HiQ Tyres & Autocare - Stratford-upon-Avon Bewertungen 

Getting a new tyre for a trailer should be a simple job, yes? Think again! Out of the seven—yes, seven—tyre fitters I contacted in the Stratford-upon-Avon area, ONLY Mark and his team at HiQ could help me.

I only had the reference 165/R13 on the existing tyre, so was missing the vital second number. All other companies said "Nah, can't help cus it's not a normal tyre" or "We don't do trailer tyres", or "Cant do anything without the missing number", even though its a standard tyre. They weren't even prepared to have a look at it. Mark at HiQ, however, simply said, "Yep, bring it down and leave it, buddy, I'll sort it for you". One of his team calculated the missing number (it's actually a 165/80 R13 —a normal tyre!) and within a few days they had it fitted on the wheel for me and rang to advise me it was ready.

There was none of the head-scratching and drawing in of breath—justy good, old-fashioned, brilliant customer service. Sorted. Not only that, but some friendly banter thrown in for good measure! :-)

I know, at the end of the day, it's just a tyre and they are doing their job, BUT the service I received was worth its weight in gold as I needed the trialer back on the road asap. And... I have now booked my Freelander in for two new front tyres this coming Monday. That's how to keep new customers. Other tyre fitting companies, watch & learn!

Cheers Mark!

I went in for 2 new tyres. These guys left something on and drained my battery then I had to wait half an hour for a an invoice because the printer was too complicated. Since then my battery is ruined causing all kinds of fault warnings and needing to be jumped if left switched off for more than 24hrs.

My father in law has asked me to post this review because Paul went above and beyond to make sure their car was fixed and on the road for Christmas. It was a last minute job following a failed MOT but HiQ fitted in the job and did the work well and quickly. Would definitely recommend

Realised on the way to work that one of my headlights was not working. I needed it replaced the same day as I was due to drive home in the dark. HiQ fitted me in on the same day but unfortunately did not have the bulb in stock. Asked me to return a couple of hours later to have my bulb changed. As I had to attend twice, they did not charge me and also topped up my coolant and oil for free! Would definitely recommend!

Same day appointment, Paul and Steve were absolutely brilliant. Very knowledgeable and helped me find space to work.

Superb service. Fitted me in instantly and fix my puncture for a very reasonable price. Wouldn't bother shopping around in the area. Would come here every time. Thanks so much!

The service was friendly constructive, honest, efficient, good value, task completed ahead of schedule. They called me up when the task was done. Thank you to Harry and the team.

What a breath of fresh air visiting this repair shop today. After realising I had a flat tyre whilst I had two clients with me I was supporting in the community. I didn’t know the area and had dropped into two other tyre repair workshops, Kwikfit and Halfords and neither could help me. I was pointed across the road to HiQ in Stratford. The young lad was so helpful. He used the stuff in my boot to get the tyre solid as a temporary measure so I could get the clients home then ordered a tyre so I could call back later that day to have the new tyre fitted. Everyone in the garage were lovely, so helpful and their customer service was second to none. Josh was the person who served me and the mechanic was Harry. Both these lads deserve a pay rise they were amazing thanks so much. These lads know the meaning of great service

Josh and Harry have been amazing!!!! Can’t thank them enough for helping me. Thanks guys, really appreciate it.

HiQ Stratford upon avon, I bought two front tires and asked to do alignment. Meanwhile I went for coffee to the macdonalds across the street so that all the time I could see my car from the restaurant window. The gentlemen didn't even drive it inside, changed the tires in front of the garage door, so I figured they'd probably forgotten to do alignment . But no, when I asked, they said the alignment had been checked and done, which, of course, I had to pay for.

Excellent service, knowledgable and friendly staff. Tyres online were good price. Mechanic advised what to look for on my car as he'd had similar one previously. Been there before and found them excellent again.
Many thanks

Fantastic prompt service when I had my warning light come on. So lovely and pleasant too.

Just had a problem with my exhaust so called in for help. I was met by very pleasant and helpful team who immediately assest the problem and soon sorted me out and got me on my way. Well done lads and a big thank you.

Was able to book at short notice, got a call to confirm booking, they were flexible with the time the tyres could be fitted and then phoned me after to let me know as soon as the work was done. Good service, good comms, good price as well.

My Mum and I arrived in Stratford-upon-Avon for a short break on Wednesday 29th June at around 5pm, and my exhaust was falling off- the bracket had broken. I was really worried as to how we would get back home, and luckily our hotel was across the road from HiQ- a lovely man there with a cap (unfortunately didn't get his name!) was so so helpful, and really saved us and made our day! He got to work right away and permanently fixed the exhaust. He was very kind and we are very grateful and appreciated his help very much! He also gave me an explanation to a long running problem I have with the car not starting after long journeys. Would love him to get some recognition for his excellent work and customer service.

Excellent, friendly service. Were prepared for my appointment, and fitted tyres within time they suggested.

I called in on spec in my Peugeot 3008, running on my spare tyre. I had a slow puncture in a wheel in the boot. I asked if they could fix it and they said they could if I could leave it for a couple of hours. Within an hour and a half they rang to say the job was done - nail removed from tyre, repaired and refitted, spare returned, warning lights reset. Price £25.00.
Wow! I was amazed!

Friendly,courteous and helpful, at very short notice - great service!!

Excellent professional quick service by Terry and Joe at Stratford centre. Having had a horrific morning with a blow out on our caravan wheel these two gentleman went over and above to ensure we got on our way. I highly recommend this centre. Thankyou👍