I was very disappointed with the quantity & size of bulbs. Also states planting time March to May. Lots of tulips & Daffodils on sale with discount to plant now. Completely my own fault.. fell into... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered some autumn planting bulbs, delivered very fast. They will be planted this week hopefully for a lovely display next spring
I placed an order for camassia bulbs and grape hyacinth bulbs. The grape hyacinth bulbs were missing from my delivery. I have emailed the company several times and to date have not had any response fr... Mehr ansehen
If there was a zero star review I would use it. I am now convinced this is a SCAMI. Ordered items eight weeks ago that I have never received. After not sending out replacements, they have repeatedly s... Mehr ansehen
Unternehmen hat geantwortet
2,5
Mangelhaft
490 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I think this maybe a scam company AVOID AVOID
I think this maybe a scam company.
No goods have arrived, no confirmation email.
No email address or telephone number on website.
No reply to messages sent through their ‘contact us’ page.
Oh they take your money quickly though!
AVOID AVOID AVOID AVOID AVOID.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Elizabeth,
I’ve read your review and can understand how concerning this must feel, especially not receiving your order or confirmation and then not getting a response when trying to reach out. That would understandably raise questions.
I’m sorry to read about the situation you’ve described.
I’ve checked the details available here, but haven’t been able to identify a matching order on our system, so I’m not able to look into this further based on this information alone.
Our team is currently reviewing enquiries submitted through the live support feed and checking for any messages linked to active cases. If you’ve already been in touch there, your enquiry will be picked up and responded to shortly.
Order not received AVOID THIS SCAM SITE
Order not received, fobbed off and lied to. No refund received. Buyers should avoid at all costs!
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Carrie,
I’ve read your review and can understand how frustrating this must feel, particularly with the delays, the need to follow up, and still waiting on a refund. I appreciate how that would impact your confidence in the process.
I’ve been able to locate an account matching the details provided here and can see that a replacement order has since been delivered. I can also confirm that the refund request for the original order is still in progress and being handled.
Please continue to monitor the live support thread for further updates, as any progress on the refund will be shared there.
Been waiting and waiting and waiting
Been waiting and waiting and waiting. No communication in regards to anything. Where are my dicentra spectabilis?
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Gareth,
I’ve read your review and can understand your frustration with the lack of updates and the long wait for your Dicentra spectabilis. I appreciate how that uncertainty would be concerning.
I’m sorry for the delay you’ve experienced.
We’ve located your order HB18997060885 on our system and it is currently being prepared for dispatch. Once it has left us, your tracking details will be sent so you can follow its progress.
Aster disaster
I didn’t plant the asters till 3 weeks after receipt and by that time all the roots were totally entangled with the newly growing tubers. The instructions seemed to be for bulbs rather than live roots.
Asters were disasters.
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Jim,
I’ve read your review and can understand your frustration, especially with the roots becoming tangled and the instructions not matching what you were expecting for asters.
I’m sorry for the confusion caused, especially if the guidance provided wasn’t clear or didn’t match the product type you received.
If you’d like us to take a closer look and help turn this around, please reach out via our live support feed so we can review this with you directly: https://hardingandbloom.co.uk/pages/contact
Late Arrival and Poor Germination
The order did not arrive in the time indicated, we had to wait another two weeks and it was getting far too late to plant them. Also, we have found that the white ranunculus we ordered has not germinated well at all. Only one of the 15 corms has produced signs of life and several of the pink have also failed to germinate and we have grown ranunculus for many years, without any problems but this supply has been very poor.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Val,
I’ve read your review and can understand your disappointment, particularly with the order arriving later than the timeframe indicated and the knock-on effect that had on planting. I also appreciate your concern with the poor germination rate on the white and some of the pink ranunculus, especially given your experience growing them successfully in previous years.
I’m sorry the quality you’ve received hasn’t met expectations on this occasion.
We’d really like the opportunity to take a closer look and help put this right for you. Please reach out via our live support feed with your order details so we can review what’s happened and work with you on a suitable resolution, https://hardingandbloom.co.uk/pages/contact
I’ve been waiting almost three weeks…
I’ve been waiting almost three weeks for instock items, sent multiple emails and just keep getting it’s on its way… still hasn’t shown up. Some of the items I brought were supposed to be to be a gift and now I’ve had to go out and find alternatives. The items were supposed to be on a 48hour delivery. No apologies for the delays… not sure if I’ll receive the items, my guess from reading other reviews they will eventually turn up but this seems to be an ongoing problem the company have.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Abbie,
I’ve read your review and can understand your frustration, particularly waiting close to three weeks for in-stock items that were expected on a 48-hour delivery and not receiving clear updates in the meantime. I also appreciate how disappointing it must have been to miss using them as a gift after having to source alternatives.
I’m sorry for the delay and the experience you’ve described.
I’ve checked the details provided here, but I haven’t been able to match this to an order on our system, so I’m unable to check the delivery status from this information alone.
Our team is continuing to work through live support enquiries and reviewing outstanding cases, and if you’ve already contacted us there, your message will be picked up and responded to as soon as possible.
Awful Awful Awful Avoid Avoid Avoid
Similar to many many complaints on this site I have the exact same issue. I made my order nearly a month ago and received nothing. Whilst I have received a response and tracking information the tracking says that Royal Mail have not received the order from the Company so I am no wiser if or when I will receive my order and the Company are not willing or able to tell me when I can expect it. They have stated that the order has been "fulfilled". Well it doesn't appear to be the case, I am not remotely fulfilled, Royal Mail have not received the order, I have not received the order and even if they had a 4 week wait is entirely unacceptable. I was told it would be dispatched last week. I too have asked for a refund but don't expect anything forthcoming. They have said that the delay is due to backlogs and short staffing, none of which should become my problem when I have already paid for the goods in good faith. Had they told me weeks ago there might be an issue I could have cancelled then and ordered elsewhere.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Jay,
I’ve read your review and can understand your frustration, particularly with the order taking close to a month to progress and the tracking showing no receipt scan from Royal Mail despite being marked as fulfilled. I also appreciate how difficult it is when the updates you receive don’t match what you’re seeing on the tracking, especially after being told it would be dispatched sooner.
I’m sorry for the experience you’ve described and the lack of clarity around your order status.
I’ve reviewed the information shared here, but I haven’t been able to locate a matching order in our system, so I’m not able to check the tracking or dispatch details based on this alone.
If you’ve already raised this through our live support feed, please be assured the team is working through those messages and will respond as soon as they reach your case.
I am still waiting for a reply 🙄 I…
I am still waiting for a reply 🙄 I haven't received my goods or a reply to tell me when my goods will be despatched.
Customer care shocking 😲
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Julie,
I’ve read your review and can understand your frustration, especially not having received your goods yet and not getting a clear update on when they will be dispatched. That uncertainty would understandably be disappointing. I’m sorry for the experience you’ve had with the communication around this.
I’ve reviewed the information shared here, but I haven’t been able to find a matching order in our system, so I can’t look up the status from this alone.
If you’ve already reached out through our live support feed, we are currently working through incoming messages and will respond once your enquiry comes up in the queue.
Its early days but buds are coming…
Its early days but buds are coming through. All looking very healthy. Easy to order, delivery coincided with plants being safe to start their delivery journey which shows care from order to delivery. Would order again.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Maria,
Thank you for sharing your experience — it’s great to hear the buds are starting to come through and everything is looking healthy so far.
We’re also pleased the timing of delivery worked well for you and that the overall process felt straightforward from order to arrival. It’s encouraging to know you’d consider ordering again.
Very disappointed with this company and…
Very disappointed with this company and would advise that you don't order plants from them based on my own experience. The order is now two weeks overdue and despite assurances from them via email that they were sending it out last week, there's been no further contact and they're not replying to my emails. I've asked for a refund but no response
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Jackie,
I’ve read your review and can understand your disappointment, particularly with the order now being overdue and not receiving any follow-up after being advised it would be sent. I also appreciate how frustrating it is not getting a response after requesting a refund. I’m sorry for how this has been handled.
A response will be provided once your enquiry has been reviewed by the team. We apologise again for the experience.
Received some 'plants' which were just… roots
Received some 'plants' which were just bundles of roots with no top growth of any kind but planted
anyway and much to my surprise after 7 weeks...nothing!
Also planted crocosmia bulbs and anenome bulbs...nothing. This was in fresh compost and was watered as and when required. Will never use this company again.Will request refund but not holding my breath!
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Kate,
I’ve read your review and can understand how disappointing this must be, especially after taking the time to plant and care for the items over several weeks without seeing any signs of growth. I appreciate the effort you’ve put in and how frustrating the outcome has been.
I’m sorry the plants and bulbs haven’t performed as expected.
We’d really like the opportunity to look into this and see how we can help put things right. If you can reach out via our live support feed with your order details, we can review this and offer you the choice of a replacement or store credit under our Bloom or Bust Guarantee:
https://hardingandbloom.co.uk/pages/contact
Got what I wanted before it was due
Got what I wanted before it was due
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Richard,
Thank you for sharing your experience — it’s great to hear your order arrived ahead of schedule and just as expected.
We appreciate you taking the time to leave this feedback.
Over a month and no delivery or explanation
Terrible customer service. Waited over a month and nothing has arrived.
The response to my queries have been dismissive and perfunctory.
There are far better plant sellers out there. AVOID AT ALL COST.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Philip,
I’ve read your review and can see how concerning this must be, particularly waiting over a month without receiving your order and feeling that the responses you’ve had haven’t properly addressed your queries. That would understandably leave you frustrated.
I’ve tried to trace the order using the details available here, but I haven’t been able to locate a matching record on our system from this information alone.
If you can continue to reach out via our live support feed with your order details, we’ll be able to track this properly and provide a clear update:
https://hardingandbloom.co.uk/pages/contact
Useless. And still we wait for our refund
And still we wait for our refund. Over three weeks 'we are waiting for management to sign off the refund' ...three weeks?!
THREE WEEKS!
I want our refund
You know my details
Refund it
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Hannah,
I’ve read your review and can see how frustrating this has been, especially waiting this long for a refund after being advised it was pending approval. I understand why the delay has caused concern.
I’m sorry this has taken longer than expected.
Your refund request is in progress and is being handled by the appropriate team. We appreciate your patience while this is being completed, and you’ll be notified once it has been finalised.
Delivery very late
Delivery very late, bulbs too dry and rotten
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi,
I’ve read your review and can see why this has been disappointing, particularly with the late delivery and then finding the bulbs were dry and not in a good condition on arrival. That’s not what you would expect when ordering.
I’m sorry for the condition the bulbs arrived in.
If you can reach out to us via our live support feed with your order details, we’ll take a closer look at this and arrange a replacement where there’s a quality issue:
https://hardingandbloom.co.uk/pages/contact
I planted the dry root in a pot
I planted the dry root in a pot. I've watered it regularly but nothing has happened
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Simon,
I’ve read your review and can see why this has been frustrating, especially after taking the time to plant and care for the root without seeing any signs of growth. I understand how disappointing that would be.
We’d like the opportunity to look into this properly for you. Please reach out via our live support feed with your order details so we can review what was supplied. Under our Bloom or Bust Guarantee, we can offer you the choice of a replacement or store credit where items haven’t bloomed as expected:
https://hardingandbloom.co.uk/pages/contact
Very poor
Very poor, took 4 weeks and multiple emails before my order was received.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi,
I’ve read your review and understand how frustrating it must have been to wait that long and have to follow up multiple times before your order arrived. That’s not the level of service you should expect.
I’ve tried to locate your order using the details here, but haven’t been able to find a matching account on our system, so I’m not able to check what happened from this information alone.
If you need anything further looked into, please reach out via our live support feed with your order details so we can assist you directly:
https://hardingandbloom.co.uk/pages/contact
Unfortunately the plugs i ordered…
Unfortunately the plugs i ordered arrived as a tangle of roots so i reached out for advice which was not forthcoming. As a novice gardener i reserched through Google for direction but zero success. Very dissppointed, will not use Harding & Bloom again.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Jonathan,
I’ve read your review and can see why this has been disappointing, especially receiving the plugs in a tangled state and then not getting the guidance you were looking for as a new gardener. That would understandably make things more difficult when trying to get them established.
I’m sorry this was your experience.
If you can reach out to us via our live support feed with your order details, we’ll take a closer look at this and arrange a replacement where there’s a quality issue:
https://hardingandbloom.co.uk/pages/contact
Avoid
My order took an age to come - about one month. When it did come it was wrong so I am still waiting.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Lindy,
I’ve read your review and can see why this has been frustrating, particularly with the long wait for delivery and then receiving the wrong items, leaving you still waiting for the correct order to be completed. I understand how disappointing that would be after already waiting so long.
I’m sorry for the experience you’ve had with this order.
I can confirm a replacement for the correct items has now been arranged on our system. Once this has been dispatched, you’ll receive the tracking details so you can follow its progress.
Wide choices
Wide choices, competitive prices and quick delivery. Cannot comment on blooms as they haven’t started to grow as yet!
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hardingandbloom
Hi Carole,
Thank you for taking the time to share your experience. It’s great to hear you found a good range to choose from, competitive pricing, and a quick delivery.
Hopefully you’ll start to see growth soon, but we appreciate you sharing your feedback at this stage.
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