Kept upto date about item. Staff at the requested store were polite and curtious. Overall extremely happy.
Unternehmen hat geantwortet
Standort
Standort wechselnUnit G18, Trinity Walk, WF1 1QS Wakefield, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Went into store for a Country cd wasn't out staff placed an order for delivery to me was quick and easy came on time was very pleased Glad we still have HMV store's 👍 From service to the order and... Mehr ansehen
Unternehmen hat geantwortet
Meeting jane mcdonald was absolutely incredible at hmv wakefield. The lovely young man (i think his name was travis) took such great photos off us so i am extremely greatful to him.
Unternehmen hat geantwortet
Yet another vinyl which had to go back for a 2nd replacement due to scratching & Jumping on same track in same place .
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Wakefield
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
Unit G18, Trinity Walk, WF1 1QS, Wakefield, Vereinigtes Königreich
4,8
Hervorragend
181 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The staff was really helpful and polite…
The staff was really helpful and polite when I asked for the book and cd and they said they wasn't in store but could order them so they ordered them for me !
And when they arrived in store the staff was again very helpful and polite and I asked for something but I wasn't in but they said that they would be ordering more so I said I'd have look on my next visit
11. Juli 2025
Antwort von hmv (UK) - Wakefield
Hi Vicki
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwort von hmv (UK) - Wakefield
Hi Nicholas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Wakefield
Hi david
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Positive Staff: Staff at Wakefield are well informed…
Staff at Wakefield are well informed and provide a friendly, supportive, positive service
31. Mai 2025
Antwort von hmv (UK) - Wakefield
Hi Iain
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy and swift
27. Mai 2025
Antwort von hmv (UK) - Wakefield
Hi Maxine
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service and communication
26. Mai 2025
Antwort von hmv (UK) - Wakefield
Hi,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Always really helpful instore from…
Always really helpful instore from ordering the items for me to me picking them up,
1. Mai 2025
Antwort von hmv (UK) - Wakefield
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was kept informed of the progress and…
I was kept informed of the progress and the man in the store was very polite
24. April 2025
Antwort von hmv (UK) - Wakefield
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nice and simple collection
Friendly staff, a nice and simple collection, happy with my purchase.
11. März 2025
Antwort von hmv (UK) - Wakefield
Hi A
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff are very polite and very helpful…
Staff are very polite and very helpful that’s why I keep going back.
26. Februar 2025
Antwort von hmv (UK) - Wakefield
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Wakefield
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Nice shopping experience
Nice shopping experience, staff knew there stuff and were really friendly. Good advice given also on where to look for an item the store themselves did not have in stock. (also had same good experience at the junction 32 store nr. Castleford). Bough some Vinyl whilst I was there too - in the 3 for £66 sale - a good range / mix was in stock at the store.
4. Januar 2025
Antwort von hmv (UK) - Wakefield
Thank you for the kind words and review about hmv Wakefield and Castleford Chad...
Don't forget to keep popping in as our 3 For £66 is constantly having additions to the range and we hope you are enjoying your vinyl!
The first more mature lady that ordered…
The first more mature lady that ordered my goods was very efficient and polite.
The delivery was on time thank you and young gentleman on phone service was most helpful.
My 2nd visit to the store for collection of my order was dealt with profociently but no pleasantness, was just asked my name, no further conversation ensued
27. Dezember 2024
Antwort von hmv (UK) - Wakefield
Hello Customer
Thanks for taking the time to leave us a 3 star review!
We hope to earn those last stars from you soon ;-)
I don’t even know if my order is here!?
Never received an email that my order had been sent to store and was ready for collection, tried contacting the branch to check as I didn’t want to go and it still not be there.. therefore ended up being 1 Christmas present down and still no sign of my order!!! So disappointed.
24. Dezember 2024
Antwort von hmv (UK) - Wakefield
Hi Sheila
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Antwort von hmv (UK) - Wakefield
Hi Rachel
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy to order and collect
24. Dezember 2024
Antwort von hmv (UK) - Wakefield
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
value for money and came in good time…
value for money and came in good time well before the due date
21. Dezember 2024
Antwort von hmv (UK) - Wakefield
Hello Carol
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Simple to order simple to pick up
Simple to order simple to pick up. Only downside is I didn't know that click and collect meant waiting for delivery to store when said item was in stock but nevertheless an easy experience
18. Dezember 2024
Antwort von hmv (UK) - Wakefield
Hi Matthew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My order was delivered to the store on…
My order was delivered to the store on time.
Friendly helpful staff when I was ordering
18. Dezember 2024
Antwort von hmv (UK) - Wakefield
Hi Vickie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
would recommend
The staff are always so kind and quick to help and as is the online customer service. Would recommend!!
19. Dezember 2024
Antwort von hmv (UK) - Wakefield
Hello Fizza
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.