehr ansehen
Unternehmensdetails
Über Homebase - Abingdon
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Unit F3, Fairacres Retail Park, Marcham Road, OX14 1TP, Abingdon, Oxfordshire, Vereinigtes Königreich
- 0345 640 7039
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 43 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Easy to order and ready to pick up…
Easy to order and ready to pick up within the hour. Staff helped to carry items to my car too.
We visited the Abingdon Home base store…
We visited the Abingdon Home base store and were met by Ali King. He was very kind and helpful and helped greatly in conducting a sale which we weren't thinking of doing.
He is a great embassador for your store comes across as non threatening, knowledgeable and shows genuine interest in customers.
Everything was ready
The products were all ready and available.
Debbie and Peter 5*stars!
I want in to find a Hydrangea for my garden, and luckily for me Debbie was there. She talked me through everything i needed to know! she explained they needed acidic soil ( who knew ) they also need feed to keep their colour! safe to say I felt in safe hands with her knowledge. It is also lovely when you experience such nice customer service. She was such a lovely lady ! Who might I add even helped me tie my plant and showed me the products I needed and helped me do it as I am a somewhat novice! to finish it off I was served by Peter when paying and he too was nothing short of helpful! Thank you to you both as you really turned my bad day around and I left with a beautiful blue plant and a smile.
This was today @ 13:36 on till 0002 i cant see an order number to put below so hope this helps.
Peter at the Abingdon Oxford store was…
Peter at the Abingdon Oxford store was amazing, really helpful, answered any questions I had. I was already stressed as my granddaughters grave needed a border due to the gardeners cracking the and Peter really took the time to help me find everything I needed. Great experience.
Really helpful shopping experience!
I needed a number of things as I have just moved into a new house. Peter could not have been more helpful, kind and considerate. He was an absolute star and made my shopping visit very easy as he advised on paint and various other items I had to buy. Thank you Peter!!
Super swift click and collect process…
Super swift click and collect process with helpful and friendly team in Abingdon
Helpfullness and courtesy of staff
Helpfullness and courtesy of staff, I have a visual impairment and found my shopping experience excellent.
Eraina was amazing thank you
Garden furniture…
Excellent service properly worth the money . One wrong item delivered but sorted out within 24 hrs . On line customer service was very good and very helpful and efficient.would have no hesitation to use Homebase home delivery again
Easy to place an order,kept well…
Easy to place an order,kept well informed of delivery. Well packaged. All good.
Great customer service
Great customer service by Sarah at Abingdon branch, in dealing with stock check by phone and then on site assistance. Will definitely be using the store again. Well done Sarah.
No Que but still took 30 mins to get…
No Que but still took 30 mins to get the item

Antwort von Homebase - Abingdon
Matt Toms was a brilliant advisor and helped me make the right decision.
Matt Toms went through everything thoroughly to make sure we were completely satisfied with our choice. It is a big decision and we had approached a number of suppliers, well known & private. Matt was the only one who was able to help properly and give me a finite answer to my questions. Matt advised me of different options to maximise the space we had. I am very happy with the choices I have made and I looking forward to seeing the finished bathroom. Thank you Matt for your patience and advice.
Ordering online
Ordering online, click and collect. Smooth transaction. Collection from Abingdon store, absolutely lovely people. Overall all really good
Totally efficient!
Totally efficient!
My order was ready on time, which was all I wanted!
Disatisfied customer iand the packaging was…
The item arrived and the packaging was all burst open, the item was made of hard plastic so no damage done .
The delivery company prompt the huge storage outside box against my outside door which is fully glassed ( even though I was at home waiting for the delivery ) the driver did not ring or knock the door. Only when I heard the thud did I realise the goods had been put against my door. On opening the door the huge package fell on top of me !!! I don’t think I will purchase from Homebase again due to this experience and being charged delivery too!!!
Click and collect
I have used the click and collect on Fairares Retail Park, Abingdon several times, as well as dropping in for bits and pieces. I've found the system works really well: I rarely have to wait and the staff that I've encountered have all been helpful, knowledgeable and friendly. Prices are reasonable; items purchased so far have been of good quality. As a result, I'm tending to use this store as opposed to competitors in the local area!
Peter
Your worker Peter is what made my visit great. He went the extra mile to help me, getting my extremely heavy order into my car. Even helped me more after with purchasing another item I needed. He was polite and understanding and incredibly helpful. He went above and beyond to make sure I was okay. Even when my indecisiveness took over. He was calm and took time to stand with me. Peter is what stood out for me! He is a great member of staff
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







