Kept upto date about item. Staff at the requested store were polite and curtious. Overall extremely happy.
Unternehmen hat geantwortet
Standort
Standort wechselnUnit G18, Trinity Walk, WF1 1QS Wakefield, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Went into store for a Country cd wasn't out staff placed an order for delivery to me was quick and easy came on time was very pleased Glad we still have HMV store's 👍 From service to the order and... Mehr ansehen
Unternehmen hat geantwortet
Meeting jane mcdonald was absolutely incredible at hmv wakefield. The lovely young man (i think his name was travis) took such great photos off us so i am extremely greatful to him.
Unternehmen hat geantwortet
Yet another vinyl which had to go back for a 2nd replacement due to scratching & Jumping on same track in same place .
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Wakefield
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
Unit G18, Trinity Walk, WF1 1QS, Wakefield, Vereinigtes Königreich
4,8
Hervorragend
181 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent company with great products.
Excellent company with great products.
Very fast in delivery of items bought online.
Only downside , l have never received my discount on purchases.
4. Dezember 2025
Antwort von hmv (UK) - Wakefield
Hi Jim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff are always polite and very…
The staff are always polite and very helpful, even to their knowing my tastes in music and making fitting suggestions for artists I haven't heard before.
19. November 2025
Antwort von hmv (UK) - Wakefield
Hello Karl
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff were excellent but HMV let down…
Staff were excellent but HMV let down by their supposedly automatic email system advising that the CD had arrived at the local store. Hannah Peel CD is great though.
15. November 2025
Antwort von hmv (UK) - Wakefield
Hi Mick,
Thank you for leaving a review.
We love receiving feedback from our customers and will do our best to earn those last stars from you next time.
In regards to the automatic replying system functionality, we apologise for any inconvenience that this may of caused. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
Kind Regards,
hmv Customer Service Team
Good customer service
16. November 2025
Antwort von hmv (UK) - Wakefield
Hi Annie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Came into store to pick up a pre order funko pop the lady who help me with my item was lovely and friendly never been to this store or place b4 as I do have anxiety and so on but here was lovely to visit so if you get chance give it a look lovely little store and lovely people glad I got what I needed hope to visit again soon
28. Oktober 2025
Antwort von hmv (UK) - Wakefield
Hello Jason
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store. We’ll pass this on to the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Happy that we still have HMV on high street
Very happy with the service , chap I saw in the shop was friendly,and helpful ,didn’t have to wait long to pick this item up as ordered online.
25. Oktober 2025
Antwort von hmv (UK) - Wakefield
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Wakefield
Hi Sophie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Brilliant experience
Brilliant experience, the lovely man who served me even got me 50% discount with a code, nothing was too much trouble.
6. Oktober 2025
Antwort von hmv (UK) - Wakefield
Hello Joanne,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Online to store collect …
Good search engine for online purchases and being able to collect from nearby stores
6. Oktober 2025
Antwort von hmv (UK) - Wakefield
Hi Bohdan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Exceptional service
Ordered a new release box set a week before the release date, arrived on time, very well packed, very helpful with the order in store.
7. Oktober 2025
Antwort von hmv (UK) - Wakefield
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff being very nice.
1. Oktober 2025
Antwort von hmv (UK) - Wakefield
Hello Remington,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order online and choose collect…
Easy to order online and choose collect from any store. Good notifications re; dispatch and when ready to collect with clear instructions. Staff very efficient and friendly. Thanks.
24. September 2025
Antwort von hmv (UK) - Wakefield
Hello Liam,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Actually got my music on day of…
Actually got my music on day of release, staff very polite let me leave item behind till so I could have a good look round store
10. September 2025
Antwort von hmv (UK) - Wakefield
Hi customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Antwort von hmv (UK) - Wakefield
Hello Russ,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Kept me informed when item had been…
Kept me informed when item had been despatched and when it was ready to be collected.
20. August 2025
Antwort von hmv (UK) - Wakefield
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Smooth process online and at pickup
Ease of online process and appropriate security checks at time of pickup in-store.
23. August 2025
Antwort von hmv (UK) - Wakefield
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
good service
Good service. Kept me informed of progress of my order by e-mail. Staff pleasant when I collected m order.
16. August 2025
Antwort von hmv (UK) - Wakefield
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwort von hmv (UK) - Wakefield
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hard to find item at a great price sent…
Hard to find item at a great price sent to my local store in superquick time
27. Juli 2025
Antwort von hmv (UK) - Wakefield
Hi CRA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Case was broken as not wrapped up good enough in the packaging.
Ordered Blu-ray to the store case was broken as not wrapped up good enough in the packaging so I had to return to the store to sort out my item. Staff member swapped the case over so excellent customer service in the store, but the packaging needs to be better.
27. Juli 2025
Antwort von hmv (UK) - Wakefield
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your item, apologies for any inconvenience caused. We appreciate receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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