I’m absolutely appalled by the service I’ve received from such a big company. Send you a faulty item and then do not give you a refund and expect you to package it up for them to collect. Why would I... Mehr ansehen
Standort
Standort wechselnUnit F3, Fairacres Retail Park, Marcham Road, OX14 1TP Abingdon, Oxfordshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We visited the Abingdon Home base store and were met by Ali King. He was very kind and helpful and helped greatly in conducting a sale which we weren't thinking of doing. He is a great embassador for... Mehr ansehen
I have used the click and collect on Fairares Retail Park, Abingdon several times, as well as dropping in for bits and pieces. I've found the system works really well: I rarely have to wait and the s... Mehr ansehen
We bought our kitchen from Homebase in Abingdon. Matthew Toms was the person we dealt with in the kitchen department and he was excellent. Unlike other places we visited to look at kitchens, he spent... Mehr ansehen
Unternehmensdetails
Über Homebase - Abingdon
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Unit F3, Fairacres Retail Park, Marcham Road, OX14 1TP, Abingdon, Oxfordshire, Vereinigtes Königreich
- 0345 640 7039
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 43 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very helpful staff
Very helpful staff, even though they were clearly very busy. Also impressed with the Christmas decorations. Lovely lady on the till called Wendy.
Well done Homebase Abingdon.
Abingdon store.
Abingdon store.
Helpful staff, good parking.
Excellent as usual
Great service from Homebase Abingdon
Great service from Homebase Abingdon. Click and collect available in 30 mins from online order. Staff lovely and helpful
Ali on the paint mixing counter in the…
Ali on the paint mixing counter in the Abingdon branch was fantastic. Having initially found the paint that I'd asked for - which wasn't an exact match to the colour I needed - he then mixed paint for me to the exact colour!
Not quite sure why a review is…
Not quite sure why a review is required? Ordered online collected later in day. Isn’t that how it’s supposed to work?

Antwort von Homebase - Abingdon
It was very good the items I got…
It was very good the items I got delivered was very good so yes I am pleased with the items I got so thank you very t
Excellent friendly snd helpful staff
Excellent friendly snd helpful staff. Quick till service
Excellent service
Matthew Toms (Homebase, Abingdon) is very knowledgeable, professional and has gone above and beyond each time we’ve seen him.
We would definitely seek his expert advice again, and would recommend his services to others ++++
Second hand goods
Chose a click & collect. On collecting the items both were handed to me in a damaged state. The assistant checked the last two in stock and they were both damaged as well. As none of them had packaging I can only assume they were ex display items, that I had been charged for. Immediately asked for a refund, I expected better

Antwort von Homebase - Abingdon
Paint
Item , paint, was brought to me a neighbour (150 metres away ). Said he had found it thrown over his fence. This is despite warning labels that it should be handled carefully. Fortunately there was no damage

Antwort von Homebase - Abingdon
Jati served me
Jati served me, she is as amazing
Great smile and communicated everything what was needed
Extremely professional and was able to get all the information for products
She is a Massive benefit to homebase
Daniel was extremely helpful
Stock mismatch between website and store
The stock level on the website was wildly inaccurate so I only ended up being able to collect 3 of the 5 things I needed. And it took 20 minutes for two employees to figure it out.
The staff members were very apologetic and refunded the difference straight away.

Antwort von Homebase - Abingdon
Went to buy 20 rolls of turf
Went to buy 20 rolls of turf, made very easy by Sarah who even helped me load them into the car
Hopeless service
Hopeless service - ordered item for collect from store on 16th Aug because website said it would be available for next day collection (17th) and I required it for the weekend. I was not advised until 20th that the item was awaiting collection. A 3 day delay - would not have ordered item if I had known this.

Antwort von Homebase - Abingdon
Ordered paint for collection
Ordered paint for collection, £84 for 2 tins, gave the wrong paint and havent noticed till got home, nobody answers the phone, absolutely rubbish!

Antwort von Homebase - Abingdon
We travelled 100 miles to collect the…
We travelled 100 miles to collect the order to find only 3 packs of the 12 I ordered. The barcode or photo on the website was wrong. I took an alternative which I wouldn’t have initially chosen. No discount offered. Rather disappointed

Antwort von Homebase - Abingdon
Really Easy
Really easy to order and collect and lovely chap carried my order out to my car which he didn't have to do.
Recommended
Great value live the colour
Great price and easy to assemble on my own..very comfy added more cushions too. It also goes with my previous chair set 👍
Delivery was no problem took the large bx to mt back garden 👌
Very easy to order and pick up.
Very easy to order and pick up.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







